伊斯坦堡Malatya Alisveris Merkezi附近酒店

Although the front staff manager Furkan tried to help but some staff members should be dismissed. careless and not serious about their work. I have not been given the exact room booked saying it was not available but how come you confirm my reservation then!!?? Also too expensive for what it is! the breakfast is more expensive than Sofitel in Paris!! and still coffee is not included in the breakfast !! what a joke!!

Having family nearby, we have had the opportunity to stay at this hotel many times since it opened last year. Front desk sets the tone right from the get go, no matter how early you arrive. They are always willing to help. We appreciated Omer Bey’s help in finding a good room for us, which is not an easy task as we happen to be very particular. We start off our days with an amazing Turkish breakfast, including cooked-to-order gozleme. Everything you eat is as fresh as it gets. Great service by all team members, specifically Filiz Hanim and chef Yigithan Bey. We appreciate how they take feedback seriously and adjust to our needs. You won’t have to repeat your likes/dislikes everyday; they will get to know you and serve you accordingly with big smiles on their faces. Highly recommend booking an executive room to use the lounge where they serve delicious snacks throughout the day and and hot/cold dishes at night. Gym has top of the line equipment and great trainers, Ozge Hanim, Muhammet Bey and Emre Bey. Ozge Hanim at the spa is so sweet and helpful booking sessions. Previous years we tried staying at Sheraton, Hyatt, Polat, Radisson nearby but this JW Marriott blows all of them out of the water. We feel lucky to have such an amazing hotel with great staff near our family and look forward to many wonderful stays here.

What I didn’t like was almost everything. 1)Booked 2 rooms and asked for have them on the same floor. Wasn’t possible because the guy from reception told us the hotel was fully booked, which we doubt it 2)The rooms are NOT CLEAN!! not worth to have Mercure brand on the Main Street. I have taken pictures and will upload them. 3) Employee on the Thursday night reception was quite friendly. But all the others are not greeting any customer and looking mad. Be friendly folk, we paid for the service. 4) Got our first room and what happened: toilet flush doesn’t work, electricity from the room just gone. And they left the window open because someone smoked in the room but it still smells bad. After complaining 3 times same evening they decided to change the room. That was doable just for the last days. 5) someone asked bottle of water from the cleaning service. They just gave 1 bottle for a couple and asked money for the second bottle. Shame on you all from Mercure Bakirkoy. We will not choose this hotel any more.

非常棒，在海邊，距離生活鬧市區步行十來分鐘。酒店房間很大，辦公桌，小沙發，衣櫃全部有，很方便。早餐豐富，水果，麪包，牛奶，果汁，沙拉，雞蛋餅全部有，非常不錯。

畢竟是國際品牌連鎖酒店，服務水平到位，酒店設施齊全。酒店位置在海邊，風景不錯。但是酒店位置距離市中心和旅遊景點有些距離。自駕的推薦，我們來土這次主要是自駕辦事加購物，酒店舒適安靜相對更重要了，酒店入住體驗不錯。

非常舒服的酒店，在舊城區走一小段路到車站搭地鐵（約三站）就可以到景點區。酒店服務人員非常友善、安排我們面向海港的房間也很乾淨舒適。就是隔音需稍微加強，晚上我們睡了還可以聽到一群人在聊天。推薦！ （另外我個人覺得健身房開暖氣有點不專業，運動場所應該有舒適的溫度，尤其出風口就在跑步機上方，我差點熱到瘋掉）😂

非常幸運我們可以在土耳其伊斯坦堡入住萬達文華酒店，中國元素風在酒店無處不在，讓我們在海外有了賓至如歸、家的感覺，有點小確幸！酒店的員工非常熱情周到，特別感謝中方派駐的主管田經理，給予我們很多的幫助！酒店的風格高大上、精緻無比，我們住的是公寓式酒店，還提供廚房用品，可以自己煮東西，解決了很多生活上的困難！旁邊還有中國餐廳，非常便利！我非常喜歡萬達文華酒店！

I booked a Sea Side Deluxe Room at Mövenpick Marmara Sea but was disappointed to find it facing a construction site, with the sea only visible beyond the building. The front desk downgraded me to a Superior Room without refunding the price difference, which was surprising. I booked 10 nights across three rooms (719, 328, 920), yet only 2 nights were credited to my membership, denying me an upgrade. Room service was slow; a club sandwich ordered at 11:30 PM on 14/8/2024 arrived cold at 1 AM. The air conditioning was ineffective, and despite multiple reports, it wasn’t fixed. Additionally, the Turkish breakfast was minimal and not worth the high cost. Overall, the service did not meet expectations, especially considering the price.

我在等待分配的船時住了好幾天。住宿很好。食物很好。工作人員樂於助人,非常包容。房間很乾淨,如果你需要任何東西或想打掃房間,每天都會進行家政檢查。我會說到目前爲止我在伊斯坦布爾酒店住過的最好的住宿。

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