提供 Spa 服務的第比利斯酒店

第二次住這裏，地點非常好，就在自由廣場旁邊，離河邊和古城也近，房間非常好。 就是一點不足，我們兩人行，定了 2 個一樣的房間， 一間有 2 份早餐，另外一個房間就沒有早餐，這樣會省錢一些，結果酒店説這個房間衹有一個人住，就衹能有一份早餐，另外一個房間的人就付了三天的早餐，估計是數學問題還是什麼。但酒店同時又允許一間房間晚上 7 點退房，這種也是替我們着想。

機場377換371，下車的公交站對面就是酒店；去機場是酒店門口540換377到底就是。出酒店往左就是硫磺浴所在，再走一段就通往自由廣場等熱門地區了，坐纜車衹要走過對面的橋。交通很方便，除了坐地鐵——第比利斯的公交站一般都有顯示牌，顯示這到站的每一路車還有幾分鐘到達。 前台姑娘很熱情。大堂布置很温馨，有家庭的感覺。 房間大，兩面大窗，斜對馬路，正對旁邊建築。開窗有點吵，但窗的隔音不錯。 除了床、衣櫥、寫字枱、食品櫃外，還有床尾凳子、沙發椅、小茶几、落地衣架，放箱子的架子很長，我們兩個行李箱都放上去了。最讓人驚喜的是，小冰箱裏的水、好幾種飲料都是免費的。 衞生間很大，可惜水壓有點小。 一樓酒店自己的牛排店，旁邊餐館林立。 打掃衞生及時。

地理位置優越，早餐美味，景色迷人！ ！ 泳池有點令人失望。 地理位置優越，方便探索週邊地區。 強烈推薦。附近的8000 Vintage很划算。

總體來說，這家酒店非常好。我們房間的地板和門上有一些痕跡，可能是灰塵或機械碰撞造成的。但這是我唯一覺得不太滿意的地方。除此之外，床墊很舒服，枕頭也很舒服，水管運作正常，房間本身也很舒適。我特別喜歡水療中心：土耳其浴、桑拿、游泳池和按摩浴缸——我們每天晚上都會去體驗。早餐種類豐富，味道也很棒。兩位廚師俄語說得很好，而且做的炒蛋非常美味。步行到歐洲廣場只需15分鐘，到自由廣場只需35-40分鐘。

在主幹道上，新開的設計酒店，非常漂亮，服務也不錯，早到了給提前入住，出行吃飯非常方便，主要是帶行李方便不用走那些小路

Location is great, however if you wish to use outdoor spa and winning pool note that it's seasonal, no information during the booking or on hotel website, kids were sad

飯店很棒，員工也很熱情。我到房間前在前台待了半小時，和工作人員商量第二天的行程，他們非常熱心。之後我上樓換了衣服，終於可以好好休息了。沒多久，他們又讓我下樓去付洗衣費並取走我的衣物（我之前打電話預約了加急服務）。我當時非常疲憊，身體也不舒服，所以我反覆問了三、四遍能不能破例把衣服送到樓上。他們拒絕了，說酒店規定所有款項都必須在前台支付，這對於一家如此高檔的酒店來說簡直是荒謬的規定。諷刺的是，當晚我們點了餐送到房間，他們卻把刷卡機搬到樓上，當場就收了款。我本來打算重新預訂這家酒店，但因為這項不方便且前後矛盾的規定，我最終放棄了。

位置超讚的一家酒店，出門漫步即可前往第比利斯90%以上景點，過路就是地鐵站，出行方便。從西格納吉返回第二次入住，早起前往亞美尼亞埃裏温的國際巴士站，前台服務生熱情的幫助打車，感覺十分貼心温暖，在此表示感謝！

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.

房間可以 但是入住時出了問題 前台始終説我沒提前付錢 搞了兩個小時才解決