莫納斯提爾Salma centre附近酒店

From Friday to Sunday, many local Arabs arrive and leave behind a lot of dirt, but on other days everything is clean and nice. The food is tasty, but the staff is unfriendly and doesn’t care about you. The animation is terrible. Animator Skinny was running around the hotel at the end of his shift, yelling that his work was finally over and he could go to his room. The animators drink cocktails with the tourists. They smoke around the children while playing or dancing with them. The shows are performed by the animators themselves, and they are not interesting. Don’t expect the same level of service you’d find in Turkey or Egypt. The music is not very modern; it’s either slow or remixes of old songs. The rooms are cleaned decently, but money and other things get stolen. I personally had $100 stolen, and I’ve heard similar stories from others. Information for Ukrainians - there are no russians here, people only speak English, French, and Arabic, so if you don’t know any of these languages, you’ll have a hard time communicating with the staff and solving any problems that may arise. If you’re coming to explore a new country, I’d recommend this place, but if you’re coming for a beach vacation, this hotel—or perhaps even this country—isn’t the best choice.

My recent stay at this hotel was unfortunately a mixed experience, with several areas needing significant improvement. Check-in Experience: We arrived at the hotel around 1 pm and were informed that our room would be ready by 2 pm. While we understood that delays can happen due to cleaning and late check-outs, it wasn't until 2:30 pm that we were finally given access. The wait at the reception was also less than ideal, with only one or two receptionists available to serve a large number of guests. The lack of organization in the line caused further frustration, and I believe the hotel should have had someone managing the queue to streamline the process. Room and Cleanliness: Upon finally entering our room at 3 pm, we were disappointed to find that it hadn't been cleaned yet. We had to store our luggage in the room and return later to find it cleaned. The towel situation was particularly frustrating. We were provided with only three towels for three people, which is far below the standard two towels per person that most hotels offer. To make matters worse, the towels were not replaced daily, and on one occasion, we received small hand towels that smelled bad. On another day, no towels were replaced at all. This lack of proper towel service was a significant issue during our stay. Facilities: The hotel features two pools, one of which is a smaller, quieter pool that we found enjoyable. However, the larger pool, divided by a staircase, was consistently overcrowded, making it difficult to enjoy. The beach was also a letdown, with dirty water and no sandy shore. Dining Experience: The restaurant's food was average at best. On several occasions, we struggled to find a table, and when we did, the tables were often dirty, with no utensils or water provided. The staff appeared to prioritize foreign guests over Tunisian ones, which was disappointing. Additionally, it was disheartening to see some guests taking excessive amounts of food, but this was more of a reflection on the guests than the hotel. Bars and Lounge Areas: One of the most disappointing aspects of our stay was the condition of the bars and lounge areas. The floors in the bars were consistently dirty, and it seemed as though they were not being cleaned regularly. This lack of cleanliness extended to the tables and chairs, which often had leftover crumbs, sticky surfaces, and spills that hadn't been wiped up. The chairs were a particular issue; they seemed to soak up water, likely from guests who were wet from the pool, making it uncomfortable to sit down. On several occasions, we even noticed that some of the chairs appeared to have been soiled by children, adding to the unpleasantness. This overall lack of cleanliness in the bars created an unsanitary and unwelcoming environment, which significantly detracted from our ability to relax and enjoy our time at the hotel. Service and Hospitality: The hotel staff's hospitality left much to be desired. We encountered issues with the animation

我預定了三天在蘇的訓練 阿杜爾薩米先生 我接待了我 好像是他的家人 他給我所有的信息 關於旁邊的餐廳 我需要藥房我需要一個好的醫生來治療我的 我很有幫助 我不知道怎麼謝謝 老闆薩米先生很善良 很有用 別忘了傳統的設計和建築突尼斯很美。早餐是經典的,用傳統的餐具服務得很好。非常感謝您的。❣️

Definitely not a 5* but can’t fault it too much, the hotel was clean, staff were all friendly and welcoming - especially bar/ waiting on staff. Animation team were absolutely brilliant with us the whole time we were there. Always very cheerful and fun doing pool activities and getting involved with the guests. Only 1 problem with the staff was the guy who took our luggage of us, seemingly can’t of give him a good enough tip for then on he was rude towards us spoke to everyone else but not to us even when spoken too. Which was a shame because tips shouldn’t determine how you should treat someone. Bed & pillows were very comfy, the room was a good size plenty of space. We had a view facing the beach which was a nice view especially watching the sunrise in the morning - only problem was the noise at night time was very noisy especially on weekends could do with some better doors to block the noise the out. The handle to our balcony door was broken. Food was good, lots of different choices but was same throughout all week apart from Saturday, got a little sick of eating the same things. Puddings were great. Good location for the hotel, beach right opposite the hotel, lots of shops and restaurants close by within walking distance everyone even in the shops were welcoming and friendly. Pool area was good a nice big pool and big selection of sun lounges ( you have to go early to get a decent sun lounger) chilled music played throughout the day in pool area which was nice and relaxing. Lots of shade for when you get too warm in the sun. Although we didn’t have housekeeping in our room they were more than happy to help when we needed. Very friendly always got a good morning and good afternoon of them.

我們和同事一起去過週末,由於人多,前台經理和我們的辦公室經理提前執行了行政手續,這意味着入住超級快,微笑。房間是寬敞,海景一流,設備齊全。然後我們在酒店海灘上組織了團隊建設,維護得很好。然後我們去餐廳吃飯,稍稍等待進去,然後我們自己吃了相當多的肉類自助餐,但沒有魚或海鮮(除非我錯過了看台)。服務是正確的,我不得不要求葡萄酒陪伴,很快就得到了服務。牀上用品舒適,枕頭選擇,睡覺前必須考慮打開空調,因爲清晨,氣溫迅速上升,太陽很強烈。早餐是正確的,我欣賞的是有真正的奶酪和黃油,另一方面,我本來希望看到培根和冷切和堅果。游泳池是大而乾淨,毛巾稍稍等待。總的來說,我一定會和家人重複一次愉快的體驗。

蘇塞呆一晚，酒店定在了這裏，算是Port el Kantaoui的區域範圍吧～ ☘️這個港口有很多私人遊艇停放，也可以租用，聽當地人介紹説看天氣，有時候3歐元/小時或者一天300第納爾當地幣就可以搞船出海玩兒 ⛳️據説這裡有很好的高爾夫球場，山地和海邊的都有，高爾夫愛好者也很多會來這兒，也有歐洲中東等巡迴賽這兒舉辦^_^ 🎾度假村本身有10+個網球場，大堂離海邊大概500米 🍷可以選擇一價全含，早中晚餐+酒全包，所以這裏永遠熙熙攘攘，適合喜歡熱鬧的人們