堪薩斯城Congregation Kol Ami附近酒店

當地比較好的酒店，因為是商務出差，疫情前就是一直住在這裏。 整體環境滿意，酒店服務也很周到，時隔幾年的再次光臨。

I enjoyed staying at the hotel. The hotel staff (Tasha and Davin in particular) were superb.

Very nice and price reasonable. Will definitely stay again when comes to KC again.

我們太驚訝了!非常好的酒店,比我們最近住過的更高等級的品牌好!乾淨,更新,美味的早餐。靠近競技場,方便勝出。房間很暗,牀不是最舒服(但乾淨是最重要的!),座位不多。一張桌椅,否則只是牀,小窗戶,但總體強烈推薦!工作人員很好。我會向公司推薦房間的行李架。是的,有一個大衣櫥,還有一個長長的櫃檯/長凳,可以把你的行李放在上面,但是浴室裏什麼也沒有。我們帶着孩子旅行,所以我不得不把包放在房間的中央,洗完澡後,我不得不走進房間去拿我的東西。我想如果我有東西可以把行李放在浴室外面就好了。不過,這些“投訴”都不會失去一個開端。

這是一家靠近Power＆Light District的最新精品酒店。帶休息區的豪華房非常完美，因為它可以讓您比普通房間更分散。浴室也配有最新的電器。代客泊車需要付費，但我們發現值得這樣做，因為它們始終可用，快速且高效。該位置很好，因為您也可以輕鬆步行到電源和照明區。

地下停車場停車很方便，結賬時和前台說一下，出車庫時就不收費了。酒店大堂還不錯，客房總的來說比較舊了，不過美國中部城市的酒店幾乎沒有不舊的。房間挺大，空調噪音很大，也沒有停的時候，一會兒吹冷風一會兒吹熱風，晚上基本睡不安穩。訂的是含早餐的客房，最後早餐卻依然要另外收費，也是醉了。前台接待人員素質參次不齊，有幾個女前台根本就是來混日子的，業務操作不熟練，態度也很一般。

現在幾乎每家21C酒店都住過(我還沒去過愛荷華州),總的五星都得到了一些更強的點和一些更弱的點。強烈:這次周圍的藝術品是尖銳的,發人深省的,有凝聚力的。餐廳和餐廳工作人員都很出色(Savoy,單獨點評)。他們的客房服務也很棒。21C的牀一直很舒服,我喜歡他們的洗漱產品。比較弱:前台工作人員是個混包。一般情況下,我樂於助人和友善,但在這裏受到的接待比其他地方要冷靜得多。家政服務。我100%理解我們仍然在與COVID以及經濟和勞工問題作鬥爭。我不知道以前誰有我的房間,但是座位區有幾塊小玻璃碎片,沙發後面有一雙內衣(我沒有碰,就離開了),不知怎麼的,我在牀罩上發現了一副乾的舊隱形眼鏡。請注意,房間一般都很乾淨,設備齊全,但是我提到的三件事都是相當大的事情。另外,如果我們不打算回到迷你吧(我對此很滿意),那麼房間裏可以有迷你冰箱嗎?我知道你想推銷客房服務,但我只想不要求一杯(太小)冰就能涼水或喝點涼的東西。會再呆一次。積極的東西遠遠超過消極的東西。小貼士:沒有代客泊車,但街對面有個車庫每晚收費10美元。

很棒。真的很乾淨,很安靜,牀超級舒服。唯一就是熱水不起作用,但沒關係:額外新鮮

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on