First thing I noticed in room 337 was the extra door lock not working properly. The knob just spun, but appeared to be locked. The room phone in room 337 was inoperable. I requested the room to be service twice with negative results. I finally had towels delivered. There was one minuscule bar of soap to use in the bathroom. Nobody uses the dispensers in the showers because the can be opened and who knows what added to them. Going away from the individual mini shampoo bottles made be good for the bottom line, but not for customers. They are too easily tampered with.
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