Wonderful hotel! Beautiful architecture. It’s a hotel dedicated to wellness, and they do a great job. My husband stayed there couple months ago and had a wonderful yoga session with Karen Lozano, the session was so great that he decided to bring his group of friends to have the same experience. Unfortunately they didn’t have the number of rooms to accommodate us all; but we were still able to organize a class with Karen (sound healing) and it was amazing!!! The rooms are beautiful, super comfortable, and they offer free aromatherapy. The restaurant has a wonderful variety of healthy choices. My only recommendation is that they should let the guest know about their free classes at check in, I found out too late that I had that option.
Perfect for the price. Like an Ibis actually. Small rooms like in Tokyo and very clean. Nice view to Angelopolis Mall. Breakfast included. Only issue is the noise . Not soundproof at all. Shower had a good pressure. Hot water good. Air conditioning directly into your direction. Big issue: only CNN (eeewww) but you aren’t here to watch tb anyway.Glad it was empty this weekend as you can’t sleep when you get other guests next to your room. It’s obviously not the Hilton but fulfills its purpose. Walmart Express next door.
Incompetence galore s in this one. One person tells you something what another one won’t respect 2 days later and the first one denies having ever said so. Unbelievable. Hotel itself has seen better days. Humidity everywhere. Sad to see how they neglect this beautiful estate. They provide you with a nespresso capsule coffee maker which is consequently leaking and gets half of the water on the table instead into your cup. I had 3 different rooms, all with the same nespresso knock-off machine and defects. Breakfast was good but waiters are rude and don’t forget after each breakfast that their tips aren’t included. Far too pushy. It’s not my duty paying your salary. Rooms inside except the first floors on the left side are nice and don’t have that terrible mold smell. Kind of gloomy ambiance the whole place although I like the fact it’s nestled in a small tree-enriched piece of land . It’s right next to the Walmart Animas but the whole public transportation in that city is so terrible you will always need a car or get squeezed into a public bus. They have a security guard house which has no one inside . Nice decoration object, doesn’t feel safe. I imagine this hotel was a true 5 Star Property when it opens, now with good will 3. Still better than comparable Hiltons in the US… This hotel could be far better but no one cares….
This big hotel sprawls over several acres on what I take to be the outskirts of Peubla. (It's relatively near the VW factory, if that's relevant for anyone.) It's on a busy main street but someone watches over comings and goings from a little gatehouse. There's a Starbucks across the road but you take your life in your hands trying to get across. (Seriously, don't!) Public areas, rooms and grounds all seemed well cared for. Staff were friendly and helpful everywhere. My room was clean and well-maintained, although I struggled to get it warm enough as I couldn't figure out the controls on the remote. (Nights were chilly when I stayed.) The gym/fitness center was clean and is well-equipped, although lacking in cups for the drinking water. It is a long walk from the main lobby area. My one gripe is food quality. I had dinner in the main restaurant once and it was disappointing. That's despite ordering Pollo Con Mole, which I thought was a local dish. Breakfast was better with a wide range of choices. Don't forget to request strong coffee rather than the warm brown water served by default.
Absolutely not recommended. Most arrogant HGI in Mexico with terrible LTD recognition. One of those places where the receptionists think they actually own the place and try to berate topmembers on how the HH works. Done with their fake mediocre upgrades and paper thin walls. Got what you wanted ! Won’t ever come back to that place. The Tapestry MM in Puebla is 1000x better and people over there are actually genuinely nice.
Excelente atención y servicio, buena ubicación, tiene room service y servicio de restaurante (probé el desayuno y tienen amplia variedad, muy higienico y buen sazón), personal muy amable, instalaciones con buen mantenimiento y muy limpias. Tienen alberca, excelentes vistas hacia la ciudad, dentro de la plaza por lo que puedes hacer compras dentro de dicha plaza. Estacionamiento dentro de la plaza por lo que el auto está seguro (solo que tienes que pagar por el estacionamiento con precio accesible por noche).
MMéndezAndrésExcelente estancia, buenas instalaciones, limpias y bonitas. Solo que a pesar de que la ubicación es cercana al centro, la calle sobre la que está el hotel se ve insegura.
DDrew VThe staff is great. Interior rooms on courtyard are quiet and nice; exterior rooms with balconies on the street are terribly noisy-- above bus lines and a bus stop; rooms I saw had NO soundproofing. Coffee service is ”spotty” and may not be available when the staff say it will be. The breakfast room opens onto the streets of bus routes and is extra noisy. A half a block away at the Milo hotel, you'll find a quiet restaurant.