The location is excellent and overall the property was clean. We stayed 4 days and they don’t offer room service except for in the third day. We stayed for four days. No one came by to clean our room the entire time. We mentioned it to the front staff, the response was “ well it may or may not be on the third day, it’s random”. Even after we mentioned it, nobody took the initiative to have house keeping clean our room. Didn’t really feel like the front staff cared at all, spoke with three seperate people about this issue and they just stared at me and gave an excuse about why the room was not cleaned. Although location was good would probably not stay here again. I felt very ignored by the front staff.
Rude staff, we were told parking is 35$ but in our ******* itinerary was 25$. I told the receptionist that it is 25$ per night and he laughed at me and said you should check the website , it is 35$ and i showed him our itinerary.
翻譯
Ermine
入住日期 2023年6月
其他
2.0/5
發佈於 2023年6月6日
no bell man, no carts so i had to drag my heavy items in 3 trips. front desk guy didnt even bother to offer help even though they dont have bell man or carts available. he said he would call when it is available and never did. finally went down and got my own which barely worked, kept bumping into the wall. for the price they charge, they should offer some sort of assistance. also $12 for bottle of water. crazy