尋找第比利斯的4星級酒店

我有一個不可思議的住宿在Shota@Rustaveli精品酒店作爲一個單獨的旅行者混合工作和休閒。位置完美 - 位於第比利斯市中心,距離第比利斯歌劇院和芭蕾舞劇院以及格魯吉亞國家博物館只有幾步之遙,使其成爲探索城市的理想場所。房間設施齊全,配有舒適的辦公桌,非常適合完成工作。服務非常出色,細心友好的工作人員讓我感到賓至如歸。這家酒店各方面都超出了我的期望,我強烈推薦給任何訪問第比利斯的人!

我在sandali metheki的經歷太棒了,早餐味道太棒,工作人員非常樂於助人,非常nice,具有一流的專業精神🥰,酒店位置非常方便到城市的不同地區。謝謝sandali metheki,一定會再次光臨。👍👍

房間總起來説還是很乾凈☺️但是什麼東西都沒有。連餐巾紙也沒有。基本沒有服務。那他們微波爐熱個東西和我説沒有這個服務。離老城因為有點遠。不會再住了

酒店的設施和衞生情況是非常棒的，和全世界所有美居一樣，有一種法式的高貴感。 但是前台服務人員的表情和工作態度……衹能説非常非常一般（不是一名，是全部）。至少我在格魯吉亞住的其他三四家酒店，沒見到過其他冷漠的臉。如果這是你們對待所有顧客工作態度，那我沒有任何意見，畢竟也沒有非常令人不適。但希望你們不是衹針對東亞面孔擺出這樣的臉色。

機場377換371，下車的公交站對面就是酒店；去機場是酒店門口540換377到底就是。出酒店往左就是硫磺浴所在，再走一段就通往自由廣場等熱門地區了，坐纜車衹要走過對面的橋。交通很方便，除了坐地鐵——第比利斯的公交站一般都有顯示牌，顯示這到站的每一路車還有幾分鐘到達。 前台姑娘很熱情。大堂布置很温馨，有家庭的感覺。 房間大，兩面大窗，斜對馬路，正對旁邊建築。開窗有點吵，但窗的隔音不錯。 除了床、衣櫥、寫字枱、食品櫃外，還有床尾凳子、沙發椅、小茶几、落地衣架，放箱子的架子很長，我們兩個行李箱都放上去了。最讓人驚喜的是，小冰箱裏的水、好幾種飲料都是免費的。 衞生間很大，可惜水壓有點小。 一樓酒店自己的牛排店，旁邊餐館林立。 打掃衞生及時。

酒店本身很喜歡。但是我們的預訂不愉快,我們訂了一套房型(32平方米的豪華房,有個獨立的休息區,有懸掛的,桌子和椅子,我們被安置在另一個房間,完全不適合,我們預訂時看到的,房間,牀,櫃子,桌子等等(見照片)。在給辦公桌時,我們回答說所有房間都忙着,承認錯誤,但無法進入我們選擇的房間。

酒店房間位置也還可以。但酒店的床是很軟的那種，不適合有腰痛的住。我們入住的當天，隔壁半夜開 party，10 個人左右大呼小叫的喝酒，真是很吵。我們和酒店都跟他們協商幾次才得到解決。導致沒有睡好覺。原本定的三天的入住，我們住了一天就協商退掉另外兩天。酒店衹同意了退一天，另一個不給退。酒店吵鬧導致沒有休息好不是我們的問題，酒店沒有補償就算了，還不給退，有些過分。

入住期間開始的糟糕體驗。我們預訂了2個成人和2個孩子,但酒店管理層告知預訂是2個成人和1個孩子,要求我們爲第二個孩子支付額外費用!!! 我們不得不付錢,否則他們本來可以取消預訂的。

地處老城區，鬧中取靜。門口就有飯店，幾步路的距離超市、小吃店一應俱全。酒店早餐比較豐盛，格魯吉亞菜偏鹹偏硬，可能不太對中國人（尤其是江浙滬地區）的口。酒店配有室內外兩個游泳池，但水温偏低，建議太陽西下後至室外泳池游泳。地下停車場不大，市區內道路偏窄，交通擁堵。酒店房間寬敞整潔，設施齊全，也可以額外要到一次性用品。

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.