南菲爾德Star Theatres Southfield附近酒店

Carpet was wet room, roaches in the microwave and floor. Pillows very small one roll of tissue, Frigidaire was leaning, TV wasn't working. Did charge my room but that room didn't have the cable also the TV wasn't working properly. No ice bucket just ice bag. Elevator out had to take steps.

我和我的家人在南菲爾德美的一家優質客棧住了一晚,工作人員很好,房間完美無瑕,位置完美,我覺得我贏了百萬彩票,我看到路邊有一個大男孩餐廳,0.2英里(那是另一個故事)。現在我參觀的每個餐廳或酒店,我想用我的建議做得更好;酒店前面的牌子上寫着(熱早餐)很不錯,但現實是華夫餅是唯一(熱的),如果把炒蛋放(熱的,不冷的)那就更好了,如果把(火雞片或火腿)和一半的香蕉放(熱的和歐式早餐)就更好了

The hotel is incredibly clean all over, but I have to give a shout out to two employees that impacted my stay. I witnessed Kim de-escalate a situation with a guest in such a professional manner that it should be applauded. After operating our company business out of their meeting room, I encountered a man willing to work the night shift. His name is Raymone, he had kind eyes and a level of hospitality that should be recognized. The rooms are of good size, the beds are comfortable, and the overall experience at this hotel should be acknowledged. Thank you guys. Keep up the good work.

This is by far the worst hotel. The rooms, halls and laundry room are always dirty, with no housekeeping. Rooms are barely functional and barely attended to, with multiple rooms that don’t have the amenities listed or things like the microwave not working, bed not made, overhead light not working, towel rack falling off, urine on toilets, and bed bugs in the beds. Management is combative and unprofessional. When informed, management insinuates that I brought bed bugs with me and I should be satisfied with paying for subpar service. I have seen firsthand management cursing out staff and trying to argue and potentially fight guest that speak up about unhappiness. They are only interested in taking your money without providing service worth half the price, which isn’t much, and will charge your card for more than the room is priced at and without your permission. This was a nightmare

很棒的酒店,新員工和很棒的員工。

我們在那裏度過了一個快速的假期。快速入住,工作人員非常愉快。免費早餐和咖啡-我假設是精英邦沃伊會員。房間很大,乾淨,12樓的景色很漂亮。從這個位置很容易到達任何地方。

房間超級大，設施也很不錯，定了兩間，員工都很滿意，原本要定的酒店沒有房間了，這是攜程推薦的，很不錯。