It was a nice place both good and clean. I enjoyed very much the terrace it was spacious and comfortable. Rhe price is great. The place is close to the port and seven eleven. Transportation is readily available as soon as you got out the resort. I have no problem with my stay it was all good and comfy bed with a good airconditioner. It was a lovely stay. I recommend this resort and will come back again.
坐落於瑪諾瑪諾海灘,不論您是商務出差還是休閑旅遊海岸時光住宿青年旅舍都是理想的下榻之處。從酒店出發,至戈多弗雷多拉莫斯機場僅有3km遠。附近很多景點,包括Royal Dive Center、Red Pirates Pub和Mandala Day Spa都離酒店不遠。酒店坐落於白沙灘邊,附近還有很多景點包括Habagat Kiteboarding Center和Sea World Dive Center Boracay。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
During my recent visit to Caticlan, I had the unfortunate experience of staying at Navarro Hotel Caticlan. I must admit that my stay was far from satisfactory. Upon entering the room, I was greeted by a damp atmosphere and an unpleasant musty odor. The lack of proper ventilation made the room uncomfortable throughout my stay. Adding to my disappointment, I encountered roaches in the bathroom, which raised concerns about the hotel's cleanliness and maintenance. The breakfast offered at Navarro Hotel Caticlan was also underwhelming. The limited selection and lackluster taste left much to be desired. While the staff members were friendly and accommodating, their warmth could not make up for the overall shortcomings. In conclusion, Navarro Hotel Caticlan did not meet my expectations. The moist room, presence of roaches, and unsatisfactory breakfast made it difficult to justify the cost of my stay. I advise considering other accommodation options when visiting Caticlan.
The whole stay made to perfection down to the last dot, lots of reasons to recommend Savoy to everyone, I'll try to make it short: (Do note that this is in a perspective of an introvert) Location: The hotel is situated in Newcoast Boracay, a few minutes away from the center, perfect for people that wants a bit of privacy and an access to a private beach which is accessible for guests on Hotels around Newcoast. Facilities: Aesthetically pleasing lobbies, gym access, swimming pools, amazing restaurant, and quipped restrooms. Mind you ALL places are clean, and has a great smell that's good on the nose. An available refresher on the reception area was a great idea, and y'all always have towels available to use for guests swimming in the pool. Just plain perfect! Room: We booked a Deluxe with 2 Single beds, everything was so clean! Working bidets, soft linens and pillows, a fast Wifi which is something I'd need if I will stay long while able to connect for work purposes. Working cold and hot shower, bidet, and has bathrobes and towels available! Again perfect! Transpo: Let me make this as a separate note as travel to Newcoast takes 20-30 mins, which is very far from Dmall, and expensive to rent an E-trike everytime we go around the island. Savoy's scheduled shuttle service was a great touch, specially to us who DIY'ed our way to Boracay. Our first day and we waited at Jollibee, hoping to be allowed to hop in on the bus even if were still about to check in. Kudos to Kuya driver that was more than happy to take us to the Hotel. (I didn't include the option van to the private beach cause we preferred to walk) Customer service: Now the last part and the crucial one at that, specially as a Supervisor working in a Customer service (Call Center), my expectations are high, and specific. I didn't expect y'all be working THAT hard. From the drivers, the front desk ladies who were very responsive and very welcomy and knowledgeable, those people working at the restaurant making every table spotless and preparing the meals, the guys that I believe is the life guard that oversees the pools, the securities around. Grabe kayo, I wish that all other hotel's follows the way y'all interact with your guests. out of 10, I'll give you guys 1000 for the rating. We wished we could stay longer, it feels amazing staying in Savoy, and we will definitely go back soon!
For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si