The bath tub area had a significant amount of mould. We asked for the mould to be cleaned, which improved it a very small amount. It was too disgusting to bathe or shower in, so we had to purchase bathroom cleaner and clean it ourselves. The kitchen cupboards stunk of damp/mould so we didn’t use any kitchen utensils. The room needed a deep clean, it was only clean on the surface, look any closer and it was disgusting. Dust piles under the bed. bedroom wardrobe dirty. Balcony was really dirty so didn’t want to sit out there. Good convenient location though. Would not recommend and would never stay again. Needs a big upgrade - old microwave, no smart TV, noisy dryer
翻譯
Michael
入住日期 2023年12月
夫妻/情侶
2.0/5
發佈於 2023年12月9日
Windows in room were too dirty to see out !
Room was poorly equipped; looked old and tired.
No wine glasses; 2 unmatched glasses and 2 coffee mugs. No cutlery; only 2 teaspoons
NO Complimentary on-site parking.
Only 2 short-term parkings at entrance in a busy street.
No offers of things to see or do.
Overpriced. Will definitely not return.
翻譯
Paul
入住日期 2023年9月
夫妻/情侶
2.0/5
發佈於 2023年9月18日
Mould and build up in the shower, room run down and damaged. Dirt streaks on our bed linens. Unfortunately didnt have time to change rooms as we were tight for time for a show, so just mentioned it to them on checkout. The gentleman who checked us in was fantastic but the 2 ladies who checked us out lacked interest when i told them about the state of our room. Will look elsewhere in future
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MARCELO
入住日期 2023年7月
商務旅客
5.0/5
傑出
發佈於 2023年7月28日
O Mantra Hotel é um hotel de excelente qualidade, de alto padrão. Muito confortável, é um studio completo, com quarto, sala, varanda, cozinha com ilha central, banheiro com banheira, e todos os eletrodomésticos necessários para sua estadia, incluindo maquina de lavar louça, de lavar roupa e de secar roupa. Tive um problema com meu cartao de crédito, e foram muito gentis e atenciosos, me deixando terminar o pagamento mais adiante na estadia. Do lado do centro de convenções de Brisbane, e na area super turísticade South Bank. Recomendo!
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Jamie
入住日期 2023年11月
其他
1.0/5
發佈於 2023年11月20日
Twin beds booked, Reception was notified that only one bed was in the room in the afternoon and did not fix it. Said staff had gone home and gave a roll up bed instead.
Bathroom mouldy
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matthew
入住日期 2023年5月
商務旅客
2.0/5
發佈於 2023年5月22日
Booked and paid for a room for 3 people got a room with just 1 double bed and no fold out couch only 2 towels in the room 2 glasses 2 coffee cups etc. luckily my wife didnt end up coming on the trip so i just let it go but it could have been a massive stuff up.
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Amanda
入住日期 2023年4月
夫妻/情侶
2.0/5
發佈於 2023年4月23日
Mantra South Bank was convenient but in comparison to other hotels it didn't stack up. The check in staff were below average. I was in a wheelchair and my husband was struggling to push me and the bags. Not one of the 3 staff at the front desk offered to help. We were the only people checking in. The room was clean but in their attempt to be eco friendly basic amenities now have to be requested. A little disappointing.
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Charles
入住日期 2023年3月
其他
2.0/5
發佈於 2023年3月24日
Air-con was not working in room on a hot day, had to ask for a pedestal fan. Ironing board was broken, had to ask for a another one, really nice lady helped with that. But it was hot all night, really uncomfortable.
Used the valet service for parking, the receptionist said 10 to 15 minutes, just sit over there. So I did, 40 min. later I asked if my car was ready and it was. She just neglected to tell me. Overall a fine place but I just had a bunch of problems with them this time.
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Karen
入住日期 2023年3月
商務旅客
2.0/5
發佈於 2023年3月6日
The hotel is dirty and run down. While the staff are friendly enough, they are not helpful at all. The whole vibe of the hotel is drab, outdated and dreary.
No flexibility in anything! I asked to have avocado on sourdough instead of rye and was advised that that was not possible! Seriously?
Rooms and particular the bathroom felt grimy and the bed is not comfortable.
No water available for late check in, don’t even both requesting an extra towel.
I travel weekly for work and have not had a hotel stay this bad in many years.
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Sarah-Jane
入住日期 2023年5月
其他
3.0/5
發佈於 2023年5月5日
The condition of the room was poor, didn't look clean, walls had chunks out of it and mould around the air conditioner. Bed was uncomfortable.
Staff were great.
翻譯
Matthew
入住日期 2023年4月
夫妻/情侶
1.0/5
發佈於 2023年4月13日
The room was filthy with dust near the skirts, stains on the walls and curtains and hair in the bed sheets 0/10 wouldn’t recommend to a friend