克里夫蘭西側市場附近酒店

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

一個很現代,沒有深思熟慮的房間設計,一張椅子,牀邊沒有燈,淋浴的肥皂分配器兩天都是空的,燈開關關了或打開時發出響亮的點擊聲,不像家裏的常規開關安靜,浴室廁所淋浴區的推拉門以速度和力衝進牆壁,導致瓷磚基板上砰砰聲。當有人睡覺時不容易安靜。另外,沒有停車場,所以應該增加一個代客和每晚35美元的費用。我們有一個房間可以俯湖和火車軌道,使用得很好。樓下酒吧音樂和火車之間,不是很寧靜的住宿。進入酒店然後到房間的兩部電梯系統令人困惑,兩天結束時我厭倦了成爲電梯的失誤。大堂冷冷不適宜,有金屬椅子和桌子,低座椅和虹燈。我預訂了取消日期的預訂,取消日期之後,我收到了一封電子郵件,描述了每晚35美元的停車情況,不包括每個進出的代客小費,以及可能出現的噪音問題,如果麻煩的話,承諾將房間搬到更安靜的位置。我們試圖在酒店吃早餐,因爲有兩個餐館,而且在上午也沒有開放。我們在大堂有一個廚房,你可以在那裏吃早餐三明治,但這不是我再做任何事情。我確實發現停車就在街對面,每晚17美元和一個自助服務亭。主要水平的餐廳,拉各斯,很棒,雖然價格昂貴。工作人員非常棒,友好,樂於助人。就像一個20個東西自描述設計師設計的酒店,沒有很多入住酒店的經驗。有點鞦韆和錯過,但我猜位置對新開發的市中心區來說是好的。

我們住在這裏是爲了位置到亨廷頓會議中心。房間乾淨,爲我們入住準備了充足的物品。牀很舒服。房間安靜,景色很棒。

停車是18美元，即使我們付給客人。他們要早餐每人20美元，所以我們去了別的地方。元旦，客房整理嘗試在上午9點進入。房間很好，但下次我們可能會留在其他地方。

我們住在克利夫蘭市中心的威斯汀,位置不錯,毗鄰停車庫方便。最令人印象深刻的是新開業的內部餐廳Masa & Agave。我們在那裏吃了三餐,早餐,午餐和晚餐。一切都很棒。高質量的食材與知識淵博的餐桌服務人員搭配,像Nate,Sunny使用餐體驗提升到一個新的水平。哦,只要提到他們的鼠醬,確實超級棒!由27種不同的食材組成。值得一試。

在我們入住期間，每個人都很友善，樂於助人，從辦理入住手續到代客泊車，再到餐廳服務員。 游泳池很乾凈。 我們的樓層很安靜，房間也很漂亮。

Hotel ist gut gelegen - nur wenige Minuten in die Innenstadt und nicht weit vom Lake Erie. Empfang nicht sehr freundlich. Zimmergröße ok - nicht sehr ansprechend eingerichtet. Zimmer ziemlich kalt und sehr laut (Flugplatz, Amtrak,..) Es gibt ein gratis Shuttleservice in die Innenstadt. Selfparking gegen Gebühr möglich.

總體來說是一次很棒的入住體驗。房間乾淨舒適。牀柔軟而精彩,淋浴超出預期。入住的唯一負面影響是入住流程。我提前45分鐘到達,提前打電話提前辦理了早到手續。我到達時被告知要到辦公桌前,他們會檢查是否有空房間。在辦理登機手續的那位女士不僅對我而且對排隊的其他人都非常粗魯,她拒絕查看房間是否爲到達的人做好準備,只是告訴他們要到4點才能辦理登機手續,他們必須回來。她告訴我我沒有預訂,並讓我瘋狂地尋找她最終發現的預訂,她只是看開而沒有回答別人的問題,公然無視他們的問題。作爲客人的第一接觸點,這是一個重大的負面。除了她,我遇到的每個人都非常友好和熱情。我唯一的建議就是在早上7點之前吃早餐,因爲很多人不得不提前離開去赴約,因此沒有時間吃飯。

#好評#對梳洗用品，防治蚊蟲措施，位置，鄰近活動，鄰近餐廳，性價比滿意；酒店新、乾淨，有全套廚房，配簡易早餐，房間寬敞，布局合理。酒店對麪是Rite Aid 藥房，裏面日用品，除了鮮蔬果，其它都有，非常方便。酒店離開Cleveland Clinic 和Cleveland Art Museum 衹需步行10分鐘，地理位置優越。美術館邊上是個小湖泊，環境優美。開車10分鐘有大型美超David和亞超頂好

酒店很有特色,工作人員超級友好。特別是調酒師和班車司機詹姆斯和約翰。班車太方便了,帶你2英里半徑。唯一的缺點是電梯不能正常工作,所以你必須等待工作人員帶你上或下。友好的工作人員幫助彌補了電梯的不便。食物很好吃!