The thing that made this hotel stand out was the hot tub and pool in the outdoor biosphere. They were not working and the front desk man gave a lame excuse as to why they were not working. This hotel was bought by an Indian family and they are running it very cheaply. The excuse about the hot tub and pool is an example of this. They also locked the ice maker room door every morning which was very irritating. And, crazy, there was no one at the front desk every morning during one of the busiest times of the day. There was a sign saying the front desk staff was away for a short time, but this happened every day. Get the pool and hut tub working - this is the only thing that made the hotel special and different from other hotels on the main *****.
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