熱門東梅特蘭4星級酒店

Arrived early prior to check in time, and sat outside in the rain emailing asking if I could at least put my luggage somewhere. I was told that the cleaners hadn’t finished yet, except I had been sitting outside watching the cleaners mucking about downstairs for 2 hours. I finally got access at the time of their check in. No effort was made to provide any access or place to put my luggage out of the rain. The site is totally unmanned and doesn’t even have a foyer you can sit in to wait. Booked apartment for 3 weeks and needed to return home as my father passed away suddenly, and they refused to refund the remainder of my stay which was 19 days of accomodation. I emailed to advise that I may have left the aircon on in my rush out, and didn’t want them to have to pay for electricity for no reason. They then re rented the room so ended up getting twice the room rates for the period. That’s theft. So I attempted to save them costs on electricity, whilst they stole 19 days of accomodation, ($2945) AND are rented the room. So they got $5890 for customers paying twice for the room, even though it was exceptional circumstances for the departure which as indicated on their T&C should have been refunded. Left my shaving mirror behind and emailed to advise and ask to have it returned (I would have paid even though they just claimed 19 days room rates unused and re booked the room) they never even responded to me about this. I know it was left behind because it sticks to the shower wall and I know I forgot to get it. So now I need to buy a new mirror. The site is self was fine. The service was non existent and they didn’t care I had to sit in the rain waiting. They had no sympathy or good will in refunding the unused 19 days (almost a month) of unused rental accomodation, nor did they do the right thing in replying to my lost items request, let alone returning it. Site management is off site, so they didn’t really care about anything. Unless new management is in place I would never ever go there again due the uncaring and unsupportive behaviours they operate with.

This Motel had everything. At the end of the day travelling there was room service, food was fantastic. Great breakfast to see us on our way to next destination. A coffee shop on site you could also take away food. Comfy room with a little sofa, parking outside our door, everything we needed in the room.

若想要遊覽東梅特蘭，老維多利亞旅館將會是一個不錯的的住宿之選。酒店地理位置優越，距離梅特蘭機場4km，距離Cardiff Station23km。附近很多景點，包括Maitland Gaol和Wallis Creek Watergarden都離酒店不遠。酒店坐落於Morpeth Museum邊，附近還有很多景點包括Maitland Regional Art Gallery和Maitland Park。所有極具特色的客房都配備有熨衣設備，讓您感受到更加貼心細緻的入住體驗。酒店休閑區提供了各類設施，您可以在這裏舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。