愛丁堡Collective Gallery附近酒店

我以前從未住過宿舍,更別說在改建爲一間以前的監獄裏了!除了花招之外,如果你正在愛丁堡旅遊,無論預算是否合理,法院是一個很棒的住宿地點:靠近聖賈爾斯大教堂(城市之旅似乎從那裏開始),超級友好的工作人員和令人驚訝的乾淨設施(第一次在旅館裏體驗,所以我不知道怎麼期待)。肯定會推薦!

很棒的酒店，位置優越。便利設施，早餐，停車場和位置都非常完美，但與眾不同的是員工。他們毫不動搖地禮貌和熱情，真正改變了一切。我希望一般管理人員閱讀這些評論，因為這家酒店的團隊值得認可。幹得好。 。

嗯,多麼令人愉快和樂於助人的接待人員,事實上所有工作人員都很開心,享受這份工作!很高興看到。一晚的停留,但酒店很酷時尚,現代。一塵不染的乾淨,安靜的房間在舒適的大牀上睡了一個很棒的夜晚。淋浴,季風風格,洗去夢想,然後去吃一頓體面的早餐(香腸有點平淡)。地下游泳和水療看起來很棒,酒吧很棒,有古怪的游泳池提示座位。停車場很緊,只有15個槽,所以不容易。除此之外,我會回來的。

Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

我們在辦理入住手續時受到酒店工作人員的熱烈歡迎，並在酒店酒吧收到了一張生日賀卡，上麪有免費蛋糕送給我10歲的兒子，這真是一個驚喜。酒店擁有所有必要的便利設施，地理位置優越，距市中心不遠，距Haymakret火車站3分鐘路程，如果您想乘火車去愛丁堡外一日游，這將非常方便。好的咖啡館和小酒吧，周圍的餐館。

在六月的銀行假日週末在這裡住了 3 晚。這個房間住了 3 晚大約 310 英鎊，這比其他酒店便宜得多，因為它靠近市中心。酒店距皇家大道約 1 英里（1.6 公里），酒店外就有許多巴士停靠在前往市區的路上。酒店本身還可以。我們得到了一個靠近後面的一樓的房間，非常寬敞舒適，但是看起來很累，有一些小問題（浴室裡只有鏡子，其中一把椅子上有污漬，衛生紙架鬆了，淋浴不是很熱）房間很乾淨，女傭每天敲門看我們是否需要清潔或額外的毛巾等。入住/退房都是自助服務。我在抵達前一天收到瞭如何辦理入住手續的說明，這很容易遵循。走廊裡有櫥櫃，裡面有額外的茶和咖啡、毛巾、衛生紙等，您可以自己取用。如果您需要聯繫工作人員，入口門上有一個對講機（我們在外出住宿期間不需要使用它）酒店宣傳“現場停車”，但只有大約 3 個停車位。不過周圍的道路上有免費停車場。我發現酒店很吵。可以聽到人們在我們樓層和我們樓上的房間裡說話和走動。酒店位於繁忙的 A 路，所以我認為如果住在房子前面可能會很吵。酒店內也沒有早餐，所以我們步行到路邊一家供應早餐的酒吧。總的來說，這家酒店住了幾個晚上還不錯，但如果我在愛丁堡待更長的時間，我會住在別的地方。

An amazing location and friendly staffs. They are prompt to assist and request. It is top notch. I will definitely come back.

非常慶幸最後還是選擇住在了這裏，之前曾經想換到市中心的酒店。這家古堡酒店設施非常到位，2008年加裝了電梯所以免去了搬着箱子爬樓之苦。早餐非常豐盛，其實衹吃它的餐台上的自助就夠了。第一天點了它的英式傳統早餐，很大份吃不下了都。房間很大，衛生間和卧室都有暖氣，燒得很燙。臨睡前都得不得不關小了。酒店服務人員都很熱情，服務到位。最後不得不說他們家甜品也很好吃，可以一試！

這是最棒的地方&幾個晚上住宿的設置,令人悲哀的是,工作人員和服務都失望了。看到其他人審查過什麼並不讓我感到驚訝。這個地方顯然已經&可能更多。我毫不懷疑,大流行給他們帶來了沉重打擊,他們正在努力招聘足夠的正確的員工。積極因素:可愛的歷史環境和氛圍。現場水療和獵鷹。可愛的通風乾淨的房間。食物可以很好。充足的停車位。包括早餐。缺點:人員配備和服務差。有些員工只是在不斷的詞彙中嘗試着用“驚人”和“神奇”太努力了。可能是爲了安撫美國市場。橘子餐廳經營很差。員工盡了最大的努力,儘管他們可以更匆忙地工作,但他們無法應付。關於預訂的桌子的類似藉口從未被採納過!員工通常無法瞭解服務和時間,事情總是出錯。我們笑了大部分,只是把它叫做福蒂塔,接下來會是什麼?:)他們可以用陽台、酒吧和橘子園做更多的事。記住你在鄉下,出租車可以有限而且費用很高。總結一下,我們可能會再次入住,價格合適,可能不在節日季節。保持你最好的男人和女孩,但是老闆要小心,你需要更好地管理這個地方

My partner and I arrived late after a flight to Edinburgh airport and were greeted by a very friendly member of staff in the nightshift. The whole hotel looked freshly decorated with new fixtures and fittings, all of which seemed of a very high quality. Our room (room 4) was wonderfully appointed, the bed was very comfortable and the shower was fantastic. Breakfast was freshly cooked and served very quickly. For what we paid this hotel is worth a 10/10 any day!!