因斯布魯克寵物友善酒店

Perfect location. East walking to the coolest town along our European journey. Room was basic, clean and very comfy beds. We enjoyed the sauna room in the evening. Only suggestion is to have coffee in the rooms or at least in the lobby free of charge for guests.

The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m

體驗很好的酒店。我們入住的高級房房間麪積很大，空調效果很好，全景落地窗視野非凡，景色令人讚歎。房間隔音沒有問題。衛生間麪積很大，但沒有獨立的淋浴和浴缸設計，硬件LAUFEN，但說真的不是很好用，備品齊全，但洗浴用品都是大瓶的那種。早餐略強於德奧地區一般水平，服務尚可，現做的華夫餅非常好吃，當然，餐廳的亮點也是景觀。 總體而言，aDLERSHotel Innsbruck是這座可愛小城裡難得的擁有高水平現代化硬件的酒店，地理位置也十分優越，主站旁，去阿姆布拉斯城堡和水晶世界的車都在主站門前，步行至老城核心區10分鐘左右，價格也較為合理。推薦對房間麪積和硬件設施有較高要求的朋友。

Fantastic location!! Right next to the train station, very central and with Mountain View. Clean room and the best bathroom we have ever had in a hotel! Sparkling clean, huge shower and fantastic facilities. Nice lighting in the room Lovely and quiet room despite being so close to the train station it was silent. Reception staff were incredibly friendly and made an exceptionally good check in and out service. The reception team have a very cute Labrador! :) Would I come again —- most definitely!!!!

離火車站和中心城區很近，可以走路去任何景點，付款時候是含稅總價，到店卻還是付了城市稅，后和攜程溝通才退還，這種還是需要酒店和攜程溝通好，不然就莫名其妙的多付錢了

Die Lage des Hotels ist sehr gut, man fährt von der Autobahn ab und muss nicht durch die ganze Stadt fahren. Bis zum Zentrum benötigt man zu Fuß in etwas 30 min. Öffis sind vor dem Hotel vorhanden. Parken ist am Wochenende gratis (Sa & So) Das Hotel an sich ist für den Preis ganz okay. Beim duschen rinnt jedoch das ganze Wasser in das Bad und auch das Waschbecken war eine Fehlkonstruktion. Die Einrichtung ist aber unserer Meinung nach geschmackvoll gewählt. Leider sind auch die Wände sehr dünn und man hört wirklich alles von den Zimmernachbarn durch. Das größte Manko war die Unfreundlichkeit der Rezeptionistin, diese war weder beim Check in noch bei der Abreise freundlich. Man hat sich überhaupt nicht willkommen gefühlt - schade ... ansonsten hätte es bestimmt eine bessere Bewertung gegeben.

La posizione è indubbiamente molto comoda al centro della città, si può parcheggiare a pagamento sulle strisce blu della zona oppure nel parcheggio sotterraneo del supermercato adiacente. La hall è grande e ci sono delle poltrone ed un TV a disposizione in attesa delle camere. Eravamo un gruppo di persone che avevano prenotato stanze singole, doppie e famigliari, concordando i prezzi prima del nostro arrivo, quindi capisco che fare le registrazioni per tutti coloro che sono arrivati quasi insieme il sabato mattina (qualcuno era arrivato il giorno prima) può essere farraginoso, però erano in due addetti alla Reception e non si andava avanti. Finalmente ci siamo fatti dare tutti il modulo da compilare e mentre andavano avanti con le singole registrazioni li abbiamo riconsegnati in pochi minuti. Le stanze per molti di noi non erano pronte (corretto, visto che devono essere a disposizione dalle ore 14,00) quindi abbiamo chiesto di lasciare i bagagli e siamo andati a pranzo e lì è partita un’altra vicenda surreale. Invece di prendere i talloncini per tutti i bagagli (circa una quindicina) ce li hanno consegnati uno alla volta dopo che, ancora uno alla volta, li hanno portati in una stanza off limits per noi. Una perdita di tempo infinita. Tutto con la massima gentilezza ed educazione. Parliamo delle stanze. Sono belle, luminose e grandi (poi su questo ne riparliamo), e grazie agli infissi di ultima generazione sono anche silenziose. Un fatto importante perché lì davanti il traffico è notevole la sera. La pulizia è esemplare, anche se la mattina della domenica, verso le 9, quando siamo usciti dalle stanze le signore delle pulizie avevano messo a terra davanti alle stanze che venivano lasciate uno strofinaccio a significare, immagino, che erano quelle dove cambiare tutta la biancheria. Insomma, non è bella da vedere questa distesa di strofinacci in un hotel a 4 stelle che vorrebbe essere elegante, sembra più la Pensione Mariuccia a Rimini. La colazione è abbondante per il salato, un po’ più ridotta per il dolce, ma davvero non manca nulla. Non capisco però come sia possibile che i filoni di pane siano a disposizione dei clienti senza l’avvertenza di usare un panno o dei guanti per prenderli e tagliare ognuno le fette: decisamente antigienico (poi siamo appena usciti dal Covid…). Però tutto quanto sopra è in effetti solo un suggerimento per migliorare un livello di servizio alto, ma con qualche sbavatura. La cosa davvero grave e che proprio non mi è piaciuta è stato il check-out che, prima che essere estremamente lento (un solo addetto inizialmente nonostante la lunga fila di clienti che se ne andavano dopo la colazione) è stato fatto applicando un prezzo superiore a quello concordato al momento della prenotazione. Alle mie rimostranze l’addetto si è giustificato affermando che la stanza che mi avevano assegnato era più grande della standard, ma io non l’avevo mai chiesta! È accaduto anche ad altre persone del nostro gruppo ed abbiamo chiesto di parlare

The hotel is beautiful, in a very good position, central but quiet with a public parking going directly to the hall and the rooms are super clean, the breakfast is good and with a lot of choice...so why only 3/5? Because the staff at the reception is completely useless and the wellness area had very restricted hours (from 5 to 9 p. m. only), they wrote due to the cost of energy, but if this is the reason, why the heating in the rooms was always so high? We had to turn it off and open the window during the day to breath, it should have been around 24-25 °C. If they kept it lower they could open the wellness area for more time, especially because there were a lot of people (60 rooms most or them booked) and it was difficult to use a 8 people jacuzzi and around 20 deck chairs if everybody go there at the same time. The problem with the reception staff totally useless happend twice: in the wellness area you shouldn't drink or eat (it's logical but I asked to be sure), I said there was a group of teenagers with beers and bottles in general (glass) but nobody came to check and say somehing: bringing glass near a swimming pool could be very dangerous if a bottle fall, but nobody cared. The other episode was with the restaurant: we asked at the reception for a reservation in any night of our stay (5 nights), but they say to ask directly to the restaurant without caring at all at our request. At the restaurant they were very rude and said they were fully booked any day any time without even checking, fortunately just around the corner there was another very good one and we went there twice, but usually if in the hotel there is a restaurant, the staff is much more helpful and there is always the possibility to try it if you are a guest of the hotel.

It was sooo disappointing! To think that you were arriving at a respectable accommodation to find that they did not even have bell service. We arrived with our luggage and there was no one to help with it, our car service fortunately helped out, and then it was further downward from there. Every single item of request was a disappointment! Everything was answered with ”we simply do not have people to do the required service!” Not something one wants to hear while on vacation, paying full fee for a supposedly established place to stay.

五星點贊，十分推薦！這是此次奧瑞之行最滿意的酒店之一。內部裝飾藝術感十足，大堂有很舒服的沙發，酒店設施都比較新！ 位置極其優越，與老城區“”一牆之隔”，走到黃金屋頂三分鐘。周邊好多餐廳和咖啡館。 我訂的三人房間，最最滿意三張牀都獨立分開，和一般歐洲酒店不太一樣，房間麪積也不小。 因斯布魯克，雪山環抱中的小城太美太有歡樂的氣氛了，一定會再來！