堪薩斯城Loved to Love Church of the Nazarene附近酒店

我們的整個住宿是完美的。優越的地理位置。非常舒適的牀。工作人員非常友好和樂於助人。我們一定會再次入住這裏,並向我們的朋友和家人推薦。

Not enough staff and no security presence and no response from chat or calling front desk. We had an issue that was completely ignored. I chatted on the app with the hotel directly while in our room around 1:00 am. Asking them if we were on a smoking floor as I couldn’t sleep because of the smoke smell for the last few hours which was *********. I didn’t get a response from the chat and then about 20 minutes later there was a loud continuous bang on our door. I Immediately called the front desk no answer so I chatted once again to see if they said something to a neighboring room and explained what happened. Again no response. So now we didn’t want to leave the room and we were both up now. The next day I woke up after only 4 hours with an allergic reaction to what ever was being smoked. I also checked my app to see we were on a nonsmoking floor. We get a response from the chat saying if there is anything further they could do. They never responded to our issues and were just ignoring us. Expressed our concern to the hotel in feedback and all they did was assure us a staff member would not say who complained. Highly doubt this since our door was the only one being banged on like someone had an issue with us. And your Staff never responded! We called chatted nothing. Felt like we couldn’t leave the room after the banging. They provided no assistance and after the feedback provided nothing else to us either.

非常滿意的一次入住，酒店剛裝修不久，距離union station大約5-10分鐘步行，從車站大門左拐再左拐，老遠就能看到，非常顯眼。前台在2樓，如果晚上太晚到達，需要按1樓大門外的對講機，讓前台開門。幾個前台都很熱情善談，不是超級大都市的酒店就是不一樣啊。早餐跟其它酒店類似，就是很多東西需要自己加熱，很有趣。前台還有一個小賣部，零食大大的有。我的房間是帶微波爐和大冰箱的。房間內的窗戶，需要先打開門口的電源總開關，才可以操作。臨走時讓前台幫我找的出租也很快到達，出租收費合理，很不錯。

Very nice and price reasonable. Will definitely stay again when comes to KC again.

我們太驚訝了!非常好的酒店,比我們最近住過的更高等級的品牌好!乾淨,更新,美味的早餐。靠近競技場,方便勝出。房間很暗,牀不是最舒服(但乾淨是最重要的!),座位不多。一張桌椅,否則只是牀,小窗戶,但總體強烈推薦!工作人員很好。我會向公司推薦房間的行李架。是的,有一個大衣櫥,還有一個長長的櫃檯/長凳,可以把你的行李放在上面,但是浴室裏什麼也沒有。我們帶着孩子旅行,所以我不得不把包放在房間的中央,洗完澡後,我不得不走進房間去拿我的東西。我想如果我有東西可以把行李放在浴室外面就好了。不過,這些“投訴”都不會失去一個開端。

我在堪薩斯城工作,我們的僱主使用公司住宿,並與一家不同的酒店簽訂合同。這個特別的夜晚,我們正常的酒店沒有任何房間可用,而公司住宿公司已經找到了這家假日酒店供我們住宿,因爲這家假日酒店還收取 Corporte Lodging 帳戶。這是一個非常好的酒店。這是一家三星級酒店,如果不是四星級酒店。我與員工互動的員工都很專業,非常友好。我忘了從我們正常的酒店搶走我的剃鬚工具。我問前台他們是否有什麼東西,他們做了。他們有牙刷、粘貼、除臭劑等。他們還有一個酒吧和餐館。房間安靜,裝飾精美。我很想在這家酒店工作,因爲它比我們住的地方好得多。

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

有一個不錯的住宿服務是壯觀的,如果需要什麼,那傢伙就在幫助我所有人的頂端,一切都很棒。一個不錯的房間