伊斯坦堡Istoc Mall附近酒店

這個酒店的位置和服務都沒有任何可以挑剔的地方👍酒店大堂直麪博斯普魯斯海峽，風景絕美。房間面積寬敞，直通室外泳池。健身房24小時的，室內泳池温度恆温，有温泉池，還有免費的泳帽借用。房間內的洗漱用品品質一般，建議自帶牙膏、洗護用品。我們是一早的航班落地，早上8點多就到達酒店了，前台居然直接幫我們辦理了入住，按金100美金一晚，可刷卡或現金。自助早餐1400里拉一位。酒店距離多爾瑪巴赫切宮步行10分鐘距離。

伊斯坦布尔住宿的绝佳选择。喜欢这家酒店，干净，安静，位置很好。这里的员工是最好的。

I stayed 2 nights at this hotel for a business trip along with my wife. I found the hotel very neat and clean, located not more than 5 minutes to Taqsim Sq. Staff were so polite and friendly, trying to resolve our issues all the the time. The hotel will be much better if the offer the breakfast in future; but, they are very good when comparing the other hotel prices.

酒店環境和衛生狀況都不錯，房間很大，酒店不提供早餐；酒店位置也很好，周圍很多地方可以逛。停車非常不方便，聽前台安排停到附近的收費停車場，前台說200-300一晚上，實際收了500里拉一晚上；另外門口石子路拖行李箱也非常不方便。

首先我要說的是，現在這家飯店被稱為 DNZ TAXIM FERıDıYE Hotel。我透過Booking預訂了一間豪華房，住了三晚。抵達後，我們得到了另一間房間，與預訂時的描述和照片不符。我們返回給管理員並試圖解釋該號碼明顯不同。他找了我們的預訂很長時間，找到了，最後給了我們另一個號碼。它比照片上的更大，尺寸也相似，但外觀不符。同時，我們被告知沒有其他房間了。最後，我們不得不留在這個房間裡。然後我們開始更詳細地研究它，發現自己感到輕微的震驚。問題在於房間本身的狀況：門框被折斷，牆壁被刮得滿地都是，水槽鬆動，淋浴軟管磨損，水龍頭被人用榮譽的話固定著。水龍頭和風扇只是從牆上伸出來，浴室門口上方的所有東西都用水泥覆蓋，沒有任何修飾（所有東西都在照片中）。毛巾很髒，有口紅殘留和破洞。床單也有問題。住宿價格包含早餐，結果又和預訂時的照片不一樣。評論中還附有早餐的照片。最重要的是半個麵包。接待人員都是阿拉伯人，懂幾句英語，與他們溝通非常困難。好吧，最後是蛋糕上的櫻桃。我們決定在這裡住三晚實在受不了，住兩晚就離開。結果，當我們退房時，管理員取消了我們的預訂，並向預訂發送了據稱我們沒有出現的訊息。總的來說，他們只是在欺騙人！我不向任何人推薦這家酒店！

這是我第三次評價這家酒店(2015,2018年,2019年底)。至少可以說我的評價還是很滿意的。這間酒店離市中心(地鐵)的塔克西姆廣場兩步,去市中心遊覽(地鐵)吃飯,還乘坐公共汽車到兩個機場。這是一個小型的舒適酒店,部分管理“家庭”。房間不太大,但很乾淨,很舒適。價格在一年中波動,但質量/價格的比率仍然在約會。WLAN在樓宇裏都可以,運行得很好。改進的點是電視上可用的電台,也許是內在的早餐恢復...這兩點對我整體評價沒什麼改變。我最喜歡的酒店之一 Istanbul...

Myself and partner stayed for 4 nights. Before arrival, I received regular emails from the hotel and they told me they would be giving us a lovely room as I informed them it was our anniversary and we are excited to visit Istanbul. We arrived at the hotel quite later than expected due to our flights getting delayed. We were shown to our room and it looked nice, but I must admit I was expecting more. But it was clean and the view outside was beautiful. We could see all the landmarks and a lovely view of the Bosphorus. We went out to explore and came back to the hotel around 10 pm. We decided to have a drink in the lobby. The lady instructed us we must pay cash for our drinks. This seemed odd, but we paid in cash. When we took our drinks and sat down within 5 minutes later a couple paid for their wine, and the same lady had the card machine to take card payment. I called her over and she seemed reluctant to acknowledge me. After my persistence, she asked how could she help me. I asked why we were forced to pay in cash and those guests had just paid with a card. She walked away and the manager came over. I told him we were guests at their hotel and what had happened. He explained the machine wasn’t working when we wanted to pay, but it is working now so if we wanted to we can now pay by card. We didn’t bother to do this as I wanted to understand the reason. It did seem they wanted cash payment in case we did a runner…also strange how the machine suddenly worked 5 minutes later. It did annoy and upset us both as we didn’t believe the explanation. When we went up to our hotel room we noticed a bad smell. We didn’t notice this earlier, but my partner described it like a perm solution (Not pleasant at all). In the morning we called reception. Housekeeping came up and they were unable to speak English. They went into the bathroom and filled up the air spray dispenser. I called reception and was baffled that this was the fix. I explained that there is clearly a more underlying issue and that masking the smell will help, but not resolve the issue. The next day reception was very helpful and they moved us to a nicer room with a better view. However, no air freshener in the bathroom so this is not consistent in all rooms. This makes me think we were deliberately given a bad room, despite their promise of a lovely room for our anniversary. There were lots of positives though. Some of the staff are very polite and helpful. (not all of them. We found some to be quite rude to us) The staff on the front desk were always so friendly and nice. The staff during breakfast were also very friendly. Although they don’t all speak English I had some difficulties determining if there was meat in a specific food item. So if you have allergies there could be a slight risk here. Something I think the hotel needs to resolve. But the food during breakfast was fantastic. So many options and the food was always varied and fresh. The hotel itself

Impera 飯店位於一條非常安全且安靜的街道上，儘管它位於夜生活和娛樂場所的中心。早餐的介紹非常好，工作人員很細心而且友善。您可以獲得有關該地區的良好建議。他們有多種葡萄酒可供選擇，菜單上有美味的披薩和義大利麵。如果你想遠離塔克西姆的混亂，我強烈推薦它。我住的是標準間，這是一間城市飯店，建築風格非常時尚，整棟建築很有功夫和遠見，不能說房間很大，但很實用。我住的房間看不到風景，但也沒有覺得有什麼不妥，畢竟我不想為了風景而去不同的酒店支付高昂的價格。

This was most certainly the worst hotel I've stayed in till date. After reading poor reviews for many Istanbul hotels close to sultanahmet, i saw some good reviews for this and decided to book. On arrival, the front office manager on the reception desk couldn't find our reservations, this took at least 10mins for him to sort, which I wasn't too pleased with, especially as we'd been travelling for around 15hours and had got off an overnight flight with no sleep with my elderly mother with me, that, and he didn't as so much apologise. Oh well, I let it go and we made our way up to the room. The deluxe room I'd booked was *tiny*, there was just enough floor space to open one suitcase, take what you need, close it and put it away to be able to move past it. The bathroom was nice and spacious and clean too. I was about to hop into the shower when I pulled a towel off the rack.....brown poo stains were smeared over it. I was absolutely disgusted. I rang reception (the only number you can ring) and the front office manager said he'll send up housekeeping, yet again, not even a simple 'sorry'. I expressed how disgusted I was, I had only been in the hotel half an hour at this point! Housekeeping arrived shortly and replaced the towels. I had booked breakfast with our stay. The selection of food is very minimal. There were 2 waitresses who spent their time cleaning tables and stocking plates, guests were mainly ignored. Despite having paid for breakfast, you had to buy eggs and fresh juices. the only eggs available in the breakfast buffet were scrambled eggs and the juice was one I saw the waitress reconstituting from a powder and water. I've never stayed in a hotel where I've paid for breakfast and then been told I'd have to pay extra for certain items on the breakfast menu! Daylight robbery! I asked for an iron, which was sent up promptly. I rang down to enquire about the ironing board as there was nowhere to iron. The front office manager said ”Lady, you asked for an iron and you've got one now so what do you want!” I explained that i need a board to iron on, he said he'd see and call me back and angrily put the phone down. I didn't hear back for a few hours and needed clothes to go out in. So i had to use the bed as a make shift ironing board, not to mention the spits of hot water that burnt my hand in the process. Later in the day I rang for something else and also mentioned I didn't hear back about the ironing board- front office manager simply said he's been busy-no apology. He sent housekeeping to the room- a friendly lady who couldn't speak English and yet when i explained to her she understood and promptly brought me one. Be careful when ordering room service - the hotel don't actually make the food....they order takeout! I was told it would come in 20mins, I chased up 30mins later and was told 5mins, and then I chased up again and someone else who picked up laughed and said no it wouldn't be 5mins, it'll be another 20mins. By the time the f

肯定我在這裏訂的最好的酒店之一,不能給滿分5-rating的原因是無邊泳池邊上有很多鳥的**** 否則,房間、餐廳、游泳池服務、前台和禮賓部都在頂級。延遲退房被微笑批准。 唯一令人困擾的是:我要求一個安靜的房間,但有一個靠近酒店的網球場和一個重建場地。