蘭根法蘭克福機場美居酒店(Mercure Hotel Frankfurt Airport Langen)

Der Aufenthalt war rundum gut. Freundliches Personal und alles sauber. Die Möbel sind 80iger, also nachhaltig 😉. Das einzig „negative“ war für mich, dass es beim Frühstück nur einen Kaffeeautomaten gibt, wo man immer anstehen musste …

Wir sind immer wieder in diesem Hotel. Da wir die Tochter in Langen besuchen benötigen wir n ur Frühstück im Hotel. Das Frühstücksbüfett ist reichhaltig und gut.

Estuvo bien muy cómodo y limpio, bien situado, desayuno muy bueno

Hotel was nicely appointed. However, the lack of air conditioning was a big negative. It was an unusually hot day (about 35 degrees C) when we were there, so this would not be an issue most of the time. It would have been handy to have electrical outlets near the bed. The hotel restaurant is the only food option within walking distance. Restaurant hours are limited. Menu is a little limited and a little on the high-price side. Overall a good hotel. I would consider staying there again.

Good hotel but far from airport and city. Ok for winter stay as it is only equipped with heating For summer it is terrible even if you keep window open. I could not sleep whole night. Quickly changed my hotel. Environment is good service excellent.

Wir waren nur für eine Nacht da und dafür war es mehr als gut. Das Abendessen war sehr hochklassig. Mit dem Shuttle lief alles wunderbar. Wir haben den drei Tage vor der Ankunft bestellt und konnten beim einchecken sogar noch für den nächsten Tag den frheren Shuttle bestellen. Für eine Nacht, als Überbrückung sehr gut - für längeren Aufenthalt kann ich nicht sprechen

This hotel was a pleasant surprise. First of all it's close to the tram station which takes you to the city centre in about 30mins. We were in Frankfurt for a fair and all hotel in the centre were booked but it was relatively easy to get to this hotel. We didn't realise that there was a restaurant at the hotel as we would have eaten here. Area is very quiet. The rooms are comfortable and well equipped with pretty decor. Will definitely be back

I booked a double room with a baby crib in advance, I called around midday to confirm it and book the shuttle bus from the airport. The beds were way too soft and the pillows enormous, way too high to rest the head ergonomically, I didn't say anything because the worst problem was the staff: We had to wait outside with a baby until the shuttle bus arrived, 50 minutes late. I checked it twice with the hotel while waiting and they had no real explanation. When we arrived at the hotel and to our room, there was no baby crib in the room. The room phone didn't work, so we had to go to reception in person to ask for the crib. There wasn't really much going on in the lobby, they were 2 people at the reception and they weren't so busy. Nevertheless WE HAD TO GO THREE TIMES IN 40 MINUTES UNTIL WE GOT IT. They finally took a crib from another room in the same floor. Why the heck didn't they check it when we first told them about it? A room change would have solved it right away, but no chance. There weren't many people arriving at the moment; we really felt that the hotel staff wasn't even trying, that they didn't care at all, and not only for my wife and me, also for our 1 year old daughter. Finally, when we had to leave for the airport the following morning, the driver noticed that we were one person too many. The reception staff didn't count right and there was a group of people who had to wait for another ride.

Considering this is an airport hotel, reception staff was totally unsympathetic to our needs and we felt completely let down. Getting a taxi was complicated and the reception showed zero understanding toward our concerns of getting to our flight on time. Taxi was late and on arrival at the airport tried to charge us more than the tariff given by reception, refused to take card payment, and was unbelievably rude. Worse taxi to airport experience I've ever had.