伊斯坦堡LALEZAR APARTMANI附近酒店

A centrally located hotel, stylish, exceptionally clean and such friendly staff, I really felt at home here and even though I stayed only 4 days, I am so sad to leave as the staff who helped me - Menifer, Kerem and Efe Emre made me feel like a member of the family. I travel as part of my job and I have a lot of experience with hotels around the world, so take my advice and stop swiping and looking at different hotels - choose Dekalb!

優點： 酒店地理位置好，直麪博斯普魯斯海峽，下山過街便是新皇宮 酒店服務佳，安保完善，出租車進酒店需要檢查後備箱，入大堂需再次安檢。 房間空間足夠大，景觀好，隔音強，基本軟件硬件完美 健身房器械齊全，泳池水質很好 不足： 早餐相比於五星級品質酒店本身，略缺乏多樣性，食物並不讓人覺得美味，以冷盤、沙拉居多，不過這是整個土耳其酒店的共性 由於酒店的定位，必然相對旅遊熱點區域以及城市中心區域較遠，出行主要靠打車，步行需走過一個坡度很大的下山路，離公共交通站點較遠。

Myself and partner stayed for 4 nights. Before arrival, I received regular emails from the hotel and they told me they would be giving us a lovely room as I informed them it was our anniversary and we are excited to visit Istanbul. We arrived at the hotel quite later than expected due to our flights getting delayed. We were shown to our room and it looked nice, but I must admit I was expecting more. But it was clean and the view outside was beautiful. We could see all the landmarks and a lovely view of the Bosphorus. We went out to explore and came back to the hotel around 10 pm. We decided to have a drink in the lobby. The lady instructed us we must pay cash for our drinks. This seemed odd, but we paid in cash. When we took our drinks and sat down within 5 minutes later a couple paid for their wine, and the same lady had the card machine to take card payment. I called her over and she seemed reluctant to acknowledge me. After my persistence, she asked how could she help me. I asked why we were forced to pay in cash and those guests had just paid with a card. She walked away and the manager came over. I told him we were guests at their hotel and what had happened. He explained the machine wasn’t working when we wanted to pay, but it is working now so if we wanted to we can now pay by card. We didn’t bother to do this as I wanted to understand the reason. It did seem they wanted cash payment in case we did a runner…also strange how the machine suddenly worked 5 minutes later. It did annoy and upset us both as we didn’t believe the explanation. When we went up to our hotel room we noticed a bad smell. We didn’t notice this earlier, but my partner described it like a perm solution (Not pleasant at all). In the morning we called reception. Housekeeping came up and they were unable to speak English. They went into the bathroom and filled up the air spray dispenser. I called reception and was baffled that this was the fix. I explained that there is clearly a more underlying issue and that masking the smell will help, but not resolve the issue. The next day reception was very helpful and they moved us to a nicer room with a better view. However, no air freshener in the bathroom so this is not consistent in all rooms. This makes me think we were deliberately given a bad room, despite their promise of a lovely room for our anniversary. There were lots of positives though. Some of the staff are very polite and helpful. (not all of them. We found some to be quite rude to us) The staff on the front desk were always so friendly and nice. The staff during breakfast were also very friendly. Although they don’t all speak English I had some difficulties determining if there was meat in a specific food item. So if you have allergies there could be a slight risk here. Something I think the hotel needs to resolve. But the food during breakfast was fantastic. So many options and the food was always varied and fresh. The hotel itself

I stayed 2 nights at this hotel for a business trip along with my wife. I found the hotel very neat and clean, located not more than 5 minutes to Taqsim Sq. Staff were so polite and friendly, trying to resolve our issues all the the time. The hotel will be much better if the offer the breakfast in future; but, they are very good when comparing the other hotel prices.

酒店環境和衛生狀況都不錯，房間很大，酒店不提供早餐；酒店位置也很好，周圍很多地方可以逛。停車非常不方便，聽前台安排停到附近的收費停車場，前台說200-300一晚上，實際收了500里拉一晚上；另外門口石子路拖行李箱也非常不方便。

首先我要說的是，現在這家飯店被稱為 DNZ TAXIM FERıDıYE Hotel。我透過Booking預訂了一間豪華房，住了三晚。抵達後，我們得到了另一間房間，與預訂時的描述和照片不符。我們返回給管理員並試圖解釋該號碼明顯不同。他找了我們的預訂很長時間，找到了，最後給了我們另一個號碼。它比照片上的更大，尺寸也相似，但外觀不符。同時，我們被告知沒有其他房間了。最後，我們不得不留在這個房間裡。然後我們開始更詳細地研究它，發現自己感到輕微的震驚。問題在於房間本身的狀況：門框被折斷，牆壁被刮得滿地都是，水槽鬆動，淋浴軟管磨損，水龍頭被人用榮譽的話固定著。水龍頭和風扇只是從牆上伸出來，浴室門口上方的所有東西都用水泥覆蓋，沒有任何修飾（所有東西都在照片中）。毛巾很髒，有口紅殘留和破洞。床單也有問題。住宿價格包含早餐，結果又和預訂時的照片不一樣。評論中還附有早餐的照片。最重要的是半個麵包。接待人員都是阿拉伯人，懂幾句英語，與他們溝通非常困難。好吧，最後是蛋糕上的櫻桃。我們決定在這裡住三晚實在受不了，住兩晚就離開。結果，當我們退房時，管理員取消了我們的預訂，並向預訂發送了據稱我們沒有出現的訊息。總的來說，他們只是在欺騙人！我不向任何人推薦這家酒店！

Impera 飯店位於一條非常安全且安靜的街道上，儘管它位於夜生活和娛樂場所的中心。早餐的介紹非常好，工作人員很細心而且友善。您可以獲得有關該地區的良好建議。他們有多種葡萄酒可供選擇，菜單上有美味的披薩和義大利麵。如果你想遠離塔克西姆的混亂，我強烈推薦它。我住的是標準間，這是一間城市飯店，建築風格非常時尚，整棟建築很有功夫和遠見，不能說房間很大，但很實用。我住的房間看不到風景，但也沒有覺得有什麼不妥，畢竟我不想為了風景而去不同的酒店支付高昂的價格。

肯定我在這裏訂的最好的酒店之一,不能給滿分5-rating的原因是無邊泳池邊上有很多鳥的**** 否則,房間、餐廳、游泳池服務、前台和禮賓部都在頂級。延遲退房被微笑批准。 唯一令人困擾的是:我要求一個安靜的房間,但有一個靠近酒店的網球場和一個重建場地。

位置：酒店地處位置在機場和市中心的中間，但離市中心主要的景點不近，開車需半小時，伊斯坦堡經常堵車，不過附近有一家商場挺方便； 設施：基本符合五星級酒店標準； 環境：游泳池在主樓三層的房頂，水很清澈乾淨； 服務：沒有中文服務，但和前台簡單英語溝通還算順利。

酒店工作人員從一開始就非常友善和禮貌。我們很高興獲得升級，並對房間的大小印象深刻。 房間內的所有設施都維護得井井有條。然而，對清潔的一些關注正在消失。我們在電視和牆壁上發現了髒手印。然而，這一問題已透過客房服務得到糾正。 我們的套餐包含早餐，但食物的種類和品質不是很好。在我們住宿期間，有一次沒有地方可以坐，我們的盤子在我們吃完之前就被清理掉了。 該位置距離主要旅遊景點約 30 分鐘路程，距離伊斯坦堡購物中心 15 分鐘車程。這是一個很棒的購物中心，適合購物、娛樂和吃東西。步行 10 分鐘即可到達一個直銷購物中心，裡面有超市、快餐店和一些品牌商店。 總的來說，我對這家酒店非常滿意，並且會再次入住。