洛斯卡沃斯泳池酒店

服務非常好。景色很棒。屋頂游泳池和海灘俱樂部很棒。房間很乾淨,基本。我們發現牀即使有羽毛頂也非常硬。不幸的是,酒店有建築,我們被告知不會影響我們的住宿,但肯定會在早上引起很多噪音...砰砰和不斷的砂光開始很早就導致我們起牀比我們早得多希望。

Very clean. Staff are so nice and helpful.Location is close to San Jose del Cabo Art District. Very nice area. A lot of restaurants around the area.

They were quite a few problems with this hotel it doesn't match the price point of what was charged. One thing is one day we order tacos and literally needless to say Three of us order tacos in each different taco order we're all horrible. I ordered pork belly tacos. The person that cooked him should be forced to eat them. Pork belly has to be cooked to the point where the fat is crispy this person failed and just left blobs of fats with low quality chewy meat. My friend had some kind of tempura battered vegetable tacos they were needless to say god-awful. My cousin had fish tacos and they were small for the price point. Do not eat here do not drink your drinks or frightfully frightfully frightfully expensive. Another problem with this hotel is that they don't have refrigerators in the regular rooms. Give me a break. Also the swimming pool was hot as Hades. There was nothing to cover the pool and we were there in the month of August and the swimming pool was basically a hot tub Potter even than the actual jacuzzi. It was miserable and people didn't use it. They should a put air conditioning coils in the pool or b invent some kind of covering that prevents it from hitting the sun in direct sunlight. For all intensive purposes that swimming pool was unswimmable. The staff was professional but I would never ever stay there again with so many faults. To call that place the Hilton shows the Hilton in a bad light. How can you charge an amenity fee and not even have a refrigerator in the room give me a break. Also water drains slow in all pipes. Internet was fine I would never buy a drink there they were outrageously expensive. To keep my things cold I had to buy an ice chest and stuck it in the shower. I had to empty it every day and put new ice in to keep my cream cold. Another problem with a hotel is they offer free coffee but only till 9:00 a.m. who the hell wants to get up before 9:00 a.m. to get a cup of coffee. I think it was a money saving technique on their behalf. They also gave me an ice chest to use as ice but the container that they gave it to me wasn't clean was I supposed to put that in a drink? Gross!! Definitely not up to Hilton standards and not at a price point more than $70 total. Their idea of happy hour is 14 or $17 margarita buy one get one free. Insanity I would never pay that much for margarita. I like the art but this hotel is severely flawed

位置非常適合洛斯卡沃斯市中心,一切都在步行距離。 不錯的安靜的地方,方便訪問,如果你決定租或帶車輛,有現場安全停車場。 房間很好,舒適,有不同水平的空間和牀,我們在108,它有2張單人牀,就在游泳池旁邊。 我建議他們花幾美元來改善一些事情,108房間的更長的浴簾將把水保持在廁所區域之外,淋浴窗口的蒼蠅屏幕將有助於防止蚊子。 客房服務非常好,女士們非常細心,房間一塵不染。 他們每天早上都有淡水來補充水瓶和新鮮咖啡,現場沒有餐廳,但正如前面提到的,你正好在市中心,5-10步行到一切。

離海邊有點遠，海景房少，不是全包酒店，只有早餐，很一般，不是很推薦，畢竟來這裡是曬太陽，享受海灘的，如果是商務活動還是推薦的，很乾凈，安靜！走廊還是有窗户能看見海的

酒店不錯,面對美麗的海洋,有三個可愛的游泳池,包包包早餐午餐和晚餐。食物一般,但豐富。問題是前台的兩個超大的接待員,他們晚點入住,樂於助人,粗魯。他們似乎比我們更熱衷於爲美國人服務。女人們不斷提醒我們,我們正在“便宜”的包裹......經理努力覈實情況,但他們的態度真的破壞了一個偉大的假期。房間寬敞,賓客服務的工作人員和餐館都很好。他們在這個地區有很多酒店,我相信他們會提供更好的體驗。

這個地方是我的去,因爲業主/投資者在場,在事情的頂端,希望這個地方有一個高端的美學和能量,就像菜單和現場音樂。我得到的印象是,總是有足夠的人來有效地工作人員這個地方,海灘俱樂部一直是一個巨大的好處。我唯一注意到的是工人們喜歡推卸責任或忽略你在等待。對於服務。經理們沒有辦法知道,除非他們真正傾聽互動的進展。我希望他們早點這樣做。對於員工來說似乎很有趣,但作爲顧客,每次有需要時都必須談判是痛苦的。有些員工很棒。他們只是爲推卸責任的人做所有工作

他們需要更新自己的APP爲他們晚上的餐館預訂,菜單與我看到的APP完全不同,那些最便宜的飲料,我們試了幾種,全部都很不便宜。食物,他們幾乎沒有菜單上更多的品質,他們非常的員工,所有的超細心和的人。他們與外國客戶對抗國內的不同,我看得很糟糕,這是個好酒店,而且最重要的是,它在很優秀的位置。

我們在Kristal Grand的住宿真的是難忘的! 特別感謝禮賓部主管Mario Cortes,他協助我們處理每一個請求,幫助我們升級到令人驚歎的海景房,並安排了延遲退房,以便我們在航班起飛前更長時間享受度假村。 酒店本身非常出色:美味的食物,比我們一次入住可以嘗試的餐廳更多,兒童和成人每天都在更換娛樂設施,溫暖而無氯的游泳池,一塵不染的場地,以及令人難以置信的親切和友好的工作人員。 我們小兒子很快交了朋友,水上遊樂場成了他最喜歡的景點。我們還通過酒店預訂了海盜表演之旅真是一次驚人的體驗! 老實說,我們沒有一個缺點可以想到。我們度過了一段美好的時光,很想再回來! Ivan , Irina 和 Daniel, USA.🇺🇸