萨里阿尔卡附近酒店

有獨立房間 儲物櫃 公共空間很大 乾淨 不過浴室只有兩格 有時要等。位置很好 樓下有巴士 附近有超市 步行街 包早餐8-12時

房間太完美了，早上起來拉開窗簾就是雪山，推開房門就是阿拉木圖。酒店晚上啥也沒有，但是房間設施很齊全，還有桑拿房，冬天可以ski in ski out。坐了40分鐘纜車上的山，提醒真的不要拉行李箱上山！

中亞五國加一起，住過的，感覺上，最好的，包括希爾頓或檔次更高的酒店，都沒有這家住着舒服，酒店裡一樓&四樓的同事都很友善，還會幫**作我看不懂的東西，他們讓我改變了對哈薩克斯坦的態度，很感謝Dami酒店所有的工作人員。

The hotel is new and clean. Although it is located in a residential area, getting to the city centre is actually quite quick. That said, Yandex Go or your own car is probably the most convenient way to get around. I also really appreciated the front office service. I arrived very late, at around 2:30am, and the staff waited up for me. They also offered to assist with my luggage both on arrival and again when I departed, which was a very nice touch. The room itself was comfortable, and I also appreciated having a handheld bidet spray next to the toilet. The bathroom layout was a little awkward — when opening the bathroom door, it would catch the bath mat and push it across the floor every time. I was surprised that there was no chair at all in the room, which is rather inconvenient even just for putting on shoes, sitting briefly, or using the desk. I stayed for two nights, but unfortunately no housekeeping was provided during my stay. I understand that unexpected staffing issues can happen, but I would have appreciated some proactive communication. At minimum, a quick note explaining the situation, fresh towels and bottled water could have been delivered to the room without having to ask, even if full housekeeping was not possible. Only when I contacted reception was the situation explained. Breakfast on my departure morning was also rather disappointing, possibly because there was a large group (relative to he size of the hotel) staying at the hotel. Food was slow to be replenished and there were no seats available. As I was in a hurry, I ended up taking just a muffin. There also seemed to be no hot water in the room that morning, although this had not been an issue previously, so it may have been related to unusually high demand at that time. Overall, the hotel has good potential: it is new, clean, reasonably convenient for reaching the city centre, and the front office staff were helpful and welcoming.

酒店前台態度良好，也可以為客人解決不同的問題。因為之前房間有問題，更為我們免費升級到更好的房間，也處理我們遇到的問題。

地理位置方便，可以走路到附近景點，早餐選擇有很多，職員亦很友善，他們嚴格遵守兩點check-in，如果早到可以寄存行李。

酒店位於市中，鄰近步行街及津科夫大教堂（Zenkov Cathedral）,不用乘車便可漫步街頭，欣賞美景。 地鐵站就在酒店旁不遠，只需步行五分鐘便到。

酒店位置好, 房間寬. 服務水平不符合聲明的要求. .節在噁心的狀態。 洗室裏有污水, 洗時沒有洗. 洗水管的頭在自己的重量下關閉,需要用手住它。 洗可以洗,但洗的門斷了,門斷了,門只是安裝在藍色隔離器🤦🏻的裏。 門是很困難的,但可以,而在洗器裏沒有壓力,洗體足夠,但洗頭髮是非常困難的。 房間沒有平滑板和,按要求送來,等待-20-30分鐘,平滑板遠不是第一個清新,在壓的金屬框架上拉着薄的通用,起來。 沒有鎖門(/鏈接),鎖上的開關不會阻止酒店員工進入房間,單獨的印象是從服務人員🤦🏻到房間走後醒來,第一晚就遇到了這個,然後掛上”不要打擾”牌。 如果早上你沒有打掃房間,不管出什麼原因,那一天沒有你的提醒,你就不會把房間打掃乾淨。

老酒店了位置中心設施也有更新 整體舒適感不錯

飯店位於舊城區中心地帶，出遊非常便利。房間乾淨整潔，地理位置優越，便利商店、咖啡館和酒吧都在步行範圍內。然而，房間內的5G訊號很弱，而且在我入住期間飯店的Wi-Fi也無法使用。總的來說，這是一家乾淨且位置便利的飯店，但網路連線確實有待改進。