費城酒店推介

Still my favorite Four Seasons, one of their best properties. Not just because it's physically stunning, but because of the outstanding service. They always recognize us as returning guests, upgraded our room, and provided multiple amenities over the course of our 8-night stay. Housekeeping is very conscientious and responsive to any request. When our waiter forgot to put our breakfast order in, he comped our beverages, even though it was actually better for us as we had a late-arriving guest joining us, and we appreciated that they didn't rush us or have a problem with that. Even when I inquired about late checkout on a day I knew they were sold out, instead of just saying no, they apologized that they could only give me an extra half hour. That gracious response speaks volumes to their customer service approach, and makes the guest feel valued. The location is good, and the house car service is much appreciated. I can't imagine wanting to stay anywhere else in Philadelphia.

我們週末旅行使用機場停車場,班車沒有在預定時到達,前台服務員告訴我們3分鐘後就到了 - 我們等了差不多一個小時。幾趟班車(沒有滿)經過,說另一趟在路上,不久就來了。那不是真的。我們要求進一步的援助,班車服務沒有接電話。返回後,我們撥打了收據上列出的號碼,沒有回答。我打了4x,直到我與某人交談,他仍然不能給我ETA。我們等了30多分鐘才回到我們的車。我們永遠不會再使用他們的服務。

該場所位於古老的PSFS大樓中，這是一座標誌性的歷史悠久的中心城市摩天大樓，至今仍保留著其裝飾藝術輝煌時期的遺跡。房間大小適中，裝修精美，有大量儲藏空間。我們在高樓層可以看到壯觀的景色。前台服務非常有禮貌而且專業，停車場工作人員也是如此（停車場就在酒店旁邊，可隨時使用您的車）。大堂不錯，設有活動酒吧區和餐廳。方便一切，尤其是會議中心。

設施：設施齊全，很新 衛生：衛生乾淨整潔 美國服務員不會主動來打掃房間打攪休息 環境：環境一流，離賓大，市中心都很近，交通方便景色好 服務：服務態度好，會禮貌問安，不過度打攪

Another good pre flight stay. Clean room, comfy bed, usual free breakfast with great coffee. Whisper quiet air con system. Staff is outstanding. Betsy always has warm hello and a smile. Hotel is well maintained, but had a few minor wear and tear items (room entry door rubs on jamb) as would be expected from a hotel that is gracefully aging. Reason not 5-star: Shuttle to airport not reliable. Signed up for 7:00 am. 7:10, no shuttle. Warren intervened, called the driver who missed the time, and ensured we were taken to airport in time for our flight. We would stay here again.

非常舒適的房間，在我看來，床是最好的，柔軟且蓬鬆的床。早餐很美味，喬安為我們服務是一流，專業，友好和禮貌的，最好的服務員之一。索菲特酒店的全體員工都很優秀，友善，平易近人和熱情好客，除了我認為不是那麼客氣的一位。我的客房服務包括burn頭和一些干奶酪，當我退房並向女接待員提及時，她的回答很抱歉，因為我會將其傳遞給食品和飲料，這顯然表明她不感興趣，很不屑一顧。事實。當我希望見到經理時，希望向工作人員傳達所有出色的反饋意見時，她再次回答我是經理，對此我感到非常懷疑。我將這項服務評為極佳，因為與我接觸的所有其他員工都非常優秀，我認為其中一位工作人員會影響該評級的結果是不公平的。

Everything about our stay at The Rittenhouse was top notch! The booking process was a breeze with a very attentive kind agent. The check in process was great, we were given cold waters and warm delicious cookies while we checked in. The room was beautiful and clean, the entire hotel smelled amazing! The concierge the next day was very helpful in booking activities, everyone in the valet department was kind and helpful. The only two restaurants we had the time to enjoy were Scarpetta and Lacroix for breakfast. Scarpetta was one of the best Italian dining experiences I have ever had, beautiful environment, kind staff, AMAZING food and drinks, 10 out of 10 meal. Lacroix for breakfast was a great follow up, kind staff, beautiful environment, wonderful food. I can not recommend this hotel enough, will absolutely be back and next time I will make sure to go for tea time in the afternoon, There was a woman expertly playing the harp that we enjoyed listening to from outside the tea room. Also, we took a tour of the spa and hair salon and gym, the staff there was also incredibly kind, the facility was beautiful and next time when we visit I plan to have more time for this amenity as well.

家庭式的溫馨服務！餐廳好吃！

I can’t say enough wonderful things about the Franklin! The rooms were beautiful, comfortable and clean. The staff went above and beyond to meet our needs. Location was in the heart of Rittenhouse with a great parking garage close by. We will be returning to the Franklin again and again!

1、此次費城之旅，定的sonder公寓，地處費城中心。去中國城、博物館都很方便，無論步行還是公交車，都非常便利。 2、公寓是一室一廳一廚一衞，面積很大，卧室一張大床，客廳沙發床可打開成為一張小床；適合親子和家庭出行。 3、公寓裏的設備很齊全，兩個儲物間均可掛衣服，還準備了衣架；咖啡機、麪包機、微波爐、烤箱、水壺、各種鍋具、三種不同類型的水杯、還有白色餐具、刀具，非常貼心。配有烘乾機洗衣機，適合短住。 4、公寓設計簡約時尚，物品的品牌都是很優質的。 總而言之，此次入住很愉快！下次還會選擇sonder品牌！