Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.
對於想要捕捉開布里城市風采的旅客來説,亞特蘭大埃默裏地區萬豪世紀中心酒店是一個理想的選擇。從酒店到皮奇特里-德卡爾布機場4km遠,到查伯利MARTA站5km遠,均很便捷。旅客們會發現Ethopian Community Association、Central Congregational United Church of Christ和Greek Orthodox Cathedral of the Annunciation距離酒店都不遠。酒店佔盡地理之宜,Drepung Loseling Monastery、Time to Escape: The Escape Room Experience和Pink Pony離此都很近。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、房內保險箱和空調,滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在空閑的時候,去大堂吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。您若是問我還有哪些可供選擇的美食,一定會極力推薦周邊的Valenza(意大利菜)、Napoleon's Grill(西餐)和Crawfish Shack Seafood(海鮮),前者的Pappardelle最為著名。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.
對於想要捕捉丹塢地城市風采的旅客來説,亞特蘭大周界中心希爾頓大使套房酒店是一個理想的選擇。酒店距離查伯利MARTA站僅有6km。在該地區觀光很容易,Bannatyne's Health Club & Spa - Banbury、Coverdell & Co和FIREBIRD都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括Mastermind Escape Games Atlanta、The Chai Gallery of Fine Art和Dunwoody Park。所有極具特色的客房都配備有熨衣設備、空調和液晶電視機,讓您感受到更加貼心細緻的入住體驗。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。閑暇時間在酒店的酒吧喝上一杯,必定是您休憩放鬆的好選擇。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Uncle Julio's(Uncle Julio's)(拉美料理)、FuegoMundo(拉美料理)和Mellow Mushroom Dunwoody(披薩)期待着您的光顧。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括健身室和Spa。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
坐落於College Park的亞特蘭大機場北智選假日酒店,會讓您在科利奇帕克擁有別樣的體驗,開展一段難忘的旅行。酒店地理位置優越,駕車至哈茲菲爾德-傑克遜國際機場僅需3km 。旅客們會發現St John's Episcopal Church、Metro Atlanta Urban Farm和Delta Airlines距離酒店都不遠。酒店佔盡地理之宜,Hartsfield-Jackson Atlanta International Airport (ATL)、The Teaching Museum South和Airport MARTA Station離此都很近。在空閑的時候,去大堂吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,酒店可提供客房服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Starbucks(咖啡店)、Subway(三明治)或Asian Chao品嚐下一流的推薦美食。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客This hotel was a terrible experience. The rooms were dirty. I have a young son, and there was a piece of what I hope was chocolate covered something on the floor that I found the moment we checked in. I found it before my son put it in his mouth and choked on it. The valet service members are horrible to interact with rude, condescending and completely unhelpful. You are forced to have to deal with them because they are valet only. I had to fret they might do something to my car. Luckily it has extensive monitoring capabilities. So besides discourteous staff, and the rooms being dirty, the next day housekeeping didn’t provide us with any fresh towels. They left us with absolutely nothing to use. We had to call the front desk and request some new ones. And then, in the evening time they blasted music for three hours straight, regardless of requesting it be turned down due to the noise and being unable to get my son to go to sleep. I requested this more than once and was rudely treated and ignored. They finally turned the noise off at 10 pm when the when the pool closed. Not only was there noise, there were people downstairs, screaming and yelling, and obviously drunk. Clearly this hotel cares nothing for it’s hotel guests, but only for the people at the bar. I paid top dollar for a two bedroom suite about $1000 total not including valet or room service, of course, absolutely ridiculous. I’ve never had this type of experience in a hotel that’s supposed to be of this caliber. I will never stay here again or any of Marriott autograph collection. I don’t know if its even worth staying at a Marriott again. Too much competition to put up with this kind of horrible customer care. When you pay for a nice hotel you’re expecting to be paying for the experience as much as the hotel. This location has a lot of traffic noise, and sirens that we tolerated the first night (which was music to the ears when the horrible actual music was finally turned off). Don’t stay here if you like cleanliness, kindness, courtesy, and peacefulness, as none of those are provided here.
LLCHLADYThe location of the hotel, so close to the airport, was perfect. The staff was polite, warm, patient and helpful.
The room overall was fine, but small details need attention - some lamps not working, the shower head was very outdated and water pressure weak, the comforter had a make-up stain. The room was carpeted and hotel carpets are never trustworthy. The room doesn’t provide slippers, so pack your own.
The mattresses and pillows are very soft! Just a note for anyone who might prefer a firmer bed.
The breakfast buffet had a variety of offerings. I’m gluten-free and it was easy to have a filling breakfast from what they provided. The morning breakfast staff was really nice and the dining area was pleasant. The parking area was gated and secure.
If I was judging this hotel based on the personalities of the people who work there, it’d be perfect. But small details and cleanliness in the room need attention.