克拉科夫Centrum Serenada附近酒店

總的來說,這家酒店很棒!工作人員很友好,非常注重客戶。禮賓服務同樣出色,我想承認強尼。他定義了當禮賓意味着什麼。從餐館建議到處理機場轉賬的一切都是一流的。在一週的時間裏,他從未給我們一個糟糕的推薦。他還爲我們安排旅行!房間(有一張全牀的特權)與美國的房間一樣大,這對歐洲來說是意料之外的。牀很舒服,浴室/淋浴同樣大,很舒服。櫥櫃裏有一些小叮噹,但這是房間裏唯一的磨損跡象。這是我們第一次在克拉科夫,酒店使它成爲一個完美的住宿!位於市中心的中心地帶,步行5分鐘即可到達主廣場和餐飲/景點。如果您需要最後一分鐘購買,它也與商場隔街相望。如果您要去波蘭旅遊,這家酒店是必須的!。

喜歡這家酒店,離老廣場只有一箭之遙,位置非常好,前台接待的友好客戶服務非常樂於助人,房間非常寬敞,非常適合自己短暫停留,14歲的人在這裏停留了3次晚上,酒店提供的清潔度和非常高的標準印象深刻,早餐很好,每天早上11點供應,有一些適合每個人口味的東西,行李寄存也可以用於一天如果你有晚班機退房,在上午11點之前離開,所以再次非常方便。總體體驗非常好,強烈推薦,下次在克拉科夫時會回來。

最美妙的傳統酒店。奇妙的因爲它有其他酒店通過現代化而失去的魅力。更別說波萊拉需要更新,希望他們不要做任何事情來改變它的方式。房屋團隊前面非常友好熱情,房間很大,舒適,一塵不染。房間裏面有一個更新的淋浴房,再次一塵不染。自從我們上次來,他們改變了早餐廳安排。現在非常好,優惠全面,好吃,吃不太多很難!位置真的不能更好,離主廣場足夠近方便,但不被噪音和交通打擾。我不會選擇在克拉科夫的其他地方。我們會回來的!馬特

我們在克拉科夫的懷斯賓斯基酒店住了5晚。真的不能挑這個地方的毛病。我們在4樓有一個可愛的大房間,牀很舒服,他們給我們留下了免費的瓶水。酒店位置優越,靠近老城區,主要市場廣場,一個大商場和其他許多景點。工作人員都非常友好,自助早餐很好吃,有很多選擇。我們在酒店餐廳吃了幾次晚餐,食物很棒。酒店的酒吧裏備有波蘭伏特加,總的來說,我們度過了一段美好的時光,肯定會再呆在那裏!

This was booked as a xmas gift - 2 couples with some mobility challenges. Good location about 5/10 min walk to square - reception staff welcoming and helpful we changed our room to recently renovated room after having been booked into One of smaller rooms ( don’t book these unless used to hostel life ) - renovated room about same size as premier inn rooms have all you need really - ask for iron from reception. We were on 4th floor and granted had few drinks every night never heard trams nor were we woken by them. Note beds are low if you have mobility issues and dont use the lift if you’re claustrophobic as only really is big enough for 2 - no communal space but left luggage with reception in locked room. Its not our cup of tea tbh so wouldn’t return as prefer hotel but good value all rounder

I stayed here with my partner for 4 nights and had a wonderful stay. The hotel has great decor and was very clean. The room was nice and spacious and had a lovely clean bathroom. The staff were very friendly and helpful and did what they could to make our stay better. I would highly recommend and would definitely stay here again.

我們選擇這家酒店只是因爲離ICE Krakow很近,我們即將參加音樂會的場地。房間很基本,在小的一面,但除了冰箱,它有你需要的一切。只有兩個枕頭和兩個大毛巾...牀比較硬,但是,有些怎麼樣,挺舒服的。可以步行到瓦維爾城堡(就在河對面),老城區,卡齊米日,斯特拉多姆,電車站離酒店很近。是探索城市的很好的基地,即使火車站也在步行距離內,如果計劃一日遊出城。對我們來說,從南方來,開車很容易到達。停車是45PLN/night,但空間有限。我看到周圍有很多付費的公共停車場。

可愛的酒店,位置優越,滿足我們的需求。 乾淨、現代化的房間,浴室寬敞。 坐落在維斯圖拉河邊,提供理想的步行機會。主要的巴士站距離酒店步行2分鐘,當地超市距離5分鐘略多。 下次來克拉科夫時,我們還會很高興再次入住這裏

I arrived at the hotel around 10:00 pm after a long journey - I was greeted with information that the system was down and it was not possible to check me into the room I booked and that I had to wait in the bar area. Fortunately, the complications did not last long, otherwise it would be reasonable to offer at least a glass of water while waiting for the problem to be solved. However, this is a detail compared to the point: in the room I had no way to turn off the fan, which was so loud that I couldn't sleep. I reported the problem at the reception the next day and asked to turn off the fan - I received information that at the moment there is no such possibility, because the person responsible and able to do it is currently not at work. As a solution, I was offered earplugs, which are very uncomfortable for me to sleep in, but as they say ”better than nothing”. I was hoping for a shade of relaxation during my two-day stay, and as a result I left the hotel with a headache. Two nights of sleep deprivation, annoying ”humming” of the fan in the room and the inability to open the window = drama.

有史以來最好的酒店牀墊!尼斯,愉快的酒店,很好的房間和樂於助人的員工。但是我想把這個反饋獻給我們的女服務員阿格涅斯卡。她是一位明星!她非常注重顧客,很有禮貌,而且她必須是一個積極的聽衆,因爲她記得每一個細節。而且,她非常積極主動,並且意識到餐桌上的情況。當我做完手術後,她給了我們時間和空間,讓我們慢慢吃東西,而沒有對我們桌子進行這種不舒服的不斷檢查。她通過聽我的故事和關心來表現出強烈的精神。在我們那個餐廳裏,她建立起信任,而且很清楚,她讓我們感到非常受歡迎。她是頂級明星!⭐️Agnieszka,請,如果您想在馬耳他客戶關懷公司工作,請告訴我。我會張開雙臂歡迎您。謝謝你讓我們的夜晚更加明亮!