美國普萊森頓夏博街長住酒店(Extended Stay America Suites - Pleasanton - Chabot Dr)

Wow, has to be the worst place I have ever stayed. Place was so dirty and old feeling. Got to our room and the floor was all wet, the sink had been leaking for not sure how long. Tried to get another room but there was nothing else available with double beds. Asked the front desk to clean it up, and they had no one available and handed me a mop!! I refused the mop and just asked for towels to put down. After getting in the room and pulling out the sofa bed, there were a ton of blood stains on it. No sheets for the bed also. Big blood stain on the lamp. Not sure how they can can keep this place like this. Bathroom was dirty, old tiles, some missing.

Property is in rough shape. Provided breakfast is a joke. A muffin and hot water. It’s inexpensive, so you get what you pay for. The room was clean enough, but shower rod was broken and hangin down.

Pros: location, price Cons: certain necessities are not provided by default ( hair dryer, shampoo), curtain leaks large amount of light Other: neighbor upstairs not sleeping at 3am certainly made our stay worse.

This phone in my room does not worked. I have brought over some tools to see if I can get the plug fixed. It would be very helpful to have a phone in my room that works.

Housekeeping needs improvment: hardwood floors were filthy (are they ever mopped?), no bedding in room for hide away bed (was told to come get it at front desk because they wouldn't deliver it to room) and hallways smelled from people cooking in rooms. Maintenance needed everywhere: spackle spot all around room, broken closet shelf, broken sink and tub plugs, empty bracket on wall, hideaway bed had a mattress still wrapped in plastic, smoke alarm battery change beeping in another room, first room assigned had a broken entry lock (we had to change rooms). "Breakfast included" was just coffee and half-sized granola bars. Upon arrival, two check in members were out front of building and spoke to us as we passed them. They did not return to desk to register us until we rang the bell for them. Lots of trash in the parking lot. Will never go back.

Booked a suite with 2 queen beds was told they were overbooked and we were given 2 separate rooms. Breakfast was gone within 15 minutes and not restocked. Requested bottom floor for health reasons not available. AC in room didn't work. Elevator worked intermittently.

dirty, claustrophobic, in disrepair. Smelled of food cooking every night. It advertises free breakfast which is a total joke.

The room was clean, but had an odd smell. The lobby’s floor needed a good scrubbing- we were there three days and it never looked as if it had been mopped. The door leading to the pool was broken so I guess people walked around the building to get there. Breakfast consisted of coffee/tea and instant oatmeal and granola bars. It was ok if you’re planning to cook, otherwise, not so much.