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5星級

代頓南/購物中心萬怡酒店
3.9/590 評價

代頓南/購物中心萬怡酒店

邁阿密|距離市中心2.96km
The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

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商務出差

代頓南/購物中心萬怡酒店
3.9/590 評價

代頓南/購物中心萬怡酒店

邁阿密|距離市中心2.96km
The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

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包括早餐

代頓南/購物中心萬怡酒店
3.9/590 評價

代頓南/購物中心萬怡酒店

邁阿密|距離市中心2.96km
The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

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家庭出遊

代頓南/購物中心萬怡酒店
3.9/590 評價

代頓南/購物中心萬怡酒店

邁阿密|距離市中心2.96km
The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

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邁阿密著名景點附近的酒店

查看以下位於邁阿密熱門景點附近的酒店

Lyons Crossing

代頓南/購物中心萬怡酒店
3.9/590 評價

代頓南/購物中心萬怡酒店

邁阿密|距離Lyons Crossing0.92km
The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

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Wright B Flyer Inc.

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Dayton Mall

代頓南/購物中心萬怡酒店
3.9/590 評價

代頓南/購物中心萬怡酒店

邁阿密|距離Dayton Mall0.6km
The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

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Corners-At-The-Mall Shopping Center

代頓南/購物中心萬怡酒店
3.9/590 評價

代頓南/購物中心萬怡酒店

邁阿密|距離Corners-At-The-Mall Shopping Center0.76km
The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

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查看邁阿密酒店的住客評價

正在搜尋邁阿密的酒店?參考真實旅客的評價,獲得旅遊靈感。
代頓邁阿密堡希爾頓逸林酒店
3.8/5102 評價
這家酒店的一切都是關閉的。我們的物理鑰匙沒有工作,前台工作人員嚴重人手不足。食物區完全亂,髒盤子沒有收集,食物相當坦率 - 太可怕了。另外,我從來沒有得到鑽石食品信貸。獨立睡眠的特大牀套房不是私人的。雙門在房間和客廳之間不存在。沙發m/睡沙發的牀單和枕頭都放在樓下-我不得不去取回。前台人被淹沒了,所以花了一段時間。電梯離房間很遠。很奇怪。價格雖然很棒!所以我猜你得到你所付出的。
南代頓希爾頓歡朋酒店
4.2/5102 評價
On a positive note, the room at this Hampton Inn was totally updated and was the nicest Hampton we have ever been at. Everything was very comfortable ... bed, bedding, bathroom, etc. etc. and we loved the decor. We had booked this hotel a few days ahead of time, and upon reading the reviews, I noticed that the noise from I-75 was very loud in the rooms facing in that direction, so I had requested a room on the top floor and away from the busy highway, and felt that this would solve the problem. When we arrived at the hotel around 5, we were told that there were no King rooms left on the top floor, so that was fine. When we arrived at our room, we found that our room was facing and very close to I-75, regardless of our request a few days before. The noise went on all night long. I spoke to a nice lady the next morning at the front desk, and she said that just because we requested a certain room type and location, there is no guarantee that we will get it. As lovely as this hotel was, we probably would not stay there again unless we could be guaranteed a room away from I-75. There seemed to be a lot of places to eat around that area, so that is handy.
Homewood Suites by Hilton Dayton - South/Dayton Mall
4.2/556 評價
Great 3 day stay, quiet and comfortable. Internet was reliable and the room was much more spacious than I realized. Loved having the stove top and a full size fridge! ***MOST IMPORTANTLY*** In the rush to pack all of my equipment and gear for work, I forgot my personal $3000 camera hidden behind the bedroom TV. After arriving back in KY and realizing what had happened, I contacted the hotel. Thankfully, one of the house keepers had turned it into the GM. I forever grateful to the person that did the right thing with an item that had zero chance of being tracked down. The front desk receptionist who took my call was very helpful and I set up a day to pick up my item in place of having it shipped. In the end, I could not have had a better experience!
代頓南/購物中心萬怡酒店
3.9/590 評價
The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

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當地旅遊資訊

最高價格HK$2,938
最低價格HK$457
評價數量433
酒店數量13
平均價格(平日)HK$1,054
平均價格(週末)HK$1,350