珀斯的熱門5星級酒店

住了兩晚，間短説一下 ， 買回來的包包被清潔工人偷走了， 酒店管理卻推説是垃圾幫我丟了。極度不負責任的酒店。 I recently had a disappointing experience at Hyatt Regency Perth that I wanted to share with you all. During my stay, I lost some of my belongings in the room after the housekeeping service. To make things worse, I discovered that the cleaner had opened my shopping bag and box without my permission and threw them away after finding them empty. This was a clear violation of my privacy, and I was extremely upset by it. To add to my disappointment, the hotel management and staff did not provide any initiative solutions to rectify the situation. Furthermore, I did not receive any apology from the beginning of the incident until I left, and it was clear that the hotel management did not show any responsibility or care towards me as a customer. They kept dragging their feet and did not provide an official investigation into the matter. As travelers, we rely on hotels to provide a safe and secure environment for us, but this experience made me feel like my belongings and privacy were not respected. I hope that the hotel management takes this feedback seriously and makes necessary improvements to ensure that situations like this do not happen again in the future. Thank you for taking the time to read my review.

入住洲際過生日,酒店提供免費一瓶酒,很不錯。房間對於支付的價格來說很小,考慮到酒店比較新,感覺有點陳舊。我們爲俱樂部休息室的訪問支付了額外的費用,希望我們沒有。它必須是我去過的最糟糕的休息室之一。它非常陳舊,沒有氣氛,除了感覺不育。食物供應非常差。晚上的canapes看起來像他們已經坐了幾個小時,質量很差。早餐甚至更不胃口。這是乾熱食物和冷食物的組合,已經坐了太久,大部分是不能食用的。休息室服務足夠,但肯定沒什麼特別的,不是五星級。退房時,有人問我的住宿情況如何,說這是足夠的,但僅此而已。結賬助理只是感謝我入住。我回復了酒店的通用電子郵件,以尋求反饋,但沒有收到回覆,這就引出了他們對客人反饋給予多少關注和考慮的問題。由於珀斯CBD現在有這麼多酒店,洲際需要提高遊戲來吸引回頭客。

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

The good: Nice design. Relatively new. Location is great, and the view from the room was very nice, overlooking the water. The bad: Whilst we appreciated the ”welcome” we received in the room, whereby ALL the blinds were raised automatically when entering the room, this feature could not be turned off, and so when I returned to the room at night after my family had gone to sleep, all the blinds raised, disturbing everyone. I requested this feature be removed, but the only option was to disable the blinds completely. On the subject of blinds, the material used did not provide privacy from the street, so blockout blinds needed to be lowered as well. The controls to the blinds were sketchy... sometimes raising or sometimes lowering regardless of which button was pressed. It was an effort to get them to close! The key to the room did not work on the second day, and I had to stand in line for 20 mins, after which I was issued with a new key, which did not operate the lift, and so I had to return again to get this fixed. We ordered dinner in the room as the restaurant was closed. The quinoa was basically a very small sprinkle of quinoa... hardly a meal, or even a snack. The seafood pasta was served with 4 tiny prawns and 4 small scallops only. No crab or fish, as advertised. It was also extremely small, and drowned in butter. The lamb shank was okay, but nothing to write home about. The room was dusty in places. The paint was bubbling on the ceiling in places. The breakfast buffet was reasonable, however there was a swarm of small flies near the fruit. The coffee was awful, though my daughter raved about the chai latte. For a hotel of this (supposed) standard, and price, the breakfast was sub-par. There was also a guest pacing around whilst using his phone, hardly appropriate, and went unnoticed by the staff. All in all, I couldn't recommend this hotel to anyone for the price, around $800 per night. They also wanted an additional $125 per night for a rollaway, however we took our own blow up mattress and sleeping bag for our daughter instead.

我們結婚紀念日的特殊場合,希爾頓帕梅利亞的工作人員照顧得很好,看到長期的工作人員和新的見面總是很高興。雖然鑽石HH,我們被升級爲一個美麗的國王客廳的週末,在我們的房間裏有一個驚人的早餐,我們總是發現行政酒廊是一個放鬆的地方,提供的食物往往多種多樣。我們喜歡Samuels餐廳和酒吧美食菜單,但我確實錯過了新冠前幾天的凱撒沙拉。它曾經是最好的。我們住在其他珀斯酒店,包括DT,但帕米莉亞仍然爲我們脫穎而出。謝謝你讓週末變得如此特別。

這是我們最喜歡的城市酒店。方便前往購物,酒吧和餐館。喜歡酒店的特色,從傢俱到電梯。它擁有你需要的一切,很棒的屋頂酒吧,可愛的餐廳。房間舒適乾淨。

入住珀斯達克斯頓酒店真是令人愉快。從抵達開始,通過入住和與這裏的工作人員的每一次互動都是無可挑剔的。美妙的團隊竭盡全力確保我的住宿舒適。食物很出色,房間很現代,功能性很強。我喜歡通過電視流自己的流媒體服務。我們的新辦公室在馬路對面,我是珀斯的常客,所以我很高興找到了我的新家。

辦理入住手續既方便又快捷，您確實需要支付每晚100美元的安全性，這有點煩人，但這就是事實，您可以用來支付目前有所減少的酒店服務，因此您可以使用很多為此，您可以通過現金，借記卡或信用卡支付，我建議您以現金或借記卡的方式立即將其取回 我們住在豪華的頂級房間，它的特大牀和超大枕頭令人讚嘆不已，這兩個房間都非常舒適，房間的窗帘長且漂亮，窗帘後面有百葉窗，可阻擋大部分陽光，但不能遮擋陽光。安靜地到達牀邊的牆壁。一個小窗戶可以打開，讓房間裏的空氣流通。 浴室很大，有足夠的移動空間。與浴成為了亮點。好看又深，足以容納一對適合他們的電影風格浪漫情侶浴😄。浴缸上有一塊木板，如果您願意，可以在木板上放上酒或食物。 Aslo幾乎沒有浴炸彈，這是一個不錯的選擇。 淋浴很好，衹是無法弄清楚如何將其從花灑更改為手持式🤷️。 房間提供T2茶和滴濾咖啡小袋以及兩瓶免費水，這在許多酒店中並不常見。未使用客房服務，因為他們已刪除此服務，並在限定時間內使用小酒館的餐廳菜單。 我們在拉麵餐廳用餐，拉麵餐廳現在是我在珀斯拉麵餐廳的最高地點，而納奧則是其他人。拉麵是一種較濃的湯，但味道濃郁，並配有免費的煮雞蛋 我們不能使用屋頂酒吧，因為它僅在周五開放，這真令人失望，原因是我無意中聽到另一位顧客被告知很高興看到它被放在酒店網站上，所以人們事先知道了 總而言之，一個很棒的住宿地點將再次入住

酒店是舊樓改造，慕名而來因為從新打造的團隊是知名的kelly hill設計團隊。酒店有中文服務人員，不過熱情度很不高、詢問信息也比較冷傲，呵呵~ 預約了下午茶雖然臨時決定，酒店也考慮是住店客人也及時的加進去。晚上去嘗試了兩帽的餐廳 比較新穎 味道不錯。 房間來說 空間很大層高也高，浴室也很大。酒店設施來說 因為涉及到局限性 泳池和健身房偏小。酒店早餐很不錯 點餐性質，酒店有收費代客泊車服務。

Imagine our surprise at arriving from a three hour flight at midnight to be told that our wheelchair accessible room was not available.We had booked this room and paid a deposit three months before and re confirmed multiple times including the day before.our arrival.As a person with MS I need a wheelchair accessible accommodation with roll in shower And grab rails on the toilet. I needed to go to the toilet and was told to use the toilet on the second level. The hotel offered to find us another hotel, but this is not what we wanted.We stayed in a hotel room for the first night that was not accessible, and was very uncomfortable and dangerous. The hotel moved us to an accessible room, the next day, and paid for our room the night before. We didn’t want the hotel to pay for our room We were grateful for them, offering us a meal s well We just wanted what we had booked.. The accessible room on the second night whilst being wheelchair accessible overlooked a black concrete wall. Why is it that disabled rooms are next to lift wells,overlook Carparks Or on service, arrivals or garbage delivery. Can you imagine the next guest being told that they couldn’t have a shower or go to the toilet?