Despite this being a no smoking hotel, We clearly had a room that had been smoked in for years. It absolutely reeked of smoke to the point that our clothes in our suitcases took on the smell. An obvious attempt by staff to cover the smoke smell with air freshener/ chemicals made it worse. The tub was in need of a total reno. Grout was dirty and parts were missing. The tub was badly stained. There was a hole in the wall behind the bathroom door large enough for a rodent to fit through. The entire room was grubby looking. One bedspread was badly stained and there was a small burn hole in the blanket of the other bed. The rug clearly hadn’t been vacuumed as there was a noticeable pile of dirt in the corner. While packing up our stuff to leave my daughter noticed a bug crawling up the wall. To be fair, we did not bring up these concerns to a staff member at the time. It was late and we were tired after a long drive. We slept a few hours and left long before check out time. Live and learn.
很好
100 評價