克里夫蘭西側市場附近酒店

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

我喜歡萬豪,因爲你知道該期待什麼,但這家超級棒,我們深夜進來,打電話確保我們在合適的地方停車,工作人員一聯繫就讓我們有賓至如歸的感覺。位置完美,步行一小段路即可到達大多數景點,包括搖滾名人堂。靠近許多餐館,酒店內早餐很棒。下次在克利夫蘭不會住其他地方。

這是一個奇特的酒店，我經歷過凱悅酒店中最特殊一個，晚上到達后，恍惚進入了一個閉店后的商場，有點夢幻。讓我印象深刻，地理位置非常不錯。

乾淨、方便、服務好、風景好

停車是18美元，即使我們付給客人。他們要早餐每人20美元，所以我們去了別的地方。元旦，客房整理嘗試在上午9點進入。房間很好，但下次我們可能會留在其他地方。

我們住在克利夫蘭市中心的威斯汀,位置不錯,毗鄰停車庫方便。最令人印象深刻的是新開業的內部餐廳Masa & Agave。我們在那裏吃了三餐,早餐,午餐和晚餐。一切都很棒。高質量的食材與知識淵博的餐桌服務人員搭配,像Nate,Sunny使用餐體驗提升到一個新的水平。哦,只要提到他們的鼠醬,確實超級棒!由27種不同的食材組成。值得一試。

在我們入住期間，每個人都很友善，樂於助人，從辦理入住手續到代客泊車，再到餐廳服務員。 游泳池很乾凈。 我們的樓層很安靜，房間也很漂亮。

Hotel ist gut gelegen - nur wenige Minuten in die Innenstadt und nicht weit vom Lake Erie. Empfang nicht sehr freundlich. Zimmergröße ok - nicht sehr ansprechend eingerichtet. Zimmer ziemlich kalt und sehr laut (Flugplatz, Amtrak,..) Es gibt ein gratis Shuttleservice in die Innenstadt. Selfparking gegen Gebühr möglich.

#好評#對梳洗用品，防治蚊蟲措施，位置，鄰近活動，鄰近餐廳，性價比滿意；酒店新、乾淨，有全套廚房，配簡易早餐，房間寬敞，布局合理。酒店對麪是Rite Aid 藥房，裏面日用品，除了鮮蔬果，其它都有，非常方便。酒店離開Cleveland Clinic 和Cleveland Art Museum 衹需步行10分鐘，地理位置優越。美術館邊上是個小湖泊，環境優美。開車10分鐘有大型美超David和亞超頂好

酒店很有特色,工作人員超級友好。特別是調酒師和班車司機詹姆斯和約翰。班車太方便了,帶你2英里半徑。唯一的缺點是電梯不能正常工作,所以你必須等待工作人員帶你上或下。友好的工作人員幫助彌補了電梯的不便。食物很好吃!