拉斯帕爾馬斯Parque de Santa Catalina附近酒店

我們通過***********預訂了這家7晚住宿,選擇的是爲了滿足我們的需求,有積極和消極:積極:＞禮貌,知識淵博,友好的接待團隊可提供24/7。＞ 潔淨室和公共區域＞ 隔日清潔工,(雖然早)-所以我們把“請勿打擾”的通知放在門上。＞ 大,舒適的牀＞ 淋浴優秀,熱水充足。＞ 空調(但是我們不需要用)。＞ 廚房設施好,微波爐,冰箱/冷凍機,烤麪包機,咖啡機,燒水壺。洗碗布,洗漱沖洗和提供的毛巾。Negatves:

Fading. Could be 5 stars but is only 3.5. The staff are nice but the main reason we used to stay here was the pool. However that now does not open until 12..or later some days and it closes at 7pm. Therefore on arrival it was closed and on check out day you cannot use it at all. The bar has no draught beer...just a few bottles and closes at 4 pm. Many people were trying to order during those times but nobody was there to take their orders. Sat and Sun there were 30 people plus on the roof until 8pm and wanted to spend their money but could not! Madness. Some days there was a life guard sitting by an empty pool and other days when the pool was busy..no lifeguard. The Aircon works but is noisy. The TV is an antique and most channels do not work. There was a heatwave but you get one free water each on day one but no more than that even if you pay for 7 or 14 nights. Wifi works but you have to login everyday. Hotel is in a great place but Las Palmas is noisy, dusty and a little fragrant at times! If the main company, Eurostars would look afresh here and spend some money on a refresh then this could be a 5 star. Until then we will stay elsewhere, most probably.

Mi estancia ha sido de 2 semanas, apartamento muy correcto, buena limpieza, buena ubicación, justo tienes todo lo necesario, la recepcionista Nadia muy dispuesta y amable para lo que necesites, algo negativo seria la poca insonorizacion

基本的酒店,便宜,有點陳舊,但我所需要的只是在我丈夫住院時睡覺的地方。很乾淨,浴室被馬桶座圈弄壞了,坐上去時突然移動。相當吵鬧,但市中心,所以它與領土一起。工作人員很友好,但相當隨意。我的主要問題是我最初預訂了一晚,因爲我有一間附屬於醫院的房間,但我不知道什麼時候可以給我。我用我有點破西班牙語解釋了情況,在酒店又提供了幾晚,我同意再住一晚,併爲此付出代價。然而幾個小時後(和酒店退房時間後幾個小時)我被醫院聯繫並提供了房間,這對我來說是完美的。我告訴瓦倫西亞酒店發生了什麼,我會立即退房。我本來希望退款,或者至少部分退款,因爲我沒有住第二晚,雖然那天早上房間已經服務了(仍然有地獄的馬桶座!)但是不,沒有退款作爲善意的標誌,只是隨意的再見。我意識到技術上他們有權保留我的付款,但我很失望,因爲他們沒有放棄我的賬單,因爲我的壓力很大。對他們的態度非常失望。

酒店位置絕佳，就在拉斯帕耳馬斯最熱鬧的海灘邊上，附近什麼都有，最近的公車站走兩步就到，島上公交很發達，去哪裡都很方便，酒店左邊就是一個大超市，生活用品一應俱全，水果還很便宜，就是九點鐘就關門了要提前注意，因為離海灘很近，游泳曬太陽也很方便。 房間非常寬敞，我們兩個人的東西隨便放，牀也不算窄，衛生間也非常寬敞，打掃也很乾凈 前台很熱情，每次進出酒店都會打招呼 早餐種類不算多，但是該有的都有了，水果肉類各種麵包雞蛋火腿香腸，咖啡果汁，值得一提的是有鮮榨果汁和酸奶，很好喝 酒店有兩層露台，可以曬日光浴，景色非常棒，晚上bar還有dj演出，可惜沒去成 酒店也提供免費停車服務，對於租車環島的人來說非常方便 唯一一點，不是所有房間都是海景，我們這次就住到了內景，不過好在有露台，預定的時候記得給酒店備註說明海景房，還有就是我們房間有股奇怪的味道，好在開窗了一天基本沒有了

The first room had two single beds shoved together. We asked for a double bed “cama matrimonial” and we’re given a second room that was completely inacceptable. The door was broken, it wouldn’t shut properly, the shower door sealant was half off, the toilet would flush, the sink wouldn’t drain, and the soap dispenser was broken. The front desk arranged for us to have an acceptable room which was an upgrade and completely functional. However it took 2 room changes and when they moved our things they tossed a half bottle of premium red wine. And to be fair, they offered a second bottle of decent wine, but why toss our wine?

我們被安排在這裏,因爲延遲了35個小時,超過200名客人,酒店處理得很好,疲憊的乘客,這不是我們想成爲的地方,但他們處理了整個情況,與離開的圖伊不同,他們非常有同情心我們擱淺了

美麗的地方,超乾淨的,非常完整的房間,景色美麗。Spa,雖然不太大,適合放鬆一下,也帶有觀的景色。此外,什麼也沒有缺少。 我們很快就會安全回來!!