普埃布拉EL ALFEÑIQUE "LOS SAPOS"附近酒店

總體而言,很好,包括在餐廳裏有乳牛奶選擇。 外面的人只告訴我接待處在哪裏 - - 這兒是關閉的 - - 但雙手都被包着,打開這個包就很難了 ( 因爲這件包是危險的 ) 。而儘管你手忙着,但卻沒有幫助你打開它,我卻把它視爲一個不那麼客觀的點。 如果有一張以前酒店的牌子可以解釋什麼,那是什,用什麼,等等,還有一些關於動物的名字。 謝謝。

一切都很完美,但我總是要求他們多放幾瓶水在房間裏(他們沒有)),有一次我打電話接待處要水,他說((我們飲用水快用完了,你必須在附近商店買下24/7))你們倆怎麼了???沒水????你是認真的??

這家酒店只有5年的歷史,裝飾和佈置很有吸引力。維護得很好,閃閃發光的乾淨。快樂,包容的工作人員在這裏是一個巨大的加分項。我會承認我的西班牙語不穩定,但每個人都非常耐心,加上前線經理似乎都流利的英語。自助早餐邀請精心梳理和補充。請注意,食物是墨西哥的,看不到白色吐司和培根。我的房間寬敞舒適,有超大的高清電視。這個地方是真正的寶石!

Incompetence galore s in this one. One person tells you something what another one won’t respect 2 days later and the first one denies having ever said so. Unbelievable. Hotel itself has seen better days. Humidity everywhere. Sad to see how they neglect this beautiful estate. They provide you with a nespresso capsule coffee maker which is consequently leaking and gets half of the water on the table instead into your cup. I had 3 different rooms, all with the same nespresso knock-off machine and defects. Breakfast was good but waiters are rude and don’t forget after each breakfast that their tips aren’t included. Far too pushy. It’s not my duty paying your salary. Rooms inside except the first floors on the left side are nice and don’t have that terrible mold smell. Kind of gloomy ambiance the whole place although I like the fact it’s nestled in a small tree-enriched piece of land . It’s right next to the Walmart Animas but the whole public transportation in that city is so terrible you will always need a car or get squeezed into a public bus. They have a security guard house which has no one inside . Nice decoration object, doesn’t feel safe. I imagine this hotel was a true 5 Star Property when it opens, now with good will 3. Still better than comparable Hiltons in the US… This hotel could be far better but no one cares….

Absolutely not recommended. Most arrogant HGI in Mexico with terrible LTD recognition. One of those places where the receptionists think they actually own the place and try to berate topmembers on how the HH works. Done with their fake mediocre upgrades and paper thin walls. Got what you wanted ! Won’t ever come back to that place. The Tapestry MM in Puebla is 1000x better and people over there are actually genuinely nice.

PROS Premises are pristine, from the parking lot to the front desk and all the way to the rooms and bathrooms -no smells, no mold, no stains; and that is refreshing and reassuring… hope this hotel will remain being taken good care of. The look is modern, stylish, fresh, and practical, which all in all adds for a very wheelchair friendly experience. The wheelchair accessible room is comfortable and easy to book, and although the bathroom could do with a couple more security grab bars near the toilet, it is spacious and comes with a sufficient shower chair. The staff is friendly, assistive, and attentive. CONS The location is not what you would call touristy, it is located within the governmental district, which means not within walking distance of any attraction, sightseeing, or shopping. Because of the location you’ll need to get in or out by car, call it taxi, Uber or your own. Also because of the location, so packed with government offices, the area feels deserted after 6PM and on weekends. Not sure how that plays on security. Regarding the handicapped room, it is only a 1-queen size-bed room, somehow an inconvenient considering handicapped guest rarely travel alone. A 2-bed room option would be highly desirable. Finally, not sure if for safety or aesthetics or any other functional end, but there is a huge spotlight-like light illuminating the building’s façade that becomes greatly annoying when at the handicapped room -which is located on level 1. Yes, the shades do block such light, but if they open even slightly, the amount of light pouring in is huge!!!

The hotel is about 15 minutes to Puebla's catedral. About 10 to Cholula. About 20 to the airport. I choose the hotel due to the great reviews and the location. The front desk staff were very helpful. The bellman brought my luggage to the room right away. The room was clean, the beads comfortable, like any 5 star hotel room. The breakfast was the best continental I have ever had. I have stayed at many hotels, Hyatt, Hilton, etc,. This one has the best breakfast. The hotel front desk/lobby is located on the 2nd floor. The entrance is on the rear part of the mall. If you forgot something you can buy it downstairs inside the mall.