There are alot of things to say about our stay. First the good parts. The rooftop bar was amazing had a great experience on Sat night, great bartenders and drinks.
Now for the rest. first, we checked in it was busy. but the key cards were not working. We had our dog with us, and they directed us back to the elevators 3 times before they called a manager to fix the problem finally got it working. Also no dog bed, bowl or treats
Forget getting your valet car on time? they were in no rush to get your car. The valet guy literally walked by me 3 times before he acknowledged my presence! finally we got our car but they were in slow motion alot of the time.
They never cleaned our room we were there two nights!
On the last night the bartender in the lounge at 9:35 we walked in just to get a glass of wine and he literally said last call already happened and these are the last drinks I'm making and you need to take wine to go or not . RUDE as could be. We were already so fed up with the service so it was the icing on the cake for us. FOR the price DO NOT STAY HERE. We wanted to stay here because we had stayed at the one in Asheville. IT was night and day difference..
翻譯