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2024【惠州龍豐市場酒店】附近酒店住宿優惠價格錢預訂推介

Q: 如何在 Trip.com 搜尋酒店優惠？

Trip.com 全年提供各種酒店優惠及推廣活動。您可以在我們的 優惠頁面 輕鬆找到這些特別優惠。此外，如果您是我們的會員計劃，您可以登入您的帳戶並在酒店列表頁面發掘到專屬優惠價。

4.3/525 評價

聖地服務公寓酒店

基爾伯恩倫敦

Our stay at Sanctum London Maida Vale in May 2023 was filled with disappointment and frustration. From the very first day, it seemed that something was constantly going wrong, and the customer service we received was absolutely terrible. Upon arrival, we discovered that one of the two showers in the apartment didn't work properly. Only hot water was available, while the cold water faucet was malfunctioning. The maintenance person who came to address the issue advised us to shower in the hot water, claiming it wasn't boiling. One of the major issues we encountered was with the so-called ”fully equipped kitchen.” However, none of the kitchen appliances were functional. The stove top failed to heat up, rendering it useless for cooking, and the toaster didn't work at all. It was incredibly frustrating to have a kitchen that was advertised as fully equipped but lacked even the most basic functionality. Even worse, the dishwasher was connected to the sewer through a flexible pipe that was carelessly dropped into the sink sewage system. As a result, the dishwasher leaked and drained wastewater onto the kitchen floor. This not only created an unhygienic environment but also posed a safety hazard. The inclusion of (3) pool and gym vouchers seemed promising, but even this aspect was marred by the hotel's disorganization. When we inquired about the vouchers, we were informed that the manager had already left for the day (at 6 pm), and it took significant effort and argumentation to obtain them. However, upon reaching the pool, we were shocked to learn that children were not allowed after 6 pm, although we were specifically told by the reception that the pool is open until 9pm. This lack of communication and mismanagement of the facilities ruined our evening plans and further highlighted the hotel's incompetence. To top it all off, we requested a one-hour late checkout, asking for a checkout time of 12 pm instead of the standard 11 am. Despite the hotel being virtually empty, our request was inexplicably denied. This inflexibility and unwillingness to accommodate a simple request demonstrated a disregard for guest satisfaction. To top it all off, we requested a one-hour late checkout, asking for a checkout time of 12 pm instead of the standard 11 am. Despite the hotel being virtually empty, our request was inexplicably denied. This inflexibility and unwillingness to accommodate a simple request demonstrated a disregard for guest satisfaction.