設有水療的奎鬆市熱門酒店

飯店櫃檯的服務堪稱全場最佳，很友善並且有問必答，因為最後一天很早的飛機離開，有訂含早餐的房間，飯店幫我們準備外帶早餐（有蘋果、優格、蛋、和三明治）不是特別好吃但在清晨準備好讓我們外帶就很感激🥹 設施的部分有體驗泳池蠻舒服的泳池是方形的，旁邊的躺椅和吧台有提供付費點餐跟飲料，也有健身房。spa體驗後覺得普通沒有特別，真的很想做又不想出飯店再去即可。 我們住了三天，每天都有讓他稍微收拾房間，隔壁就是一個商場很好逛走個連通道過去又有另一個更大的商場，都蠻好逛的！早餐是吃到飽，早點去人比較少，飲料一入座就會問要什麼，吧台的餐食選項有麵包類，西式的跟中式的，還有菲律賓當地的。飯店離市區很遠，菲律賓交通壅塞，常常要出門就要花個半小時才抵達看谷歌10分鐘的路程，去到市區更是要花一小時走高速公路，時段收費也不同，搭grab是當地人推薦的，到機場車資偏高，如果住在這個飯店再周邊玩就好了，舟車勞頓蠻累的！

距離Araneta Coliseum 很近，走幾步就到了，看演唱會很方便，附近也有很多吃的，酒店服務很好，很有禮貌。

房間很好，早餐也豐富。如果下次有機會還是會再進行入住，環境很好，設施設備也很新，下次旅遊可以再來，這次是商務。

工作人員超越了他們的方式爲我們提供優質的服務和在酒店很棒的體驗。謝謝!感謝您的所有幫助!從CASA的自助早餐開始,工作人員會非常密切地接待我們,不時地檢查我們的寶寶,以確保他享受他的食物,前台工作人員盡最大努力爲我們提供我們所有的需求。留下來(特別是嬰兒浴缸!)。非常感謝!我們一定會回來的!

Clean rooms. Courteous staff. First room given to me AC seems broken. Gave me another room as soon as technician checked it’s not cooling properly. Guard outside always helping me getting a cab.

很不錯，早餐很棒！房間有點小，但很溫馨！能有這個地段找到這樣的房間很不錯！距離******都很近。，很安全。有到機場大巴，可以幫約的士到機場，235比索。旁邊就是一座教堂，可以去參觀！

This hotel has a lot of potential, with the right management and improvements it could be one of the best hotels in that area. 1. Check in - it was fast and we were given 3 key cards which was great. We were also amazed with the lobby, it was one of the most unique lobby we have ever seen. It gave us a different vibe and definitely put our hopes high that its gonna be a great stay. 2. Corridor going to rooms and facilities- once you leave the elevator its like you are already in a different place, there are even unpolished and unfinished areas, its very gloomy, no vibe of a hotel at all. 3. Room-its actually a nice a big room. We went for a king room and a tub because it was a celebration/staycation and we have no plan on staying in a crowded spaces since we do have a 2 year old. It's not bad, the bad was big, the bed is okay, it has windows, tv, mini ref and ned is okay. 3. Room and bathroom amenities- the wifi is minimal to non existent, we cant watch not use internet, there were no slippers, there's only one set of toiletries for 2 adults, there were towels enough for 2, and 2 bottled water and coffee, if you ask for any extras than stated above there will be an extra charge. THERE WAS A WATER INTERRUPTION! We weren't able to use the bath tub the second day haha, this is what we came for, can't even flush the toilet. thankfully Sir Abbie, the only great experience aside from the lobby that we can share about this hotel, made sure to provide a service recovery. He let us use the private gym with Jacuzzi(to use it as a tub) for 1 hour, we took the offer because we saw his sincerity to solve the problem that wasnt even his fault but management's. Imagine him dealing with all the angry guests that day and still staying calm. What moved me was even visited us in the room and in the private gym personally to check on us. However the gym attendant/people turned off the lights twice and our 2 year old was really scared. The 1st time it happened we have asked nicely to turn it on since it might have been a mistake, they told us that it was indeed what happened, but the second time it happened, that was it for us, there's no way it could have happened by accident twice. So we went our way and checked out. You can check the picture to see how dark it was in the room when they turned it off we used our flashlights to get our thingS. 4. Facilities, there we no available towels in the pool area as well. Not accommodating attendants. Hotel guests are not priorities. Kids area- the only facility we are excited about, no one was there to maintain or monitor the place, no one was playing there because IT WAS A MESS. it looks like it havent been cleaned for a while. And there was a woman there with a kid who's eating and the kid is napping inside.I'm not sure if she was the attendant but I doubt. Its a big place but again, potential that has not been taken advantage of by the management. We checked the pool area. Water spa is under renovation jacuz

Sequoia Hotel Upon checking in, I was asked how many will be staying in the room and I said 3. The receptionist pointed out that breakfast is just for 2 of which, I didn’t have a problem with. He asked for payment for 2 nights which I paid using my card and asked for Php 2000 cash deposit which I said I’s rather be put on hold from my card. Oddly enough, we were only given 1 key. I thought maybe there was already a card placed in the card switch socket in the room but when we got there, there was none. So, was the assumption is that we each one of us open the door every time someone goes out and comes back? I requested for an extra key which took time so I made another follow up. After a couple of mins wait, someone knocked and I don’t know if they were trying to be funny but 2 staff were holding out 2 keycards when I opened the door. Seriously? Room was small but nice. There was an electric kettle and cups, the usual hotel set up but they didn’t have complimentary coffee and tea set up. A small thing for Php 4200 per night rate. On our second night, when we came back from a wedding, it was so upsetting to discover that our keys didn’t work when we came back to our room. I asked reception why and she said the key expired. Again - seriously? You get 2 nights room payment but cut the key for 1 night??? The lady didn’t even apologize but rather, said she will check on the person on duty when I checked in. Then - no updates already. After the key incident, imagine finally being able to access our room and discovering that it wasn’t cleaned. I called reception, spoke to a guy and again, I was told that “he will check on Housekeeping”. When asked if my assumption is correct that all our rooms remain uncleaned, he said “most probably, yes.” WHAAAAAAT? Waited and waited to nothing so I called again and a lady answered. She told me yes that they are already checking on what happened………….. so I asked her what I should do - am i waiting for someone to clean? Am i waiting for their feedback on what happened? Ang labo. Also reported na din our AC that doesn’t cool and is noisy. In fairness, Maintenance people went up right away. But they just told us that “every so often, when the AC / room reaches it’s max temp, the AC goes to eco mode”. What are they talking about? The AC never reached a cool mode since we checked in 24 hours ago. Room attendant finally arrived and cleaned our rooms one by one. Of course, we have to do room hopping while cleaning was on going. Convenient right? Not. Cleaning was so-so - used cups were not replaced. You’d still see a paper on the floor. Bathroom sink wasn’t wiped. But then, at least the room was “refreshed” for the night. Too many on duty on a Saturday at the front desk - apart from the 2 ladies (there was a 3rd too) at the desk. There were 2 gentlemen walking around the lobby, doing nothing. There was a time they were just standing with the bellman talking. When a lady (guest) asked for taxi assistance, all

菲律賓當地670一天，帶早餐不算便宜了，也不帶泳池，再菲律賓這個旅遊國家幾乎所有酒店都是帶泳池的，喜歡酒店帶泳池的朋友不用考慮了

我喜歡這家簡單酒店,員工超級友好,早餐也不錯,但有一些嚴重問題需要解決。首先,在大樓的一些地方,有一股可怕的下水道的味道,最初就在樓梯底部(一個封閉的區域),幾天後,它悄悄地溜進了我的房間,特別是在浴室,但當你走進房間時也非常明顯。這是爲了這個嚴重的問題(臭!!!)我不會再在這裏預訂了。這臭味似乎是從樓底排水管流出的臭氣,或是從樓後面的一條粗大的溪流散發出來的。其他問題包括:由於靜電干擾差,電話機可以用來打電話;使用酒店的吹風機每小時收費30php;沒有提供洗髮水或護髮素;大多數房間沒有或很難看的風景;窗戶外無停機噪音;小電視,不得不換一次房間,因爲管電視遙控器無法工作,洗手檯搖搖晃晃,根本無法依靠。此酒店一兩個晚上還可以,但不會推薦更長的住宿時間。這裏的工作人員很棒,努力嘗試。早餐和其他餐的餐廳很棒,超值。從Wed到Sat餐廳有晚上現場音樂。酒店下面有一條單車道的車道,停車很奇怪,有勤勞的服務員能理解拼圖。屋頂上還有一個吸引人的酒吧。