赫恩登雷斯頓萬豪SpringHill酒店(SpringHill Suites Herndon Reston)

공항근처 호텔 묵었던 곳 중에서 제일 좋았습니다 깨끗해서 아이들과 지내기 좋았습니다

공간이 넓고 깔끔했다. 공항셔틀은 체크인때 예약을 해서 무료로 사용할 수 있었다. Dulles 공항에 새벽 1시쯤 도착해서 lyft를 타고 숙소에 도착하였는데 늦은 시간 체크인도 문제 없었다. 조식도 괜찮았다.

Wifi connectivity was very bad in my room, even though my room was on the first floor and close to the front desk. Upon checkout it was alarming to hear one of the employees, it looked like a manager by how she was dressed, arguing with an old lady in a wheel chair. The manager was saying how she was uncomfortable offering her transport. It was disconcerting that an elderly person was being treated poorly. I also overheard another guest complaining to the front desk representative about a problem, and he thought the hotel staff needed more training. Given these issues this hotel will not be my selection preference in the future.

Our room had a very bad smell and the ac did not work well. We decided to give it a few hours and see if it got any better. It did not, so we asked for a new room. After packing all of our stuff and moving to a new room with a new ac, it worked better but the room smelled like mildew. At that point we decided to go to another hotel. I would not recommend this hotel.

Check in and there was no pool as stated at one of the websites. My daughters and i picked this hotel specifically for swimming. The couch bed was NOT comfortable at all. It was very noisy because we got a room on the first floor by the lobby/breakfast room.

Just an awful stay. They put me in Rm 127 which is the first room off the breakfast area. We woke up to loud soccer moms trying to all gain the center of attention. Then at night the dads were there with pizza watching the games. Incredibly noisy situation. The food prep for the continental breakfast was in the adjoining room so we woke to that also with loud chopping. They didn't tell us that we had to request fresh towels each day when we checked in so after a long day we had to take care of that. Don't recommend and won't be staying here on our next visit to the area.

The check in experience was great and the people at the front desk are extremely friendly. Unfortunately the shower pressure was horrible, the air conditioner didn’t cool, and as we were packing up we found some items that weren’t ours making us question the cleanliness. We called about the shower and were told it’s been that way for a while now, but they’re working on it. If they can get that fixed and you’re not traveling in the summer you’re probably okay (seemed to be pretty clean up until we were leaving).

Excelente servcio

Excelente estadia ! Hotel muito bem preparado e hospitaleiro ! Recomendo Muito !!!