危地馬拉市Básculas Azmitia附近酒店

坐落在危地馬拉城最安全的區域10區，酒店房間為套房，內有餐廳酒吧，健身房，設施條件相當於國內的四五星賓館，是10區內酒店中性價比相對高的酒店，住過那裡的四五家酒店最終我們選擇了這裏，強烈推薦給大家。

我覺得這地方很棒,位置很好,人才很友好,在你有任何不便的情況下支持你

This hotel was the perfect place for my overnight stay in Guatemala City before flying out. The room was cozy and the perfect size for me as a solo traveler. The hotel restaurant being on the same floor was also very convenient for me. I would especially like to credit the front desk receptionist, Adriana, for her excellent customer service and graciousness. She was able to help me with whatever I needed and was so kind. As someone who highly values customer service, I recommend this hotel!

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

Muy bonitas instalaciones, solo que no dan agua para beber 😑 ya que se paga extra por ella y la atención de la recepción nada amables

Jennifer fue un amor. Me recomendó varios lugares y fue súper amable durante mi estadía. Todos los trabajadores fueron un amor, de verdad es un espacio muy seguro y acogedor. Además tienen vistas increíbles desde los cuartos! Si buscas estadía conveniente y cómoda recomiendo 100%.

他們非常親切,住宿很乾淨。機場接送服務也安全到達,開車大約一分鐘。住宿所在的地方被鐵絲網包圍,門衛在守衛入口,感覺很安全。還有,早餐很棒,最後,善良的老闆送我搭車去機場。如果你必須在機場附近度過一天,我絕對推薦它。 離機場很近,職員們都很親切。如果使用的話,一定要聯繫酒店申請機場接送服務! 宿舍也很乾淨,首先小區本身就用鐵絲網圍起來,保安管理入口,所以很放心! 在危地馬拉機場附近住一天正好!:)

Travelled with my kid, and they have children amenities! Nice and new facilities, will come back again

一直是忠實的客戶,過去25年平均每年住這家酒店兩次。是的,包括酒店成爲希爾頓之前的時期。上次入住時,前台有問題,但現在更糟了。原來是“升級”到小套房,有些不想的,因爲升級的房間大部分面向大聲高速公路,解釋說不管升級都更喜歡花園面向房間,但是他們不能容納我,因爲他們沒有這些房間的可用性。所以,我接受了升級,但由於房間還沒有準備好,我離開了告訴前台,那天晚上晚些時候我會回來。晚上9點多回來發現確實我的房間正對着高速公路,但後來驚喜...房間沒有窗戶!哦對,窗戶應該是玻璃的,但是是磨砂還是白色的。不用說,看不到外面,感覺像洞穴一樣!嗯,已經晚了所以決定早上睡覺處理,早上來了,去前台告訴他們我有多不開心,房間不能接受,想離開,因爲他們無法滿足我的要求。嗯,令我驚訝的是,他們會向我收取提前退房的罰款。我解釋說這不是我的錯,他們應該與經理檢查。然後他們提供了旁邊的房間我拒絕的電梯。解釋如果他們沒有空房沒關係,我就走。沒問題,那些事情發生了,我還會再來的。我回到房間收集行李回來前台檢查出去了,是的,經理對我的請求說不,不收取罰款,所以我不得不支付25美元外加稅。酒店多麼愚蠢的舉動,25年後,他們損失了25美元的客戶。驚人的!當然,我永遠不會再住在酒店,我會盡我所能告訴每個人我的故事。