Great facilities with 24 hours fitness gym. Comfortable stay with big rooms, great for values.
Bus stop just nearby but need few transit to go to major attraction or city.
Overall pleasant stay!
If you are looking for a place with a similar price range and location, I highly recommend Aloft over Mercure. Location: close to Munich central station, but you can hear people screaming and yelling at night. Be careful walking on the street late. Staff: front desk staffs are not very welcoming but the attitude was acceptable. Other staffs are friendly. The two hotlines of the 24-hour manager and front desk never worked during my stay; no one answered on either line. Room: you can feel it's old. Although the room is in great condition, you can still feel its ”oldness.” The shower room has only half door, which is a weird design because you can splash water everywhere after showering and make a mess. The air conditioner and heater did not work. I tried to call the staff to help, but no one answered. And due to the malfunction of the air conditioner, the air was not circulated and felt very stuffy. The old room smell was getting stronger since there was no air conditioning.
The apartment hotel is a 10 mins walk from the train station which is convenient. For 2 people, the space is adequate but we can tell the amenities were more inferior. Fridge was not switched on and kettle was not provided, which we had to ask from reception. The shower head was old and towels were thin, not the typical hotel fluffy towels. Bathroom basic items such as shampoo were not given. Pillows were extremely soft and small. Staff looked constantly occupied with other matters but still able to address our needs in a jiffy.
歡迎光臨 Sure Hotel by Best Western München Hauptbahnhof 酒店!我們的 3 星級酒店位於市中心,就在主車站旁邊,距老城和著名的瑪麗亞廣場僅幾米之遙。從酒店步行 3 分鐘即可到達步行區,那裡有各種各樣的商店和餐廳,步行 10 分鐘即可到達特蕾莎廣場,那裡是啤酒節的舉辦地。巴伐利亞首府是一座生機勃勃的城市,擁有眾多旅遊景點,如聖母教堂、新舊繪畫陳列館、世界著名的皇家啤酒屋和穀物市場。
這家酒店非常新而且視覺上很吸引人。前台團隊非常出色且友好。我認為整個團隊,包括 M Club 酒廊團隊和酒吧團隊,誠實地讓這家酒店令人難忘。他們在招募優秀人才方面做得非常出色。 根據先前的評論,我對是否要在這裡預訂感到猶豫,但我很高興我這麼做了。附近有兩家雜貨店,酒吧有不錯的食物,俱樂部休息室實際上有非常不錯的葡萄酒選擇,早午餐時還有香檳。不過我從來沒有在俱樂部酒廊吃過晚餐。靠近市中心和旅遊景點還不錯。 我最大的抱怨是關於他們的空調。我們房間的空調效率不是很高。我打電話詢問是否有粉絲,但被告知他們沒有。他們派了一名工程師來驗證空調是否正常運作。我以為他們房間裡根本沒有強大的空調。我們每天晚上都睡得不舒服。當我們實際參觀朋友的房間時,他們的空調更強。我要求換房間,但被告知他們因為阿黛爾而完全承諾,這就是我們在城裡的原因。我相信他們每個房間都應該有足夠的空調或有風扇作為備用。俱樂部休息室每天晚上也嚴重人手不足。有一個晚上,我們晚上 9 點左右去喝酒。它很擁擠,只有一台伺服器在工作。很明顯,他正在盡可能高效地工作,但休息室裡對他來說實在是太多人了。 去了附近的酒吧後,我們在凌晨 1:30 左右回到休息室喝了點水。這位先生仍在努力地準備休息室的早餐。 總體而言,該物業在美學上令人驚嘆。對於他們僅有的少數人來說,這是一個很棒的團隊。老實說,他們只需要為每個部門僱用更多的人。
很好
46 reviews
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4.5/5
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訪訪客Glad im a member lol. Well, started off a bad foot. We arrived 1hr earlier and told rooms aren't ready until 3pm. Check in time. Hmmm ok. Well about 40 people all waiting to check in at 3pm. OMG. Seriously making a huge group wait while the staff of about 6 stood there watching us like it was a Disney rope drop. Didn't offer drinks, coffee or anything. Finally 3pm and the mad rush began. The room is good, the breakfast included is terrific. And worthwhile. A great stay. Clean neat and a bus stop 190 right outside and SBahn 8min walk.
訪訪客Hotel is located a bit away from marienplatz and the downtown shopping area . It isn”t a problem because public transportation is at your front door . taxis and the train station are near by . The hotel staff were friendly and helpful from the moment we arrived . Pia and Jan in the restaurant took excellent care of us at dinner ,food was tasty and nicely presented . The breakfast buffet was fresh and tasty with a good selection to get your day started . Our room was clean , well maintained and quiet . Would definety stay again if we return to Munich . Thanks for a great stay !
It helps that I got a good deal for my stay, with breakfast included (can be skipped if too expensive). For me the highlight was the room and extremely early check in provided by the hotel. The room was very large (by Europe 4 * standards), airy and bright. 2 single beds joined together are a bit off a let down. Complimentary mini bar great, coffee maker great, shower cubicle in middle of the room very eclectic, staff friendly, restaurant breakfast service standards a bit lazy but improved when pointed out. Location brilliant, stones throw from Karlplatz, trams and U bahn What's not to like... Oh... Also I had a corner room so maybe I really got lucky
訪訪客The place is nice as a family, has 2 rooms and a kitchen. But the sofa is basically unusable as it's so uncomfortable. The beds are way too soft and the mattress topper keeps sliding down and you have a lot less bed. Pillows are also very flimsy. Kitchen is ok. ”Sharp” knife and scissors don't cut. Washing machine but no place to hang clothes. NO HOOKS IN THE BATHROOMS. All your towels will stay crumbled somewhere. So much room for improvement and it wouldn't even cost that much.
Had a most enjoyable stay at the Drei Löwen in Munich Location is absolutely excellent at the hauptbanhof with ease of access to all U and S bahn . Great team of staff at reception that were very helpful Raymonda was very professional and helpful in the way she dealt with customers. Ben was exceptional in the way he followed up and dealt with any queries we had Room was lovely and clean. Breakfast each morning was excellent with a great choice particularly the omelet made by the chef to your taste in front of you Overall this is a fantastic hotel as its location lends itself so well to exploring Munich the Marianplatz is just a leisurely walk from it Well done to all at the hotel .