赫斯佩勒Hespeler Village Market附近酒店

有沙發牀間，可住三人，對於國內三口之家，孩子稍大的家庭來說有為合適，不過相對的房間也偏小了。交通是便利的，就在高速的出口附近，停車場也是免費，隔壁就是加油站，對於需滿油還車的很方便。

環境很好。好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好。環境很好。好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好，好。

酒店位於市中心uptown，位置好，附近有很多好吃的，景觀街道，夜景燈光特別美。早餐很豐盛新鮮，房間寬敞明亮，非常值得的體驗。

我在這裏過夜,雖然工作人員非常友好,但酒店缺乏。它位於一個更工業區附近,所以雖然附近有餐館(Wendy's,Tim's,Ben Thanh等),但感覺不熱情。當我們參觀時,發生了曲棍球比賽,所以大多數酒店房間都有孩子和他們的父母。我們最終得到了一樓的特大牀套房,可以俯停車場。所以,經過前台走了很長一段路,經過酒店洗衣房(和漂白劑的味道),清潔用品房間,還有酒店洗衣房,才到我們的房間。牀很舒服,房間寬敞。感覺很奇怪,當窗簾打開時,我們只是看到汽車停車和人來來往往。地板上有小碎片,所以最近顯然沒有吸塵。這讓我對其他地區的清潔感到疑惑。他們看起來很乾淨,但如果地板沒有做,那麼其他地區也可以很容易跳過。早餐是通常的酒店自助餐。咖啡很糟糕,但自制華夫餅很好。

***** WORST CUSTOMER SERVICE EVER ***** I have now witnessed the most incompetent guest service at a hotel ever. My background is Hotels. I worked at Claridges one of the most prestigious five star hotels in London England with Gordon Ramsey as our executive chef. I also worked as the head concierge at The Rimrock Resort Hotel in Banff as some examples. We were trained properly to go above and beyond a guests expectations. Upon arrival we waited over two and a half hours to get checked in as we were the only ones there at the time. Unfortunately due to the horrible management of this property they left a new team member on the front desk that had only been working there for a week. (complete failure on their part) He was absolutely lost and even said while he was dealing with me that he was going to have a heart attack or commit suicide after his shift. He was so flustered trying to get any kind of help from management on the phone. Finally the night auditor showed up and was able to check-in the backlog of guests sitting around the lobby. We had a confirmed booking for 2 Queens beds and upon our arrival into our room it was a king and sofa bed. I went back down to the lobby and they said that they would deal with it in the morning as the manager would get back to me about the room and our experience the night before. (I'd also just had back surgery 5 weeks prior) Our rate for the two Queens was 169 per night. After a Week (not the next day as promised) I finally received a call from the hotel operations manager Nalini Cackryanathen about my experience. She explained I would also not qualify for the 169 as we had a king bed and would have to pay 229 instead? ***? WE BOOKED AND HAD CONFIRMED TWO QUEEN BEDS with a confirmation number. In the end they offered a free night voucher to the hotel - NO CHANCE WE WILL GO BACK EVEN FOR FREE. I asked for the owners email so I could explain what is going on in his hotel and they refused saying he's not hands on and isn't really interested in the daily operations of his property? 🤯 I guess it comes from the top down!

We stayed here for 3 nights for a convention taking place in Kitchener. It was very comfortable, clean and affordable. The unit has a full-size fridge and a microwave in the kitchenette; you need to provide your own kitchen tools, dishes, etc.(we bring an electric hot-plate/burner to cook on). Lots of free parking. There is a grocery store (Zehr's) just 2 kilometers away, as well as a Shoppers Drug Mart and LCBO. The staff are very helpful and it seems to be well managed. We have stayed at this property while attending at least 4 previous conventions.

I've stayed here a number of times over the past year for family reasons and it's always been a good experience. I travel alone and they're always kind and helpful and the place feels safe, it's clean.