爾灣的2星級酒店

乾淨的房間，友好的員工，很棒的價格和美味的早餐，這是一個非常不錯的體驗。展示在筒倉大樓內壁上的歷史非常有趣，特別是對我丈夫而言。

I want to take a moment to applied this wonderful and almost hidden property here in Irvine California. My family and I have stayed at Hotel Irvine for the past five years during Fourth of July to keep our pets calm and relax. That is a lovely property (see my T.A. Review for our experience there as well...) and we were sad when we heard they were closed due to the health crisis that we hope will pass. When we arrived, we were greeted with authentic and happy staff members to check us in. This is always a great sign of a soon to be successful visit. We took care of the paperwork which took about one We arrived in the evening and we were greeted with big smiles from a very welcoming staff. Very wonderful first impression and it only took one or two minutes at the most to complete the paperwork and we were invited to our room. The room is clean and has the amenities for cooking with a stove, microwave, refrigerator, as well as dishes that made it seem like home right away. The bathroom was extremely clean and even we were treated with designer soap and shampoo that we never had it any other properties which might not seem like much, but it really is a nice touch to show that this organization invests in their guest’s stay. It is a unique time to travel in the world but my family and I just simply don’t really wear masks or anything like that because we are healthy and we stay out of public places for the most part. No one at the staff was pushing us to live or act a certain way, but they all had masks on and we’re very pleasant about what we have to do in this time. Just to clarify, we are not against wearing masks… We were just excited to leave our home and the fireworks behind and just walked in the building without them on because there were no signs to say otherwise. We were not met with any attitude to do anything different or so. We were just greeted with a warm welcome and the staff was pleasant at all hours of the day and night when we needed anything. There is an on-site laundry facility as well as generous snacks that one can pay for in a room that is adjacent to the wonderful gym that is accessible 24 hours a day and the staff will allow one or two members in the gym at a time. When a person finishes working out or training, they will close the gym until they clean it and make it welcoming for the next guest. This is a great touch and I used this wonderful gym that was more than accommodating. The reason why I am leaving this review is I’m still on the property and every time we go to walk our dogs outside, we meet a new staff member or just simply walked by someone we haven’t seen, and they are always smiling and checking on us and making us feel welcome. Any property can have the finest amenities and greatest location, all of these things are great… But this property has great people that take care of their guests and this is the best experience my family and I have invested in in our 10 years in California. We will

這是我一生中最可怕的經歷,就酒店業而言。我們搬出美國,在加州歐文市的Extended Stay America預訂了一個月。我們特意訂了一個房間,裏面有沙發牀,因爲我們想爲我的女兒提供一張摺疊沙發,而且我和我的丈夫在家工作,因此需要一個地方坐。第一天搬家時,我們發現拉出的沙發壞了,沒人能睡在上面,沒有提供餐具,熱盤子壞了,窗戶的屏幕上有個洞。我們聯繫了前台,這位女士說我們沒有空房,這是他們所有的房間。顯然我們不會去尋找一個住宿的地方,因爲最後一分鐘沒有空房。我們要求只能更換沙發,因爲沙發根本不能使用,他們說非常粗魯。他們甚至2周沒有給我們的熱盤子。一直以來,我們一直非常耐心地處理我們所有的問題。三個星期後,我們找到了一個住處,並決定搬出去。當我去通知他們我要搬出去,並拿到我們的最終賬單時,我非常友好地問她他們是否可以給一些折扣。前台的女士說,我們確實欠他們,因爲我們提前一週退房(他們的預訂率是每週,不是每月)。她說我們必須現在支付每日費率,因爲我們的費率是每月的,這完全是胡說八道,因爲我有他們的電子郵件明確說明每週費率。突然,這位經理不知從哪裏冒出來,開始對我大喊:“你們都想免費待在這兒”,“你們都免費待在這兒,你們都免費待在這兒”,“我免費給你們所有的東西”我一生中也聽說過,在加州奧蘭治縣這樣的地方。說真的!!!!!我付給他們3700美元讓他們住酒店--他以爲我那麼便宜還是破產,還是來這裏是爲了騙人,以至於我頭腦清醒時會說我想免費住?我多次打電話給他們的客戶服務投訴,沒有人回電話,並一直說有人會打電話。這樣的待遇是令人沮喪和失望的。我非常想進一步討論這個問題,因爲經理應該被解僱。我永遠不會向任何人推薦這個地方。有史以來最可怕的經歷。

酒店肯定完美 唯一不足就是早餐不是自助 雖然酒店顯示年份比較老 但是入住根本跟新的一樣 應該翻新過了 房間乾淨 也夠大 裝修也很北歐風 離約翰威恩機場大概10分鐘 橙縣的機場 酒店也有停車場 吃飯酒店有個餐廳，可以room charge 附近有餐廳叫water grill的地方，很好 也很貴 一個可以商務閑聊的地方，也是個可能艷遇的地方 很多美女，連服務員都是美女. 酒店四點才能check in, 提前的話需要30美金 第一次遇到，這個感覺不好 前台妹妹長的還可以，也性感，衹是態度貌似不太熱情的樣子

酒店很不錯 很大， 離機場十幾分鐘，離客戶十幾分鐘，我衹住一晚，附近有很多酒店 我們開了一個多小時去的聖 蓋博 ，華人區。 吃了Newport seafoods，味道不錯 ，那個螃蟹21🔪一磅，good，停車場35一晚 有點貴

房間裏有微波爐，微波爐邊上有水池可以接水喝。其他服務沒。

We stayed at Staybridge Suites in Irvine for 3 weeks when we moved into the area and it was everything we hoped for and more. The spacious rooms, full in-room kitchen, laundry room, pool, and other amenities all made our extended stay comfortable and pleasant. But the best part of our stay was the amazing staff that went above and beyond to solve any issue and make our stay even better. Jorge, Fara, Sandra, and all the other staff members - thank you for your hospitality and professionalism.

我們在這裡住了一晚。結帳很快，工作人員很友好，臉上掛著微笑。 房間很寬敞。床蓬鬆舒適。 浴室很乾淨，有中性白蛋白產品。 我們沒有免費早餐，但是準備點雞蛋和煎蛋捲是一大好處。和大多數酒店一樣，停車是收費的。

這家酒店有很多好評,但我們在這裏住了兩次,兩次都有糟糕的經歷。我們是全球化主義者,並使用積分預訂。我在網上預訂了凱悅應用程序,其中其他入住人的名字都添加到“注”。我當時和阿姨叔叔住在一起,而我丈夫和岳母住在另一家酒店,我們也有積分。當我的姑姑和叔叔來到我面前試圖登記入住時,前台的愛德華態度粗魯無禮,他指責他們撒謊,說他看不到電腦上的預訂記錄,並告訴他們,在筆記部分寫上自己的名字,其實毫無意義,因爲“任何人都可以侵入並添加名字”。他們還印有保留的打印本,所以很明顯他們應該被允許入住。我開車時試圖從車上打來電話,讓愛德華知道他們應該在預訂上,但他不會幫忙的,他說我不得不打電話給大約800個號碼,讓他們在預訂中增加他們的名字。嗯,我在交通中駕駛一輛出租汽車,所以這是不可能的!他覺得他故意讓我們的經歷因某種原因而變得不方便,這令人傷心和失望。如果他試圖盡他所能幫忙,但無法做到,這本來可以,但是他只是毫無必要地粗魯,毫無歉意,也願意做任何事來幫忙,這也是我寫這篇文章的原因,作爲一個試圖讓我的家人留在我的全球化主義者,我也感到尷尬和我一起住的房間。當我終於到達登記入住的時候,我的阿姨和叔叔坐在外面的路邊上,因爲他們說他們在大廳裏感覺不舒服,愛德華瞪着他們。我檢查了我們,愛德華仍然沒有道歉和粗魯。我們是通常被升級爲全球化主義者,但我們也沒有提供。房間至少很乾淨。此外,全球化主義者通常可以得到互補的停車位,但當我們退房時,停車收費。我嘗試撥打客服線,等待等待38分鐘後才被掛斷。我也嘗試通過應用程序使用現場客服聊天,但41分鐘後,沒有人上網。我終於直接到達了酒店,總經理特里或克里很粗魯,說除非預訂是“贖回”,否則收費是有效的。我不確定她的意思是什麼,但我已經完成了這家酒店。

因為離UCI近，開學季大多都是提前到達的學生和家長們。環境和出行都不錯，如果下次有需要，還會選擇這裏