The whole stay made to perfection down to the last dot, lots of reasons to recommend Savoy to everyone, I'll try to make it short: (Do note that this is in a perspective of an introvert) Location: The hotel is situated in Newcoast Boracay, a few minutes away from the center, perfect for people that wants a bit of privacy and an access to a private beach which is accessible for guests on Hotels around Newcoast. Facilities: Aesthetically pleasing lobbies, gym access, swimming pools, amazing restaurant, and quipped restrooms. Mind you ALL places are clean, and has a great smell that's good on the nose. An available refresher on the reception area was a great idea, and y'all always have towels available to use for guests swimming in the pool. Just plain perfect! Room: We booked a Deluxe with 2 Single beds, everything was so clean! Working bidets, soft linens and pillows, a fast Wifi which is something I'd need if I will stay long while able to connect for work purposes. Working cold and hot shower, bidet, and has bathrobes and towels available! Again perfect! Transpo: Let me make this as a separate note as travel to Newcoast takes 20-30 mins, which is very far from Dmall, and expensive to rent an E-trike everytime we go around the island. Savoy's scheduled shuttle service was a great touch, specially to us who DIY'ed our way to Boracay. Our first day and we waited at Jollibee, hoping to be allowed to hop in on the bus even if were still about to check in. Kudos to Kuya driver that was more than happy to take us to the Hotel. (I didn't include the option van to the private beach cause we preferred to walk) Customer service: Now the last part and the crucial one at that, specially as a Supervisor working in a Customer service (Call Center), my expectations are high, and specific. I didn't expect y'all be working THAT hard. From the drivers, the front desk ladies who were very responsive and very welcomy and knowledgeable, those people working at the restaurant making every table spotless and preparing the meals, the guys that I believe is the life guard that oversees the pools, the securities around. Grabe kayo, I wish that all other hotel's follows the way y'all interact with your guests. out of 10, I'll give you guys 1000 for the rating. We wished we could stay longer, it feels amazing staying in Savoy, and we will definitely go back soon!
For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si
旅客若想住在長灘島的長灘島2號碼頭,那麼和南恩花園度假酒店將會是一個便捷的選擇。著名的景點Victory Divers、長灘島Wave Rider沖浪體驗和Greenheli Boracay by Asian Aerospace均可步行很短距離到達。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有國際長途電話、熨衣設備和房內保險箱。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。除此之外,周邊餐飲種類繁多。BARLO RESTO LOUNGE(東南亞菜)供應一流的推薦美味-OYSTER SISIG,Al Fresco Restaurant & Bar(西餐)提供的烤羊排備受好評,Leylam Shawarma(快餐簡餐)的牛肉炒飯也是來這裏遊玩不容錯過的美味。室外泳池讓閑暇時間更加充實,Spa讓悠閑時光更加完美。酒店配備有商務中心,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
位於長灘島市管轄範圍內、交通方便,拉卡美拉飯店 已成為當地旅遊的最佳落腳點。 離市中心僅的路程,能確保遊人快速方便地前往當地的旅遊景點。 從酒店到市內幾大地標相當方便,例如塔裏巴巴市場, D' Talipapa Market, 長灘島水彩潛水探險俱樂部。
訪訪客2022.07.19
我第三次去長灘島,第一次是在費爾韋和藍水度假村,但太遠了,第二次住在Villa De Oro,第三次住在La Carmela。我們住在卡梅拉酒店是一個關鍵的決定,但真正難忘的決定。我們在卡梅拉慶祝了2022年除夕。我們在那裏住了9晚。但我得說,除了那些非常隨和的保安人員之外,一些員工並沒有那麼專注和熱情。我自己,我是一個前廳特工,我甚至不能感受到他們所提供的服務的誠意。事實上,我期待從卡梅拉很多,因爲男孩阿本達先生一直在宣傳他的所有節目,除了這個,這麼多名人甚至影響人士都留在卡梅拉,似乎喜歡他們的服務。但是,令我沮喪的是,我所有的期望沒有實現,不幸的是。食物一般,我們每天的早餐總是冰冷的,游泳池很大很漂亮,位置無價,因爲它靠近海灘,而且就在其他地方。我只是希望他們能加強他們的服務,包括爲客人提供的個人服務,尤其是已經有了很多酒店作爲競爭對手蓬勃發展。我知道La Carmela已經在那裏待了無數年了,所以爲什麼不把他們的遺產變成一個很好的遺產呢。總的來說,我們的房間還行,我們等了這麼久才拿到我們的MUR,加上我媽媽房間的ac功能不好。很願意再次考慮這家酒店,因爲它適合像我這樣的經濟型旅行者。與我的夥伴、母親和姐姐一起住了9晚,我們只支付了PHP25k,包括他們的餐盤早餐。我希望你考慮一下我提到的所有要點,卡梅拉,再見。:)