I and my husband had a very nice stay in this hotel for about 5 nights. The breakfast was amazing, and the kitchen was serviced by great staff, especially Mariam and her colleague (sorry but I forgot his name) who greeted us every morning with a warm smile 😊… However, we had a small problem with the selected room upon arrival (supposed to be our standard room with a terrace). They checked us in in a very small room with a French balcony (which is basically just a window), and it was totally unacceptable for us. When we questioned the room selected for us, they showed us another room with a small balcony and facing the construction area in the back of the hotel. They advised that the superior room with a terrace and city view is occupied and we have to pay extra amount to have one with city view and a decent balcony instead. We had no option but to pay and stay! We are not sure who is playing the game of providing the wrong information about the hotel rooms here, the hotel’s staff or Agoda?! Perhaps both. Other than that, the stay was great. We were able to locate nearby groceries and restaurants to dine in for lunch or dinner (as the hotel provided only breakfast).
The hotel, food and service was just ok. Though it's mentioned that it's five star property, the facilities don't match any five star standards. Only good thing was that the room was very spacious. Recommend this hotel for a short stay only.
Хороший и приветливый администратор.
Местоположение не плохое.
Вид с крыши отличный, можно поужинать.
Завтрак не понравился - дешёвые продукты, сок какое-то пойло, вместо масла маргарин, сыра твердого не было. Кофе из машины за отдельную плату.
Также было ощущение, что постель не очень чистая. Плохая косметика в ванной и ее минимальное количество (только гель для душа).
Simply Great! Right from the booking stage, check-in, stay in the impeccable apartment, superb n amicable team to a warm send off, a splendid unforgettable experience indeed !! Wrote an email to hotel requesting to book for 8 nights, got reservation confirmation instantly by Mr. Kakhaber Devdariani, Manager Front Office and indeed was a delight meeting at check-in time, affable personality ! O rest of all the team members, very pleasant, welcoming and superb in giving suggestions for things to do in the country. To name a few - Khatia, Sofia, Aram, Sandro, Stephen, David & Lada, you are all doing a great job definitely !! Hats off !! O yes, reminds me an incident which was overwhelming and unforgettable, one evening on our return, Ms. Khatia noticed that my wife was not well and asked if any assistance required. My wife had bruises on arm as she had accidentally fallen whilst walking, instantly she was made to sit and first aid given with a collegue, this human concern touched our hearts 💕 The apartment felt like home, housekeeping was generous with supplies, had an eye for detail, what a feeling ! Excellent peace n quiet, right at the heart of Tbilisi, we were actually happy that its few steps away from the noisy main road !!
訪訪客Планируя остановиться на несколько дней в Тбилиси, мы выбрали этот отель. Бронировали два номера. Наш рейс прилетел в 4 часа утра, но не смотря на это, в отеле нас ждали - менеджер и местные котики. Нам предложили комнаты на выбор. Больше всего понравились комнаты на 3 этаже, они просторнее и светлее. Только учтите, лифта нет и на третий этаж ведет небольшая деревянная лестница. Вида из окна особо не ждите, все вокруг довольно плотно застроено. Отель находится в тихом переулке, но очень близко ко многим достопримечательностям и кафе. У ребят есть уютная уличная веранда, видимо летом там проходят завтраки. В комнатах не было холодильника, телевизора, чайника (если это важно для кого-то), но нам и не нужно было. Кстати, чай можно было попить в любое время на кухне. Кровати удобные, радовало наличие тапочек. Горячая вода есть, проблем не было. Было очень тепло в комнате и мы приоткрывали окно, иначе душно. Для уборки нужно повесить табличку с просьбой убраться. Завтраки: вкусно, по-домашнему, стол был накрыт к нашему приходу. Были оладьи, два салата, тосты, йогурты, сыр, варенья, сок, чай, кофе, яблоки, конфетки. Wifi хороший.