Guest User
Hilton 設施好。地點在選帝侯大街,是購物,搭車的方便之選。 有健身及Sauna 設施。早餐不錯,雖然算不上很豐富,但也足夠。我最喜歡他們可以自己揀選不同的茶葉,有茶隔,很不錯。
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每晚最低價格:HK$1,014
發佈於2025年1月6日
Lambert_
I stayed at the nhow Hotel Berlin with friends for 6 nights around New Year's. While there were some positive aspects, overall, the experience felt quite inconsistent for a 4-star hotel.
The positives:
- The room was clean, and the beds were comfortable.
- Soundproofing between the rooms was good.
- The staff was very friendly and welcoming.
However, there were numerous issues that detracted from the experience:
- Reservation Mix-Up: I had specifically requested two single beds instead of a double bed, but this was not reflected in the room assignment upon arrival.
- Missing Amenities: Basic items in a hotel like bathrobes and slippers were missing from the room, and we were told to order them via room service. Unfortunately, the app didn’t work, and no one at the reception answered the phone despite multiple attempts on different days.
- Light and Noise Issues: While the rooms were soundproofed well from other rooms, we could hear everything happening in the hallway. Additionally, there was a gap under the door, letting light from the corridor into the room at night, which made it impossible to have complete darkness.
- Wellness Area: The wellness area was underwhelming. There was no jacuzzi, only a sauna and a hammam, and the hammam was out of service. The gym locker room lights stopped working after a certain time, and towels were unavailable later in the day.
- Misleading Information: A brochure in the room mentioned that phone chargers were available via room service. However, we were told at the reception that these were no longer provided for free and had to be purchased for €20.
While the hotel wasn’t bad overall, these recurring small issues added up and left us feeling that the service didn’t meet the expectations for a 4-star establishment. It’s a shame because we did enjoy our stay to some extent, but the lack of attention to detail was disappointing.
If I return to Berlin, I won’t rule out staying here again, but I’ll definitely check other options first.
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每晚最低價格:HK$734
發佈於2025年6月14日
RPSM
We recently stayed at The Circus Hotel in Berlin, taking two rooms for a short family trip. The experience was, in many respects, excellent. The location is ideal—central, with easy access to public transport and within walking distance of a huge variety of restaurants and shops.
Service throughout was truly commendable. Staff were attentive, friendly, and helpful at every turn. The hotel bar is a genuine highlight—stylish, welcoming, and well-stocked. We especially appreciated the honesty bar and terrace upstairs, which made for a beautiful, relaxed afternoon during our stay.
Breakfast was another strong point, offering a good variety of quality options in a comfortable setting. The rooms themselves are well-sized, clean, and nicely appointed.
However, there’s a major issue that any traveller should be aware of: there is no real air conditioning. What’s provided is what I would describe as a comfort cooling system—more symbolic than functional. During our stay, temperatures hovered around 25 °C during the day and 18 °C at night, yet the rooms remained unpleasantly warm. Both rooms had fans, and the windows had to be opened to let in any real cool air. It’s quite clear that the hotel expects guests to rely on the fans, which is not acceptable given the climate realities of Berlin summers.
This significantly affected our comfort and sleep. For travel between late May and early October, I would strongly caution against booking unless you’re completely indifferent to room temperature.
It’s unfortunate, because in almost every other respect, The Circus Hotel is a real gem. I genuinely wanted to love it, and in cooler months, I very likely would. But the absence of proper climate control is a deal-breaker in warmer weather, and it’s clear the hotel is aware of the issue—hence the fans in every room.
Pros:
• Excellent location
• Superb service
• Great breakfast
• Fantastic bar and terrace
• Generous room size
Cons:
• No air conditioning—only a weak cooling system and fans
• Rooms become uncomfortably warm even in moderate summer temperatures
Conclusion:
A brilliant hotel during cooler seasons. But for summer stays, particularly with children or light sleepers, the lack of proper climate control unfortunately outweighs the many positives.
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每晚最低價格:HK$1,064
Guest User
三人房不错就是没有什么洗刷配件给客户也不是每天更換
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每晚最低價格:HK$776
Guest User
位置很方便,酒店樓下有超級市場及地鐵,餐廳等。
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每晚最低價格:HK$860
發佈於2025年7月6日|圓頂景雙床房
Angelinchina
我經常出差旅行,一年中有很多晚都住在飯店,但從未遇到像在柏林希爾頓酒店遇到的那種情況。
我在旅行前大約四個月預訂並支付了“雙床間,穹頂景觀”的費用。
在辦理入住時,飯店自動為我安排了一間既不是雙床間也不是穹頂景觀的房間(您可以在下面的照片中看到實際情況)。我兩次回到前台投訴,說這不是我預訂的房間,但酒店員工的態度極其惡劣,他們不讓我見經理,也沒有提供任何解決方案或補償,他們的答复僅僅是酒店客滿,他們無能為力。
這有很多不妥之處:首先,他們給我安排的房間只有一張床;其次,除了在房間裡加一張小折疊床之外,他們沒有提供任何其他解決方案;第三,他們不讓我見經理。
我非常失望,這種糟糕的體驗不應該出現在像希爾頓這樣的連鎖飯店。這起不幸事件毀了我的飯店住宿體驗。
我希望這篇評論能被希爾頓酒店的相關人員看到,並採取措施避免其他客人遭遇類似經歷。
此外,桑拿設施顯然不包含在房費內(這一點事先完全沒有提及),退房時我發現每次使用桑拿都需要付費。
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每晚最低價格:HK$1,071
Guest User
很近火車站的酒店,交通方便,去市中心也很快捷。鄰近有超級市場,十分方便。
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每晚最低價格:HK$548
發佈於2024年7月24日|標準雙床房
KathyGomez0615房間非常乾淨。該酒店位於市中心。步行即可到達購物中心和火車站。我們嘗試訂購客房服務,但沒有辦法做到,當我們打電話給前台時,他們基本上告訴我們只需在房間裡找菜單。我們只吃了一份早餐。除此之外,其他一切都很棒。
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每晚最低價格:HK$830
Guest User
附近交通條件較好,5分鐘有巴士站,10分鐘有s-ban和火車站,但是賓館內似乎沒有個人櫥櫃,物品需要存到前台。
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每晚最低價格:HK$109
發佈於2026年2月15日|高級雙人間
DavidMarquez就性價比而言,這家旅館絕對是無可挑剔的。唯一令人不滿意的是新推出的自助入住系統,以及下午3點前根本訂不到房間。另外,iPad電池一度沒電,導致一些客人無法辦理入住或不得不等待……但由於自助入住系統還在初期階段,所以我沒有把這一點考慮在內。因此,我給這家飯店非常非常好的評價。
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每晚最低價格:HK$534