聖迭戈美國格蘭特豪華精選酒店(The US Grant, a Luxury Collection Hotel, San Diego)

If you want to ruin your so called vacation and stay at a Hotel that is under Construction and has the most RUDEST people working there, then be my guest. We planned our trip with our baby, and when we got there, to our surprise, the Hotel was under Construction, and it wasn't a small job. We asked the Lady in the front that how come no where on the site Nor ********** did they warn us od this, and the lady kept lieing about it, and at that point she started getting very RUDE to us, and basically said sorry, it is what it is. regardless we ended up staying there one night as we have a long drive and we were tired and make the story short for guys, we got a nice waking up to hammer and loud drilling into our room, and by 1pm we left and just lost half of our vacation, and to add insult to injury, The Hotel refuses to give us credit for the days we didn't stay to come back after the construction is done. This is beyond sad and just upsetting. I will never give them business again!!!!

雖然工作人員和服務都很棒，但我們對我們的房間感到失望（這應該是最好的房間之一。）條件很差。我們的浴缸缺少排水管，而且顯然最近正在進行工作，因此浴室的天花板灑水器周圍有一個大洞。顯然有人費了很大力氣才黏住天花板的通風口，所以用白色膠帶將其黏住。我們的空調壞了，水槽/浴缸/淋浴間的水大約每 3 分鐘就會燒焦一次。我的猜測是，這很大程度上是由於酒店正在進行重大施工（我們預訂時並不知道），但我們非常失望，並期望更好。

The hotel is truly luxury from the lobby decor to the bedsheets in the room. I would stay there again. Hopefully the construction will be done soon.