設有健身室的熱門聖馬洛酒店

我們非常喜歡這家酒店,但想警告其他人不要以過高的成本預訂露台房間。我們以爲我們會用露台爲自己準備套房-這是一個大錯誤。套房和酒店很可愛,我會再次入住。位置非常好,因爲酒店很中心,但剛好遠離鎮上的主要噪音。房間很可愛 - 空調,乾淨,寬敞,安靜。早餐很好,餐廳的晚餐也很好。問題是我們額外支付了糟糕的露台。雖然它的大小不錯,但絕對看不到--只看到幾米之外的其他建築物的高牆!我想垃圾箱或廚房門在底部。我們到前台投訴,被告知由於下午4點之後我們無法更換房間 - 工作人員對此不感興趣。我問所有的露台房間是否都能看到這種景色,並被告知是!!!所有的露台房間都在酒店後面--看着牆壁。我吃驚地發現酒店對這些露台收費太高--它們真的只是吸菸區(一張非常普通的桌子和椅子上都配備了菸灰缸)。如果你在網站上看這張照片,它意味着一個美麗、通風的露台。雖然我沒有想到從我的露台看到大海--我確實認爲,從這裏看海可能比關閉一些平坦的牆壁更好。我很沮喪,我們爲此付出了這麼多,並想警告其他人不要被誘惑預訂!

I was on a roadtrip with my friend through Normandy, and our final hotel destination was going to be Kyriad Prestige in Saint Malo. We booked via booking.com and arrived early evening. Upon check-in met by kind staff - who mentioned we needed to pay upon check-in for the full stay. We were surprised, as this was not mentioned anywhere in our booking confirmation and we mentioned we would prefer to pay upon check-out. Then the mood of the staff changed and we were told that we had no other option than to pay. We were taken aback by this attitude, but opted to pay. We were tired after a long day behind the wheel. Our double room did have twin beds - but faced a loud street - so we were given a different room upon request. Here the staff was helpful. The new room faced the pool - also meaning it had a terrace straight below the only window with ongoing noise from guests. Most annoying was the air conditioning system which presented itself with a not so nice high pitch all day and night. It was warm those days and we closed the window and relied on the aircon - except - this needed activation by reception staff and could only be set at 22 degrees (not much help if you need cool air). For various reasons, we did not feel comfortable at the Kyriad Prestige and as we had a flexible booking, we opted to check out early and find another hotel. Now the fun began. We checked with staff in the evening to confirm that it was ok to check out the next day without suffering any additional costs. This was confirmed - we just needed to make sure to check out before noon. Next morning we checked out - and had stayed there 1 night (out of a total of 5). We asked to get the other 4 nights refunded, as we had pre-paid. This was a HUGE fuss - and caused a lot of heated debate - as the staff told us this was only possible if we gave them a notice from our banks, stating our account numbers, swift codes etc. This is by the way against the Kyriads own terms and conditions and not in accordance with the EU GDPR rules of data protection. Staff kept ademant that a refund could not be made via our credit cards and that only the supervisor could decide on refunds. Now this was a Sunday, and the supervisor was going to be in on Monday - so we said we would return Monday to speak with her. Until then, we asked for and received confirmation, that the Kyriad would not charge us for more than the 1 night we stayed there. On the Monday morning, checking our credit card accounts, it became obvious that the Kyriad did in fact charge us for the whole 5 nights. We made our way to Kyriad to talk to the supervisor and where fully ”armed” with terms and conditions, regulations and documentation evidence. When we met the supervisor, she greeted us friendly and professionally. She mentioned that she new our case and that we needed a refund for 4 nights. Not a problem and the refund could be made directly to our credit card. The supervisor explained that sometimes the staff woul

工作人員很友好。房間對一家人來說很好。相反,有一種氣味,可能因爲過度的天氣可能不舒服。早餐是完整的,因爲如果我們遲到的話,就要等十分鐘了。位置在老城和海灘附近很棒。房間很孤獨,舒適。整體的體驗很棒!!

We carefully killed the time until 3:00 check-in but our room was still not ready until almost 3:30. Our sea view was nice. The room was well- designed but tiny. Bathroom was also very well-designed and appointed. We’re naive Americans and had never seen the thing where you have to insert your hotel key to get any electricity in the room, had to figure that out on our own. We speak a bit of French, the hotel clerk insisted on English, but he did not understand that I wanted food but my husband didn’t, so we were served expensive food we did not want. And the bed “linens” felt like some kind of disposable plasticish weave. Not terrible, not great.

What a grand hotel, so French it’s great!! However the view and the location even better!!! We stopped here for something to eat and drink before the ferry, we have never stopped here before wish we had booked in for the night last night and experienced all of it x

it is a nice little French 3-star hotel. So not much amenities, no slippers, one-use toothbrush nor razor... only some shower gel and soaps. My room with sea view offers a relaxing 180° view of the beach. Reception is very pleasant and helpful. Overall, a typical local 3-star enjoyable for short stays. Bed is comfortable.

若想要遊覽聖馬洛，曼諾兒巴羅尼酒店將會是一個不錯的的住宿之選。包括La Madeleine Carrefour、大水族館和Maison du Quebec都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括Parc de Bel Air、Église Sainte-Croix de Saint Servan和Chapelle Saint Louis，旅客可以將行程安排的更加緊湊。電熱水壺和咖啡壺/茶壺可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間，這其中包括按摩室和健身室。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

在該地區觀光很容易，Malouinière、La Madeleine Carrefour和Maison du Quebec都在酒店附近。從酒店出發可方便前往市內的眾多著名景點，包括Monument à Jacques Cartier、Fontaine Saint Malo和La Houbarderie。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間，這其中包括桑拿浴室和健身室。

旅客們會發現Malouinière、La Madeleine Carrefour和Maison du Quebec距離酒店都不遠。酒店佔盡地理之宜，Monument à Jacques Cartier、Fontaine Saint Malo和La Houbarderie離此都很近。住客既能在 健身室揮灑汗水，也可以在桑拿浴室放鬆身心。

在該地區觀光很容易，Malouinière、La Madeleine Carrefour和Maison du Quebec都在酒店附近。從酒店出發可方便前往市內的眾多著名景點，包括Monument à Jacques Cartier、Fontaine Saint Malo和La Houbarderie。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間，這其中包括桑拿浴室和健身室。