普拉亞德爾卡曼Tienda - Suc Chedraui附近酒店

這是一家非常不錯的小酒店,服務特別好。我們每次在Playa del Carmen都住在這裏。您在這裏感覺如此舒適,以至於您真的感覺像家一樣。這是我們第五次入住,我們住了8天。酒店地理位置優越,距離海灘步行5分鐘,距離拉昆塔大道兩個街區,那是卡門廣場的中心,到處都是餐館、酒吧和咖啡館,但儘管如此,酒店還是很安靜,環境也非常放鬆。而且這個地方在您考慮卡門廣場的價格時很便宜。我們強烈推薦它!

I would not recommend this hotel. There was no water supply in the room and electricity supply in the communal area (which means no lift) for our last night of stay. We have to carry our heavy luggage down the stairs at check out. Receptionist promised to refund the money for the last night, but our booking agent said the hotel is not reachable as they never reply to phone calls or emails, so our refund request is still on hold. The hotel committed to proceed with our refund immediately but obviously this is not the case. I am really disappointed with my stay.

不能加牀，我預定的是大牀房，但是工作人員卻給我雙牀房，這一點我很不滿意，但是第二天他們才給我換成大牀房，房間乾淨，周邊方便。

We enjoyed our one night stay in Playa del Carmen and we were glad to have chosen this place. Our room was spacious, very clean and had modern furnishings. We booked our room to include a free breakfast (from the healthy cafe/shop next door) but it wasn't worth what we paid; small cup of coffee, 2 pieces of toast and a few small pieces of fruit. However, the hotel has an excellent location - close to the beach, shopping, restaurants and night life. As well, the hot tub on the balcony was amazing and we will definitely come back and book with Soho Playa Hotel again!....minus the free ”breakfast.”

我不知道爲什麼這家酒店的低評論。與我在大里維埃拉公主的度假村相比,我在這裏睡得更好。我帶父母來這裏住了一晚,在他們受歡迎的5街購物(這太貴了,比度假村商品貴)。我在網上預訂,系統建議大師套房,因爲我們有3人。令我驚訝的是....MASTER SUITE 實際上是3個房間!!!!我實際上下樓問他們是否犯了錯誤。我只支付了總共103美元!!!!!他們給了我們210房間 - 包括211和212!!!!?210- 2張大牀 211 - 沙發牀帶餐桌(想象一下像客廳) 212- 2張大牀 太乾淨了,牀單,枕頭和毯子都哦太舒服了。因爲我們只住了一晚,我無法評論其他設施,除了這是我在墨西哥登陸以來最好的睡眠。

酒店臨海，風景如畫，特色雕塑點綴，值得入住。房間低層，綠植遮住風景，私密性好，出入方便。全包餐廳，選擇多，口味一般，可能是不習慣吧。酒店含幾個X公園門票，算下來很值。唯一不好的地方是按金退的太慢，直到我聯繫攜程平台去催，按金才退回來。

We were incredibly disappointed with this hotel, it looks 5 star but the experience isn’t. We stayed July 2024. On check in, the whole process took over an hour because they had put our reservation down for August…not July. This was eventually resolved and we were given a ‘temporary’ room for a few hours. At this point we were understanding- these things happen and they offered a solution. The man on the check in was pleasant but incredibly slow. We stayed for 4 nights and there is no doubt the setting is wonderful and the rooms were lovely- however breakfast (included) was atrocious and lacking the basics. Bread but no butter or jam etc out, we had to ask every time and often more than one member of staff to eventually get it- often taking over 20 mins. One day there was no buffet at all but no one could explain why. You could order 2 out of the 3 remaining dishes on the menu but you were only allowed one per person. I had pancakes but then had the same fiasco that they came with no syrup and I had to ask 2 members of staff and wait 20 mins to eventually get it. On the Saturday night we stayed there, the hotel decided to throw a party until 2am…. Guests unfortunately were not invited or made aware so we were kept awake for several hours in our room. I went to reception to complain and was told a manager would speak with me in the morning..needless to say they didn’t. Reading between the lines, they host a lot of events for the local community (which is great) but the communication around it was poor and not acceptable for hotel guests. If they had invited hotel guests and offered a drink on the house or something along those lines it would make much more sense. The whole experience was completely bizarre and not worth the price they charged. I would expect this kind of service from a cheap local guesthouse, not a 5 star resort. The staff were not unpleasant at all but poorly organised and lacking basic communication.

真的很可愛的住宿,餐廳的工作人員特別友好。華麗的度假村,有兩個海灘和漂亮的游泳池 - 酒店餐廳的食物很棒,所以我們每晚都在那裏愉快地用餐。