提供 Spa 服務的第比利斯酒店

第比利斯最好的酒店，在第比利斯住了好幾間酒店，這家無疑是最頂的。服務無可挑剔，Elene和Tamta貼心安排了最好的房間，並做了非常棒的佈置，為我們的旅程大隊長增色。停車也方便，這在實在是太温暖了，這在第比利斯是非常難得的，下次來絕對繼續選擇這裏！硬件很棒，沒有任何缺點。

首先非常感謝前台小哥和酒店的經理！！！雖然我忘記問你們名字了，但是很感謝，因為我在街上停車app註冊問題不成功，酒店經理還特地用她的郵箱幫我註冊，解決了我一個很大的問題。 酒店本身是個老樓，相當的漂亮，我認為也很好找，在一條主街一拐彎就到。 房間內部也是細節滿滿，從電視可以看Netflix到提供的茶包礦泉水，以及贈送的小零食，我認為是我在格魯吉亞住的最舒服的一個晚上。 早餐也是很不錯，可以自己挑選，餐廳相當漂亮，總之就是很出片。 有機會來格魯吉亞我還會再來的。

地理位置優越，早餐美味，景色迷人！ ！ 泳池有點令人失望。 地理位置優越，方便探索週邊地區。 強烈推薦。附近的8000 Vintage很划算。

Sehr gepflegtes und mit dem Stil der Filmszenen durchgestyltes Hotel. Mitarbeiter alle hilfsbereit und freundlich, den Küchenchef kann man sehr lobend erwähnen, er hat uns als deutsche Gäste bemerkt und ist mit uns auf Deutsch ins Gespräch gekommen, da er 3 Jahre in Deutschland Koch gelernt hat. Tolle Empfehlungen und dann noch einen hausgemachten Eiersalat dazu, einfach pure Herzlichkeit.

酒店位置絕佳，出行非常方便，前台態度很好，給我們延遲了退房。房間很大，看出去景色很美，酒店有游泳池、健身房、咖啡吧等，最喜歡的是早餐，太豐盛啦，推薦推薦！

地段很好哈，周邊也很好逛。房間很大，也很安靜。價格也合適，前台比較有愛，會慢慢説英語，感受到很關懷客人的。比其他酒店冷漠的前台，嘰裏咕嚕一頓含糊不清，好了一百倍呢。而且前台是絕世大美女。 我在格魯吉亞住的四家酒店中，房間最好。地段不錯的，服務是最好的。

Location is great, however if you wish to use outdoor spa and winning pool note that it's seasonal, no information during the booking or on hotel website, kids were sad

10/10酒店優秀的服務和完美的早餐。我們早晨到,除了邀請我們第一次早餐,他們給我們準備了第一間房間,可以很快進來。大家都很有用;如果我回到蒂比西,我會預訂同一酒店。還有屋頂可以給你喝一杯極好的酒!

房間可以 但是入住時出了問題 前台始終説我沒提前付錢 搞了兩個小時才解決

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.