Had an excellent stay here for 3 nights. Location is excellent being just across the road from the JR station. I was welcomed from arrival to departure. The room was large and comfortable ad quiet. The breakfast selection was excellent with great staff ( excellent additional benefits for being a HH Diamond member which was greatly appreciated) The executive lounge was excellent with great breakfast offerings, great afternoon snacks and a great evening snack selection ( probably the best selection in a Hilton I have had for years). The fitness centre is great ( did not try the hot baths) and loved the congestion indicator on the tv. The Seven Seas lounge was fantastic for a evening drink before bed with excellent service Nagasaki is a beautiful city to visit and hope to visit and stay at the hilton again soon
2nd visit, anxious to use my “secret trip” Kyushu promotion campaign discount. All as nice as I remember spacious room, bad tv options, activities, Two food options and spa/onsen choices. New was the many foreign staff working on all sectors of the facility Surprisingly non of them spoke English, to me anyway. No greetings, no explanations, no thank you, no nothing I was a ghost as my Japanese travel partner is all they saw and spoke only to her and addressed only her nobody and I mean nobody initiated any attempts to make me feel welcome in English. Very disappointed that this facility has forgotten how to make foreign guests feel welcome (after two years of COVID) japan May have reverted to “gaijin complex” hospitality and has apparently imposed a Japanese only language rule on its foreign staff. How sad in deed.
Had an excellent stay here for 3 nights. Location is excellent being just across the road from the JR station. I was welcomed from arrival to departure. The room was large and comfortable ad quiet. The breakfast selection was excellent with great staff ( excellent additional benefits for being a HH Diamond member which was greatly appreciated) The executive lounge was excellent with great breakfast offerings, great afternoon snacks and a great evening snack selection ( probably the best selection in a Hilton I have had for years). The fitness centre is great ( did not try the hot baths) and loved the congestion indicator on the tv. The Seven Seas lounge was fantastic for a evening drink before bed with excellent service Nagasaki is a beautiful city to visit and hope to visit and stay at the hilton again soon
很好
62 評價