提供 Spa 服務的第比利斯酒店

機場377換371，下車的公交站對面就是酒店；去機場是酒店門口540換377到底就是。出酒店往左就是硫磺浴所在，再走一段就通往自由廣場等熱門地區了，坐纜車衹要走過對面的橋。交通很方便，除了坐地鐵——第比利斯的公交站一般都有顯示牌，顯示這到站的每一路車還有幾分鐘到達。 前台姑娘很熱情。大堂布置很温馨，有家庭的感覺。 房間大，兩面大窗，斜對馬路，正對旁邊建築。開窗有點吵，但窗的隔音不錯。 除了床、衣櫥、寫字枱、食品櫃外，還有床尾凳子、沙發椅、小茶几、落地衣架，放箱子的架子很長，我們兩個行李箱都放上去了。最讓人驚喜的是，小冰箱裏的水、好幾種飲料都是免費的。 衞生間很大，可惜水壓有點小。 一樓酒店自己的牛排店，旁邊餐館林立。 打掃衞生及時。

說實話，比奧利度假村是我住過的最美麗、最寧靜、最奢華的地方之一。這裡的一切都超出了我的預期，我可以肯定地說，每次來格魯吉亞，這裡都將是我的首選。 這裡的氛圍無比放鬆，景色令人嘆為觀止，小木屋美麗舒適，設施齊全。從電器和設施到度假村整體的環保概念，每個細節都經過精心設計。 員工都非常棒——總是熱情友善、笑容滿面、樂於助人。食物美味可口，我尤其喜歡度假村內與大自然融為一體的氛圍。這裡甚至還有可愛的動物，包括羊駝和美麗的鳥類，這讓整個體驗更加獨特和特別。 這裡完美融合了奢華、舒適、自然和寧靜。我真的找不到任何不喜歡的地方。 這絕對是我體驗過的最好的度假村之一，以後每次來格魯吉亞，我都會再次光顧。 100/10。絕對出色。 🤍

我喜歡這家酒店。它非常舒適。家具很漂亮。床很棒，床墊很舒服。飯店有水壺、茶、咖啡、糖和瓶裝水。也提供沐浴露和洗髮精。毛巾潔白如雪。早餐很棒，有蔬菜、水果、美味的糕點和熱菜。地理位置優越，距離市中心2公里，步行20分鐘即可抵達。

Sehr gepflegtes und mit dem Stil der Filmszenen durchgestyltes Hotel. Mitarbeiter alle hilfsbereit und freundlich, den Küchenchef kann man sehr lobend erwähnen, er hat uns als deutsche Gäste bemerkt und ist mit uns auf Deutsch ins Gespräch gekommen, da er 3 Jahre in Deutschland Koch gelernt hat. Tolle Empfehlungen und dann noch einen hausgemachten Eiersalat dazu, einfach pure Herzlichkeit.

位置：本來是很好的位置，但門口的主路 在整體維修 非常不方便 而且挺灰的；不知道要多久 最近就不太建議了；而且窗外 沒有什麼景色 早餐：非常豐盛，無可挑剔 房間：定的是雙床房，但衹給了一個大床房 並準備了一個加床；到達酒店比較晚了 22點多，也不想多折騰了；加床是提前就準備在房間了 沒有多等時間，還算好；房間 相對是比較小的 服務：到達酒店的時候 是個白人小姐姐前台 很漂亮 但完全是撲克臉，從頭到尾像機器人一樣的溝通 印象非常差；但好像在整個格魯吉亞遇到的服務業的人員裏 撲克臉比例非常高 可能也不是特例；另外 就是客房服務 打電話去 讓送一些備品，講完後10分鐘 又來個電話 讓再講一遍...感覺漫不經心

10/10酒店優秀的服務和完美的早餐。我們早晨到,除了邀請我們第一次早餐,他們給我們準備了第一間房間,可以很快進來。大家都很有用;如果我回到蒂比西,我會預訂同一酒店。還有屋頂可以給你喝一杯極好的酒!

之前我剛入住的時候沒有梳子，住了一週都沒有人給梳子，我問客房，説酒店不提供，直到昨天我又去跟前台確認，酒店不提供梳子？前台安排人給我送梳子，我真的有點無語

一般來說,酒店不錯,但房間很差,響應人員在任何問題上都幫忙。隔壁房間唯一的房間是修理,到11點前,衣服上有牀單。

酒店陳舊,很多東西需要修 預訂了室外游泳池和酒吧。 服務慢,平庸,不是真正的雷迪森級別。******地面級別晚上吸引外面陌生的人。 餐廳食物還可以,但價格昂貴

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.