約翰內斯堡The English Reformed Church附近酒店

好非常好的。

環境非常不錯，裝修其實還可以，但是畢竟時間久了還是能看的出來，衛生狀況還可以吧，就是有一個沙發上的抱枕拉鏈壞了，加稅後兩千一晚的房間枕頭得用好的吧。服務很不錯，不管前代check in的時候討論押金的問題還是後來引導到房間都很溫和有禮，倒是很多人誇好吃的早餐，我覺得也就是及格吧，沒吃出有多好吃。

It was such a lovely stay. The location is perfect as there is so much to do within the ****** that you don’t have to travel far. It was an awesome experience, very lovely and friendly staff! I would highly recommend it. Oh, and the breakfast was great!

The bed was very comfortable. Food was delicious. Room service was excellent. The waiters were friendly especially Dodzo.He was almost occupied but was able to serve all his customers on time. The only thing that the hotel needs to improve is to always have jug of water than buying from the kitchen. i saw lot of guests coming with water from the shops.

位置近。30-45 mins from JNB airport, the location of Ferndale Mall.Room is definitely very small, ok for a stay as single, for couples it may challenge your marriage :-)空調、電視、桌子上有有限的頻道,爲什麼不把它放在牆上、結實的wifi、咖啡/茶、保險櫃底部。牀很舒服。最後,一家提供吸菸室的酒店,然而它需要擦洗,椅子應該被移除,它髒兮兮的,而且會騰出一些空間。沒有提供水!?浴室也很小,肥皂水分配器,水壓好,熱水充足。每天提供清潔和毛巾。早餐從6:30(週末早上7點)開始供應,選擇合理,新鮮美味。房舍保持良好,清潔。我發現工作人員非常友好和樂於助人,我住的很舒服。我仍在等待結賬小姐答應我的發票。

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

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