搜索科蘇梅爾溫泉酒店

这家酒店地理位置优越。我们停留在未更新的部分，但这只是因为我们想要更大的空间。该酒店提出要升级我们，但我们想要带浴缸的房间。我们喜欢我们在那里住，肯定会再去！

PROS:這裏是最好的海灘和海洋位置,也是我們選擇這個度假勝地的主要原因。員工努力工作有些人非常友好和樂於助人,有些人對自己保持更多,但如果有人問起,他們會樂於幫助。海水是神聖的-水晶清晰,充滿了生命和生態系統,你可以探索幾個小時!酒店的場地保存得很好,游泳池很可愛,度假村的許多地方都有新鮮的冷飲用水。大堂很舒適。CONS:食物-因爲口味和質量而浪費了很多,特別是在唯一的點菜餐廳。他們太努力了,無法給人留下深刻的印象,而味道和質量卻很糟糕。我們非常努力地喜歡它。他們用一種叫做醬汁的西紅柿汁來供應意大利麪,並把它服務給酒店的客人!堅持你知道的墨西哥的食物很好,用傳統的食譜製作的當地原料製作!當他們顯然不知道什麼是以及每道菜都使用奶油還有許多,有這種人造的噁心的味道,多麼可惜!如果他們能調整並理解客人應該吃得像樣的食物,其他一切都會很棒。房間:過時但乾淨。他們有很多房間,有很舊很髒的摺疊沙發。更換垃圾中的沙發,而不是客人的房間,這沒什麼大不了的,但是會尊重客人。空氣條件:控制力很強,不會變冷。酒店至少可以降低兩度的溫度,提供舒適的環境。如果你讓這種菜重複,至少要堅持質量和當地特色菜,這樣客人們就可以品嚐到正宗的墨西哥菜了。允許禿鷹進入你的自助餐廳吃飯和大便,他們想要的地方是不能接受的!晚上,這麼多蚊子我們不能在那裏吃東西。尋找一個方法來封閉自助餐廳。添加空調,消除“鳥巢”和“MOSQUITOS”,您的客人將天堂。END注意:這家酒店充分利用了他們的理想位置,但是他們可以輕鬆地調整一些細節,並100%地改善客人的體驗。

Just wrapped up a week stay at Cozumel Hotel & Resort. It was my first stay and I enjoyed everything about it. All the meals are buffet style but there was a good variety of food and it was all good. The dive gear lockers were right by the pier. They were secure and monitored 24-hours/day. The rooms were clean and comfortable. Best of all the wait staff was very attentive. I can’t compliment Keira, Luisa, Javier & Gabriela enough. I recommend Coz. Hotel & Resort without hesitation

I was here in 2017 and was shocked at the state of the resort currently. This is by far the worst place I have ever stayed. First off there is NO hot water in the bathrooms. My wife has a mold allergy and became ill after one night. We noticed mold in the room trying to figure out what may have been the cause of the sickness. After discussing it and realizing several other guests were having similar problems, we addressed it with the staff. They gave us a new room that was an upgrade which appeared to be fine at first. It obviously smelled like chemicals and appeared better. Another day goes by and the sickness isn’t getting better regardless of anything we try, so I decided to look deeper. The refrigerator was leaking and had mold on it and the contents inside. There was mold in the corners of bathroom and other areas. The curtains had mold. There is mold In the vents. There is literally mold everywhere. When trying to address staff they accused me of lying and said it wasn’t like that yesterday and it was my fault because I didn’t let housekeeping in, but they never attempted to come by. The staff denied my refund and we just spent extra money to leave early where we went straight from the airport to er. It also rained and there were several failures around the resort that showed evidence of mold growing for an extended period of time. Please do yourself and loved ones a favor and do not go here. You will waste your money and the resort does not care and won’t issue a refund.

我喜歡綠色和自然,我丈夫喜歡海灘。這個度假村是完美的平衡,所以我們都可以得到我們想要的。從房間到海灘的路徑很美,周圍都是綠意盎然。海灘本身很棒。自助餐的食物很好,當我們在餐館預訂晚餐時,食物很棒。我們去海鮮餐廳時,廚師準備了“四條魚”菜,這是我吃過最好的馬希馬希了。我們一定會回到這個度假村。

小心,總是願意幫忙,叫出租車,帶行李--大房間和大,水溫好--好的牀也好,但是在我們所選擇的房間裏,是雙人(至少可以是皇后)。他們給酒店游泳池和海灘的毛,也可以帶走在行程上,只在接待處登記,酒店的布很漂亮,在水裏做,幾條魚。附近的游泳池酒吧使漢堡、等東西在下午--在游泳池的陽光下,色很美!!你不必在餐館裏預訂,但是他們每天都做一個等候名單。海水果餐廳只在午餐工作,餐廳的食物還沒問題--它們不提供轉運到渡輪--渡輪的出租車在2022年花費約100。

很棒的地點,也許食物缺乏一點品質,但他們也一樣,很豐富