提供早餐的科澤科德酒店

因爲是齋月,餐廳沒有完全運作。車道需要適當地焦油。客人在鬆散的礫石上行走有問題。浴室門自動關閉需要調整以更柔軟。對於老年人和女士來說,開門太堅定了。

It's my 03rd visit to the hotel. Hotel can be easily located. Further the breakfast was excellent and service at the restaurant was also superb. However the reception was not upto the mark and the amenities was not provided in the room. No soap and other lavatory items were provided in the room. It seems the washroom was not maintained or provided with sufficient amenities for the next customer on that day of our arrival. Seems lack of professionalism in that case.

Quick response from staff. It's town hotel newly renovated. Good and hygiene washrooms. Bead quality is good. Everything is fine. But no windows on some rooms.

房間寬敞,乾淨,維護得很好。牀非常舒適,提供的設施一流。工作人員彬彬有禮,細心照顧每一個需求。我也欣賞安靜的氛圍,非常適合放鬆的住宿。強烈推薦這個地方給任何尋找舒適和價值的人

I stayed at Grand Plaza Suites in Kochi and was very impressed with the service. I had some issues with my room and the ***ager quickly resolved it by setting me up in another room that was above the category I booked. The staff were helpful, ensuring a comfortable stay. My room was clean and well-kept, which I appreciated. The hotel's location is surrounded by ***y restaurants and just a short walk from the beach. It's a great choice for anyone visiting Kochi. Recommended for its convenience and hospitality.

Very comfortable stay, neat and clean room, good service, budget friendly tariff with the booking with makemytrip.

我見過房間裏有,沒有熱水設施,一條毛巾給兩個人,一塊肥皂和一塊洗髮水沒有餐廳,就像一個食堂,這是爲大樓而建的購物中心,接待人員不跟着當我問他在找藉口時,他點擊了我的身份證的照片,後來另一個人加入,告訴做我檢查的人不是接待員,所以顧客們用這種態度處理我的卡

我寫信正式解決我最近在貴酒店住宿的擔憂。我已經預訂了兩個豪華臥室,供四個人使用。然而,抵達後,我被告知,我們保留的房間不再可用,而是爲我們提供了一間豪華的單人間。 這個意外的變化不僅造成了不便,而且未能滿足我們計劃和支付的住宿要求。令人失望的是,儘管我們確認預訂,我們保留的房間還是給了其他客人。 我懇請解釋我們預訂的處理不當,並就降級和造成的不便尋求適當的賠償。賠償可以包括部分退款或其他適當的補救措施,如免費服務。 希望您及時處理此事,並採取措施確保今後不會發生此類事件,期待您的回覆。