I liked the hotel decor, room was confortable and my kids really enjoyed the pool. Breakfast was plentiful and very busy on the holiday weekend but the the lady running the kitchen was really patience and handled the crowd very well. I asked for her name was Adina, she should be recognized!
我很少寫評論,但這個是必要的。我們到達時幾乎沒有沖廁所,並要求援助。由於颶風伊恩,所有房間都滿了(儘管我們第二天看到人們入住),所以我們無法移動房間。長話短說,維修人員在上午10點後第二天出現了,他也無法修復。我們去了兩天沒有工作廁所,至少可以說,不舒服。我的81-year-old婆婆因爲有COPD不能下樓到大堂衛生間,也有下水道的味道(我們給了ADA房間,所以從浴室地板上的下水道出來)。我們不得不從前台拿起一個柱塞,一次又一次地在廁所裏跳下去。有一些從颶風的天花板漏水。我們地板上的其他人也提到了泄漏 - 所以不僅僅是我們的房間。我們的天花板燈出來了-足以抓毛巾和垃圾桶來接水。第三天,我們不能再拿了。不得不退房。我們一次又一次地跳水廁所,最後完全衝了。我從來沒有這麼努力地讓廁所沖水。然後,垃圾處理不會開關。底線是工作人員在處理問題時很糟糕。處理一個問題的方法很多,我給他們一個“ F ”,他們還在我們要求退房時與經理交談並告訴她至少30分鐘沒有空的時候,他們還向我們收取了整個賬單,也許避開我們。我們甚至無法交談-只是被指控。超級被動侵略性。我認爲這是我有史以來最糟糕的酒店住宿。
訪訪客The non-smoking room smelled terribly of smoke. Once I got the AC running it cleaned out the smell after a few hours. The Easy Chart was just gross. terribly stained and cigarette burns. No one should be using that chair. The bathroom was clean and updated, had no issues there. The bed was comfortable enough for me.
訪訪客Room was cozy and the wifi was free so that was a bonus! Would definitely book again:) the customer service was good and not to mention I had a refrigerator and microwave in the room. Also Waffle House across the road/mc Donald’s convenient location close to everything.